Ella Nature Nest

Very nice place just little to transport however have short cut way for the walker can walking to the city don’t book tuk tuk🤣🤣

Located a bit far away from city center, no restaurants nearby and hotel doesn’t offer meals (except breakfast). Hotel is on a hill with about 2 stories of stairs down from road level, so luggages needed to be carried down which is a bit physical. Staff is very helpful and friendly though, helping to carry down luggages and calling for Tuk Tuk.

This guest house is located right in the middle of the forrest. Really cute and the hotel staff is so kind. She is very sweet and super helpful. The only problem is the entrance is a long stairs steps and if you have huge luggage. It will be really hard to carry. The room is cozy but the bathroom has no amenities so please bring your own shower gel and shampoo.

I love the location, very peaceful, quiet, natural. Good service mind with lovely breakfast. I may go back in future

The hotel is on top of a small hill that required climbing up 4-5 flights of stairs, and then descending another two flights of stairs. However it's near to the Ella town. The room is simple, but old and slightly dusty. There were some mosquitoes too. But the staff was friendly and willing to help booking tuktuk drivers for us. Breakfast was also included, nothing too fancy but enough to fill the stomach.

A little gem outside the chaos of the city. The view is amazing. They have laundry service.

The view is everything. The manager is very friendly. Breakfast is ok. Water is not enough. Wi fi is not good. The hotel is in the mountains.

To get to the hotel you need to walk down more than 50 steep steps. As my friend had a broken foot, she could not do that. As a result, we could not check in. The hotel offered us a refund, which I requested through the booking app. However, the hotel refused to refund us, even though they had offered it in the first place.

This experience was awful. While the view is as beautiful as the pictures, the train runs right underneath it. The view is the only good thing about my stay. There is no available food or drink at the location - at all. Not even snacks provided at cost in the room. No water, nothing. There are no linens except for one towel that looked like it was purchased in 1993, and when I asked if I could have another towel as a hand towel, they said no. There was no mattress pad or warm blanket on the bed. The entire room's ceiling was covered with cobwebs. There were holes in the wall where sconces have gone missing, and of the sconces that were there, most were chipped and broken. The light in the restroom had exposed wires and was just a hanging lightbulb. The sink was missing the faucet so I had to use the shower for all of my washing of hands, brushing of teeth, etc. The hot water had to be requested and took 5-10 minutes before warming up. The window was permanently open so at night there were many lizards, ants, etc. crawling all over the bathroom. There were holes in the floor, holes in the restroom door. The only AirCon was a rusty fan that would occasionally sputter really loudly and wake me up at night. There were NO add ons in the room that are standard for hotels: robes, slippers, water, snacks, a safe, a boudoir, etc. If this was a hostel, I wouldn't complain. If this had been significantly cheaper than other Ella hotels, I wouldn't complain. But the fact that it had a 4 star standing on trip.com as a good hotel to stay in is why it was so shockingly bad.