Holiday Inn Express LONDON - EPSOM DOWNS by IHG

Holiday Inn Express LONDON - EPSOM DOWNS by IHG Reviews

Holiday Inn Express LONDON - EPSOM DOWNS by IHG

Downs, Langley Vale Road, Epsom, KT18 5LG, United KingdomView hotel details
Holiday Inn Express LONDON - EPSOM DOWNS by IHG
Holiday Inn Express LONDON - EPSOM DOWNS by IHGHoliday Inn Express LONDON - EPSOM DOWNS by IHGHoliday Inn Express LONDON - EPSOM DOWNS by IHG
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Guest Reviews of Holiday Inn Express LONDON - EPSOM DOWNS by IHG

8.8/10
Very good
132 review
Verified reviews
Location8.3
Amenities8.5
Service9.2
Cleanliness8.9
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All reviews(132)
Positive reviews(32)
Reviews with photos/video(4)
Clean and tidy(11)
Awesome stay(7)
Great service(7)
Great location(7)
Awesome rooms(5)
Awesome amenities(5)
SkyeDinner
Standard Room With Double Bed And Sofa Bed
Stayed in Apr 2025
Family
27 review
7.5/10
Posted on May 31, 2025
An enjoyable stay with this hotel which was value for money that provided with A/C and inclusive of carpark and breakfast as well as daily room clean up!
Response from Property: Hello, Thank you very much for your review. We are delighted to hear that you had an enjoyable stay and found good value in the air conditioning, complimentary parking, breakfast, and daily room service. We were glad to host you in our hotel with the beautiful surrounds of the Epsom Downs and the countryside. We look forward to welcoming you again soon. Warm regards, The Epsom Downs Team
Hyy.haroldyeobo
Standard Room With Double Bed And Sofa Bed
Stayed in Oct 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Nov 19, 2025
I had a great stay. The service was excellent and the staff were very friendly and helpful throughout my visit. The amenities were well-maintained and everything I needed was easily available. Overall, I had a comfortable and pleasant experience. Highly recommended.
Bells on the road
Standard Room With Double Bed And Sofa Bed
Stayed in Jan 2025
Business traveller
55 review
9.5/10
Amazing
Posted on Feb 13, 2025
Everything was great. Friendly staff and clean comfortable room. Breakfast was one of the best we have had at a Holiday Inn Express. Great view from the bedroom window.
MaomaoNancy
Standard Room with 2 Single Beds
Stayed in Jun 2025
Other
3 review
10/10
Outstanding
Posted on Aug 26, 2025
Very nice they give me a room can overlook the racing place. Very quite place, Even though quite distance from Town. But Uber is very convenient. Also can order food from Uber. Wonderful experience. Only the breakfast could be upgraded. The stuff at Breakfast place very friendly, accept one looks little strange. Thank you, and will go back stay again.
Response from Property: Hi Nancy, Thank you very much for your review. We are delighted to hear that you enjoyed your stay, appreciated the quiet location, and the view overlooking the racecourse. It is also great to know you found transport and food delivery options convenient. We appreciate your feedback on breakfast and are glad our team made you feel welcome. We look forward to welcoming you back again soon. Warm regards, The Epsom Downs Team
Guest User
Standard Room with 2 Single Beds
Stayed in Dec 2024
Family
40 review
9.0/10
Great
Posted on Feb 10, 2025
Free parking, good breakfast, helpful staff, clean and tidy
Anonymous User
Standard Room With Double Bed And Sofa Bed
Stayed in Apr 2025
Family
1 review
7.5/10
Posted on May 19, 2025
Decent hotel in a nice quiet location - rooms are ok but bit smaller in size - the bathroom fixtures need some touch up - otherwise all good
Guest User
Standard Room with 2 Single Beds
Stayed in Aug 2025
Family
1 review
7.5/10
Posted on Sep 14, 2025
Sofa bed was very uncomfortable!! Not suitable for an adult
Namratha GR
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2025
Family
2 review
9.0/10
Great
Posted on Apr 14, 2025
The stay was very comfortable, though the facilities were not similar to Holiday Inn. Very neat and clean rooms. The hospitality of the staff was very good. Overall, it was a very good stay, as the Epsom race course area is also very beautiful. Only minus point is busy facilities are not very nearby from the hotel.
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Feb 2025
Solo traveller
15 review
9.5/10
Amazing
Posted on Apr 28, 2025
Great location if you like horse racing, otherwise a bit in the middle of nowhere.
Guest User
Standard Room with 2 Single Beds
Stayed in Mar 2025
Couple
15 review
9.0/10
Great
Posted on Apr 28, 2025
Good parking in front office hotel. Breakfast is ok but poor. Good coffee.
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 22, 2025
Very pleasant stay, no complaints. Staff very nice, great location. 😊
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Nov 2024
Family
22 review
7.5/10
Posted on Dec 31, 2024
Clean and modern, breakfast was okay. Beautiful location, but nothing nearby. Hotel staff were lovely.
Response from Property: Hello Thank you for leaving us a lovely review. We are pleased to hear you enjoyed staying with us and look forward to welcoming you back soon. Kind regards, Reception
Guest User
Standard Room
Stayed in May 2024
Business traveller
12 review
9.5/10
Amazing
Posted on Jun 26, 2024
As normal excellent service. Such a friendly but professional attitude from all staff, with a great breakfast included in price. Rooms clean with all facilities you would want on a business trip. Still no restaurant for evening meal but they do offer pizza’s, and there is an excellent restaurant across road.
Response from Property: Hello Ian , Thank you for leaving us a 10/10 review. We are glad you enjoyed your stay with us and look forward to welcoming you back soon. Kind regards Reception
Guest User
Standard Room With Double Bed And Sofa Bed
Stayed in Mar 2024
Solo traveller
18 review
9.5/10
Amazing
Posted on Apr 26, 2024
service is especially friendly, very welcoming. The position of the hotel is great - right next to epsom downs, can enjoy the expansive race track any time of day.
Response from Property: Thank you for taking the time to leave us a review. We are glad to hear you enjoyed your stay with us and hope to see you again soon. Kind regards Reception
Bobizua
Standard Room With Double Bed And Sofa Bed
Stayed in Sep 2023
Family
2 review
10/10
Outstanding
Posted on Dec 18, 2023
Hotel was clean an location was not far from chassington and also the staff was amazing they warm our food for us was too late an we had our 4 year old son breakfast was okay was a buffet service overall the whole place is nice clean an staffs are amazing
Response from Property: Hello Bobizua, Thank you for leaving us a nice review. we are pleased to hear you enjoyed your stay with us and hope to welcome you back soon. Kind regards Reception