Hilton Garden Inn Portsmouth Downtown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Portsmouth
Hilton Garden Inn Portsmouth Downtown
100 High St, Portsmouth, New Hampshire 03801, United States
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Amenities
Indoor swimming pool
Fitness Room
Public parking
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
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Property Description
The Hilton Garden Inn Portsmouth Downtown hotel is located in the heart of historic downtown Portsmouth, New Hampshire. Our hotel is surrounded by a wide variety of restaurants, shops, boutiques, theaters, galleries and waterfront gardens. Access to deep sea fishing, whale watching tours, and panoramic tours of the Isle of Shoals are steps away from our front door. New Hampshire and Maine coastal beaches are a short drive, The Kittery Outlets and Fox Run Mall are just three miles from the hotel and numerous office buildings are within walking distance. Nearby corporations and offices include Liberty Mutual, Irving Oil, Lonza Biologics, Timberland, Lindt Chocolate, Bottomline Technologies, Sprague Oil and Pease International Tradeport.
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8.0/10
Very GoodCleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 54 Reviews
Surroundings
Airport: Portsmouth International Airport at Pease
(7.6 km)
Train: Dover Amtrak Station
(19.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Queen Room
2 Double bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
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6
One-Bedroom King Suite
1 King bed
Non-smoking
Daily Housekeeping
Butler Service
Curtain
Stair-Free Property Entrance
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6
Mobility/Hearing Accessible Two Queen Room with Tub
2 Queen bed
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Towel
Check Availability
6
Mobility/Hearing Accessible Two Queen Room with Roll in Shower
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Toothbrush
Check Availability
5
King Room - Disability Access
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
10
King Room with Sofa Bed
1 King bed and 1 Sofa bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
9
Mobility/Hearing Accessible King Room with Roll in Shower
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Toothbrush
Check Availability
4
Queen Room with Two Queen Beds - Hearing Accessible
2 Queen bed
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Private Toilet
Check Availability
10
Mobility Accessible One Bedroom King Suite with Tub
1 King bed
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Towel
Check Availability
11
King Room
1 King bed
Non-smoking
Air Conditioning
Refrigerator
Towel
Microwave Oven
Check Availability
9
Mobility/Hearing Accessible King Room with Tub
1 King bed
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Towel
Check Availability
1
Deluxe Queen Room
2 Queen bed
Non-smoking
Daily Housekeeping
Butler Service
Curtain
Stair-Free Property Entrance
Check Availability
1
2 QUEENS PREMIUM W/IN-ROOM DRINKS-SNACKS
Non-smoking
Daily Housekeeping
Butler Service
Curtain
Check Availability
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Guest Reviews
8/10
Very Good
54 reviews
Verified Reviews- Cleanliness8
- Amenities8
- Location8
- Service8
Average for similar properties in Portsmouth
AI Summary
Guests enjoy the comfortable and quiet beds for a pleasant sleep. The convenient, downtown location allows for easy exploration on foot.
FerrariWidow
March 30, 2025
Well we arrived to check in and when we told the valet that we did not need him to valet the car, he said we needed to move it to a spot on the street and offered to move it himself. And pointed us to a spot and said there’s two hour parking there. While we were checking in, we got a $35 ticket for parking on the street, felt like kind of a set up. Punishment for not valeting the car ( that we needed an hour later). Also when we made a reservation last month there was no mention the property would be under construction and there was no restaurant or bar service available- might have changed our decision on staying here. Location was where we needed to be, front desk staff was nice and room was as expected but overall visit did not leave a good impression.
Mike C
March 4, 2025
This hotel is under 100% construction. This should not be open. Stay somewhere else. I asked very nicely to cancel my reservation. They refused. Awful and very dissappointed in Hilton. The entire first two floors are uninhabitable. Very poor customer service.
DayTrip12291076088
March 17, 2025
the hotel is under construction, it really should be closed! plastic hanging all over the front entrance, no restaurant, pool is not opened, the receptionist are sitting at a table with wire all over the place! Kathy Hilton would not stay in her own hotel! At least tell people who book that you under construction! very disappointing stay at the Hilton!
Guest User
March 3, 2025
Terrible value for the money. The staff is rude. Go somewhere else. Many hotels in the area are significantly better. The general manager does not care about your experience. The hotel is dirty, the rooms are outdated, and they are overcharging you. You may have a seamless experience, but if you have any issue at all. you will wish you booked somewhere else
Guest User
February 27, 2025
I am very disappointed with my experience. I stayed at this hotel for three nights (2/10 - 2/13) for a work trip. Several team members were meeting from out of town and this was the hotel recommended to them as well. None of us were informed that the hotel would be under construction during our stay upon booking. Instead, we arrived to almost the entire first floor being inaccessible except for the front desk. All amenities were unavailable including the restaurant, gym, pool, spa, and even the ice machines. The halls were dirty with construction dust and stairwells inaccessible. And the staff did not even act like there was any issue at all, or apologize for the inconvenience. It seems like they should not be renting out rooms in this hotel at the same time as large scale renovation is occurring if there are no amenities and the construction is a huge eyesore and inconvenience for guests, as well as a potential safety hazard. At the very least they should have warned people in advance, and significantly discounted the room rate. Additionally, the first room they put me in smelled like smoke, and the duvet covers on the bed both looked like all the threads were coming out of them. I asked to move rooms and luckily the second room smelled normal but the duvet covers were the same. So I guess this hotel is just ok with having ratty looking duvets.
Guest User
February 26, 2025
Planned to spend the weekend in Portsmouth. I had stayed at this Hilton I. The past and had a good visit. This time the hotel was undergoing a renovation. I had not seen this on the website but checked in expecting to have no issues. Unfortunately the smell once I got off the elevator was horrible. It appeared to be chemical fumes from the renovation of the hallways - in particular new carpets. I proceeded to my room and the odor there was worst than the hallway. I was traveling with a friend and they experienced the same odor in her room. I called the front desk and was told all rooms would be the same. We proceeded back to the lobby where the manager refused to reimburse us for the rooms. I had been in the room for less then 5 minutes and was already experiencing a headache. The rooms were clearly a health risk from the chemical fumes. The windows could not be opened and there had clearly been no effort to air out the fumes. I am an honors member with Hilton and was very surprised that a members health was treated so callously. The manager said we should have been aware of the renovations since it was in the website. I checked the website and the renovations listed were for public rooms. There was no mention of renovations of rooms. But even if there had been my expectation would be that they would have been aired out since chemicals from carpets and other construction are known to be harmful to peoples health. We happily moved to a Marriott where I will stay from now on. I have traveled extensively. My only negative reviews have all been from Hilton hotels
Guest User
February 13, 2025
Newly renovated but the beds are terrible, some of the stiffest beds I’ve ever slept on. Didn’t get any sleep and the Air Conditioning wouldn’t go below 67 degrees which felt like 77 degrees all night, new rooms but should’ve spent more on better beds and better AC. Highly do not recommend.
Guest User
January 30, 2025
Hello, We have been Hilton members for as long as I can remember and this past weekend we had the worst experience ever at a hotel. I will list below all the issues that happened on my birthday weekend getaway to Portsmouth NH 1. the hotel is under much more in depth construction than the website listed 2. elevator was a scary mess with temp. walls in place. 3. the lobby was just walls of lumber, I actually could not find my way to lobby once off elev. 4. Breakfast room, had such an order of dirty old deep fryer and 9.95 for piece of fruit to go???? Crazy The guy there when questioned him about it was rude and said we all have to eat. Coffee pot in room didnt work ! 5. Valet for $40.00 but we called down and gave 30 min notice then had to wait another 20 or so min and then my husband asked for our keys to get the car himself before we were late and guy couldn't find them. My husband got the car himself !! Guy was just sitting in his cubby with no intention of getting car and we were charged the 40.00. 6. Front desk- as we were waiting for car the 25th morning- I asked if room was to be cleaned today -he said no . I went on to tell him we had no towels and would like room, bed made up. He said thats not how we do it here. I said we will move to another hotel and was told we could not cancel at this point, also said on our app. I was very kind and got treated as not a gold member. Never got water or greeted as a member at check in also. 7. Saturday moring at 745 we were awakened by hammering nails somewhere near by- when question front dest that said yes we know they had to do something for rugs so started early ( not my problem) 8. When checking out I asked to talk to mgr about my issues, Jun Park - I again spoke kindly but told him of our concerns and he argued with every point I brought up, my husband was shocked also, everything he disputed, argued with me about construction - whatever happened to customer is always right ? much more to say but no more room to type.
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Fitness Room
Public parking
Additional charge
Car Charging Facilities
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking, and Charge, US$38.00 (approx. HK$297.93) Daily. Reservation not needed.
Public parking
Additional charge
Car charging facilities
Valet Parking
Additional charge
Transportation
Taxi booking service
Front Desk Services
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Express Check-In and Check-Out
Languages Spoken
English
Food & Drink
Bar
Snack Bar
Kiosk/ Convenience Store
Health & Wellness
Fitness Room
Public Areas
ATM
Elevator
No Smoking in Public Areas
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Clothes Dryer
Business Services
Meeting Room
Additional charge
Business Center
Wedding Service
Multi-Function Room
Accessibility
Accessible Rooms Available
Braille Signage
Stair-Free Property Entrance
Safety & Security
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2006
- Renovated: 2016
- Number of Rooms: 2
The Hilton Garden Inn Portsmouth Downtown hotel is located in the heart of historic downtown Portsmouth, New Hampshire. Our hotel is surrounded by a wide variety of restaurants, shops, boutiques, theaters, galleries and waterfront gardens. Access to deep sea fishing, whale watching tours, and panoramic tours of the Isle of Shoals are steps away from our front door. New Hampshire and Maine coastal beaches are a short drive, The Kittery Outlets and Fox Run Mall are just three miles from the hotel and numerous office buildings are within walking distance. Nearby corporations and offices include Liberty Mutual, Irving Oil, Lonza Biologics, Timberland, Lindt Chocolate, Bottomline Technologies, Sprague Oil and Pease International Tradeport.
The Hilton Garden Inn Portsmouth hotel has 131 guestrooms, each equipped with an oversized work desk complimented with an ergonomic Herman Miller Mirra desk chair. Downtown Portsmouth hotel guests will also find a cordless phone with two lines, voicemail and data port, iron, ironing board and hair dryer, a high definition 27 inch television, and a hospitality center that includes a microwave, refrigerator and coffeemaker. All king rooms feature VSS sleep system and all beds offer a deluxe bedding package with duvet.
While staying at our Portsmouth Hilton Garden Inn, New Hampshire travelers will enjoy the convenience of wireless high-speed internet access in their guest rooms and all public areas of the hotel, as well as the ability to print via PrinterOn. The hotel also provides a complimentary business center open 24-hours a day.
Our New Hampshire Hilton Garden Inn features a restaurant that serves breakfast starting at 6:00am and dinner from 5:00 pm to 10:00 pm. Our lounge also serves dinner and room service and is open until 9:00 pm. After a busy day, New Hampshire travelers can relax in our indoor pool and whirlpool or workout in the fitness center.
Our Portsmouth hotel also features a divisible meeting room and executive board room with complimentary high-speed access. Audio/visual equipment, full service catered food and beverage, and business services are available for a nominal charge.
***** Everything. Right where you need it.*****
The Hilton Garden Inn Portsmouth hotel has 131 guestrooms, each equipped with an oversized work desk complimented with an ergonomic Herman Miller Mirra desk chair. Downtown Portsmouth hotel guests will also find a cordless phone with two lines, voicemail and data port, iron, ironing board and hair dryer, a high definition 27 inch television, and a hospitality center that includes a microwave, refrigerator and coffeemaker. All king rooms feature VSS sleep system and all beds offer a deluxe bedding package with duvet.
While staying at our Portsmouth Hilton Garden Inn, New Hampshire travelers will enjoy the convenience of wireless high-speed internet access in their guest rooms and all public areas of the hotel, as well as the ability to print via PrinterOn. The hotel also provides a complimentary business center open 24-hours a day.
Our New Hampshire Hilton Garden Inn features a restaurant that serves breakfast starting at 6:00am and dinner from 5:00 pm to 10:00 pm. Our lounge also serves dinner and room service and is open until 9:00 pm. After a busy day, New Hampshire travelers can relax in our indoor pool and whirlpool or workout in the fitness center.
Our Portsmouth hotel also features a divisible meeting room and executive board room with complimentary high-speed access. Audio/visual equipment, full service catered food and beverage, and business services are available for a nominal charge.
***** Everything. Right where you need it.*****