Banyan Tree Veya, Valle de Guadalupe

We celebrated our 10-year anniversary at Banyan Tree in Guadalupe Valley, BC. The resort is beautiful, very eco-friendly, our sunset view suite was one of the most spectacular rooms we've experienced, and we have stayed at many 5-star resorts when traveling. The amenities, the private pool, and the indoor/outdoor shower were so special. We loved the entire experience, including the attentive staff and the hydrotherapy session at the spa. We will definitely visit again soon.

I cane here for my birthday (1st time visiting Valle de Guadalupe) and it was a true getaway. I would definitely recommend this place, just recommend bringing closed tenis shoes for all the dirt roads.

The place is beautiful. The staff is very slow in restaurants. We didn’t get the night service in the room for 2 consecutive nights even though I requested it. Beautiful property but the service isn’t Banyan Tree standards. Very disappointing compared to other hotels of this chain.

It was improving a lot from our last visit, place is nice and friendly staff

The rooms are beautiful. The view from our room was absolutely stunning. The staff was so helpful and so friendly. Everything was immaculate communication Via WhatsApp was very efficient and responsive with the staff. Breakfast was absolutely amazing and the view we had from our breakfast was also great.

We liked the hotel very much indeed. It’s got a great location up on the hill, and the staff were incredibly friendly. My one complaint is that the wine fridge in the room was the wrong temperature. It was much too warm for white wine, but then it also chilled the red wine so that then ended up being at the wrong temperature! Related to this, the larger mini fridge in the room was also much too hot, it hardly chilled the soft drinks. So all in all, it was difficult to get a glass of cold white wine in the room! Anyway, not a big deal and overall I really liked the hotel, and the staff for especially friendly and hospitable. We absolutely love the valle de Guadalupe and thoroughly recommend it. We also much enjoyed Bruma, which we stayed at a couple of nights before, I would check that one out as well if you can.

I have stayed in Banyan tree before This was very different . It didnt %100 meet my expectations. Just had breakfast before check out . Ordered eggs at 9:30 AM and they came at 10:30 am. I booked massages 5 weeks in advance and the practitioner showed up 30 mins late

Beautiful hotel. Needs to fix the parking lot and terrible room service.

Amazing place, the whole hotel is amazing, beautiful spots, the rooms are great, very quite, private and very enjoyable. The Staff is very nice, top service!