Kempinski Palace Engelberg

Kempinski Palace Engelberg Reviews

Kempinski Palace Engelberg

Dorfstrasse 40, Engelberg, Canton of Obwalden, 6390, SwitzerlandView Hotel Details
Kempinski Palace Engelberg
Kempinski Palace EngelbergKempinski Palace EngelbergKempinski Palace Engelberg
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Kempinski Palace Engelberg Guest Reviews

4.7/5
Amazing
74 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(74)
Positive reviews(48)
Reviews with photos/video(10)
Negative reviews(2)
Piven Pich
Superior Room
Stayed in Aug 2024
Family
15 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Absolutely Into It, The View , The Weather The Room. Worth It
Response from Property: Dear Piven PichThank you very much for taking the time to review your stay with the Kempinski Palace Engelberg. It is a pleasure to read that you enjoyed your time with us and had a wonderful stay in the Swiss Alps. We are already looking forward to welcoming you again soon and wish you until then only the very best. Warm regards, Andreas Magnus General Manager
Guest User
Deluxe Room
Stayed in Oct 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 20, 2023
goodd
Response from Property: Dear 豪华房 1张特大床,Thank you very much for staying at the Kempinski Palace Engelberg and for taking the time providing your feedback.I am delighted to learn from your review that you had an enjoyable time with us and liked our facilities.Please be assured that I will share your feedback with my entire team.We are looking forward to welcoming you soon again, here in Engelberg.Best regards,Andreas MagnusGeneral Manager
Guest User
Deluxe Room
Stayed in Dec 2024
Family
39 review
4.7/5
Amazing
Posted on Jan 12, 2025
The hotel is very nice!
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for taking the time to share your review with us.We are delighted to read that you had a memorable stay with us at Kempinski Palace Engelberg.We are looking forward to greeting you again and wish you until then all the best.Warm regards,Andreas MagnusGeneral Manager
Guest User
Deluxe Room
Stayed in Jul 2024
Solo travellers
12 review
5.0/5
Outstanding
Posted on Aug 21, 2024
The room is spacious and clean. I like the quality of the furniture in the room.
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your stay at the Kempinski Palace Engelberg and for taking the time to share your positive feedback with us. It is a pleasure to understand that you enjoyed our spacious rooms and the synergy of the historic and new building. The entire team looks forward to welcoming you back soon again. Kind regards, Andreas Magnus GeneralManager
Guest User
Superior Room
Stayed in Jun 2024
Family
29 review
5.0/5
Outstanding
Posted on Jul 30, 2024
The most satisfactory hotel in Switzerland, Engelberg is my favorite town. Next time I come, I will go straight to this hotel. It is very comfortable to walk around the town and climb the mountains. I booked dinner, which was very exquisite. Softbank was included. There was someone playing the piano in the restaurant every night.
Original TextTranslated by Google
Response from Property: Dear valued GuestOn behalf of the entire team I would like to thank you for your stay at Kempinski Palace Engelberg and for sharing your beautiful feedback with us. We are delighted to read that you enjoyed your time with us to the fullest, highlighting the dinner in our restaurant and our very talented pianist. We are already looking forward to welcoming you back and wish you all the best until then. Warm regards, Andreas Magnus General Manager
Guest User
Premier Room
Stayed in Apr 2024
Family
6 review
5.0/5
Outstanding
Posted on May 20, 2024
Room Environment: Excellent, you can see the beautiful view while lying on the bed, the balcony is super big. The chocolate honey 🍯 is delicious. There is also a concert 🎼. I will stay here again!
Original TextTranslated by Google
Response from Property: Dear valued Guest Thank you for staying at the Kempinski Palace Engelberg and for your excellent feedback. I am delighted to understand that you had a fantastic time and enjoyed the great views from your balcony as well as the concerts on property. It is my pleasure to share your review with my entire team. We already look forward to your return to Engelberg and our property. Kind regards, Andreas Magnus General Manager
Huang Yi
Boutique Room
Stayed in Nov 2024
Family
23 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good, very good, very good
Original TextTranslated by Google
Response from Property: Dear GuestThank you very much for taking the time to share your review with us.We are delighted to read that you had a memorable stay with us at Kempinski Palace Engelberg.We are looking forward to greeting you again and wish you until then all the best.Warm regards,Andreas MagnusGeneral Manager
Guest User
Boutique Room
Stayed in Nov 2024
Business travellers
11 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Good for business trip
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your stay at the Kempinski Palace Engelberg and for sharing your positive feedback. I am delighted to learn from your review that you had an enjoyable time at our property. Please be assured that I will share your review with my entire team. We look forward to welcoming you soon again in Engelberg either for a business or a leisure trip. Kind regards, Andreas Magnus (General Manager)
Anonymous User
Superior Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Very good, worth recommending
Original TextTranslated by Google
Response from Property: Dear valued guest, Thank you very much for your stay at the Kempinski Palace Engelberg and for taking the time to share your excellent feedback with us. We loved to read that you enjoyed your time with us to the fullest and would also recommend our hotel. The entire team looks forward to welcoming you back soon again. Kind regards, Andreas Magnus General Manager
furbee518
Stayed in Nov 2024
Business travellers
1.0/5
Posted on Dec 12, 2024
We had a business event with dinner there. Atmosphere was ok, but vegetarian main course was overcooked unseasoned risotto soaked in olive oil with neither vegetables, mushrooms nor decoration. A shame for the price they charge as I have eaten better in almost any Swiss village restaurants. Nobody at my table finished their vegetarian dish, all went back to the kitchen after we tried a few spoons. Meat was seemingly okay…
Efi C
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 1, 2024
It was a perfect and enjoyable stay, all the staff were very helpful, the food and the other facilities were at a very high level The location of the hotel and its proximity to Titlis, walking distance, the entire reception from reception to cleaning, the spa and the pool, and in the evening the hotel's bar, perfect hospitality
Response from Property: Dear Efi C, On behalf of my entire team I would like to thank you for your stay at the Kempinski Palace Engelberg and for sharing your excellent feedback. It is a pleasure for all of us to understand that you had a fantastic time at our property and that you highlighted the level of service. We are already look forward to welcoming you soon again, maybe then at the winter wonderland Engelberg. Kind regards, Andreas Magnus General Managr
dirklaren
Stayed in Dec 2024
Family
3.0/5
Posted on Jan 3, 2025
…. an afternoon tea and snack. Location deserves 5 stars, really in exceptional shape; personnel not always competent and friendly. We unfortunately had to deal with cold food, and tea without taste. Could have been a bad day and conincidence though for a location with highest ambitions not in line with expectations.
mrz587
Stayed in Nov 2024
Couples
4.0/5
Very Good
Posted on Dec 4, 2024
Very nice hotel and beautiful rooms, I think renovated in 2021. We also attended a first advent christmas lighting which was very well done with childrens chorus and great food and drinks. Thanks for that. Why not the maximum points ? 1. Service quality is not up to a 5star hotel in this price category. Staff is very motivated and eager to do good but one can see that they are in average not very experienced which leads to slippages as no refilling of the tea/cream stack in the room, even after asking for it. 2. In three days at the hotel we had not met one single employee with Swiss origin. We would expect that at least a few would give some local touch. In terms of staff you could not make out the difference between a hotel in Singapore or Engelberg which is disappointing, at least for us.
Response from Property: Dear mrz587, Thank you for your stay at the Kempinski Palace Engelberg and for taking the time to share your valuable feedback with us. First of all it is a pleasure to understand that you enjoyed our room product and our fantastic christmas decoration but I also regret that we didn't meet all your expectations. However your review helps us to further improve our service quality and training efforts. The entire team would be delighted to welcome you soon again, here in Engelberg. Kind regards, Andreas Magnus General Manager
Aor L
Stayed in May 2024
Business travellers
5.0/5
Outstanding
Posted on Jun 3, 2024
Everyone​ is​ lovely, everyting look clean, ​convenient, overall it's quiet​ suitable​ ​for relexation.​ Really WOW​for​ me, I​ had the.​chance to​see​the​spa room, the​ view​ ​was​ amazing but I​don't have​ time​to​use the​ ​service.
Response from Property: Dear aorl2024, On behalf of my entire team I would like to thank you for staying at the Kempinski Palace Engelberg and for your excellent feedback. It is great to understand that you enjoyed the amazing views and we really hope that you are able to experience our fantastic SPA services the next time you are staying with us. We already look forward to welcoming you soon again. Kind regards, Andreas Magnus General Manager
N5288CG_
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on May 29, 2024
The hotel really looks like a palace with appropriate service. And at the same time it is equipped with high technology. The staff are very polite and pleasant people who take care of you every minute of your stay here. I want to write only the best reviews about the employees from the entrance to the hotel until your departure. The comfort and cleanliness are impressive. The rooms, bar, restaurant, spa are all great. The food in the restaurant is exquisite, the breakfast is excellent, and don’t forget to try the cocktails and bar snacks in the hotel bar. The view around the hotel is fantastic, you can walk or take the free bus for guests to the waterfalls, ski lifts to the famous Titlis Mountain and other places. I really want to return to this extraordinary place
Response from Property: Dear N5288CG_, Thank you very much for staying at the Kempinski Palace Engelberg and for your excellent feedback. I am delighted to understand that you had an unforgettable time with us and enjoyed all the facilities of our hotel as well as the surroundings. I would especially like to thank you for highlighting our various food & beverage offerings and mentioning our fantastic staff. The entire team is looking forward to welcome you back soon. Kind regards, Andreas Magnus General Manager