Original Sokos Hotel Tapiola Garden

A lovely and cozy hotel and I always enjoy the quietness in the area as well as the nice lake view next to it. Staff are very helpful and always smile.

Not sure why this hotel has 4 stars. From my point of view this is firm 3 stars hotel. It's relatively clean but facilities are broken. For example, bidet in the room's bathroom doesn't work at all. Probably they decide to preserve water this way. Most remarkable thing in the room is huge but empty minibar! They say that minibars available "only in the superior rooms". Then why they are shining their emptiness in the regular rooms? The furniture in the room maybe modern but not functional. There no place to put the clothes. Everything has to be in the travel cases wich is not comfortable. Yes, there is balcony.. with a view on some building renovations. The water around the hotel doesn't fix the view. Restaurant is closed on Sunday and all other restaurants around are very expensive. Your choice: them or some small things in the food court in the mall. Breakfast is included but very basic. Also, it's great that hotel is allowed pets, (I hope) in designated rooms. No problem for myself but not sure about other guests in the 4 stars hotel. In addition, because of water and other preservation, they're cleaning the rooms once in three days. But you can order to clean your room if you need. So, because all of this, in my opinion,this is normal 3 stars hotel. The hotel has won award in preservation.This is wonderful! It would be nice to concentrate now on the main business they're in-the hospitality. I wouldn't stay here anymore if it will be my choice.

When we checked in, the staff were very polite and professional. Of course they recommended their restaurant and advised us that it opens at 17:00. When it came to dinner time, the restaurant was fairly empty but the staff kept asking us “do you have a reservation”, as if we had walked in to a busy restaurant in the middle of Helsinki on a Friday. Because in that case, of course you would need a reservation. Turns out, they were entirely booked out, unless we wanted to pay the $20 for the “Jazz Show” which was no where near starting. Our hopes were very low for breakfast and this hotel managed to go lower. The coffee machine appeared to be “in cleaning mode”, but was actually broken, with no sign. The drip filtered coffee was good, but they ran out of that within 10 minutes. The bread was all pre cut, and therefore stale. It had clearly been sitting in the open air for quite some time. We were expected to provide a “breakfast ticket”, but we were not given one. I get the impression that the management of this establishment are all about “getting the customers in” but failing to meet the minimum standards. We come to Helsinki region a lot and this was our first time in Espoo. It wasn’t a good one.

Clean, comfortable and well maintained property

Fin plass like utfor Helsinki. Rett ved sida av finn ein EMMA eit storarta museum med moderne kunst i fire etasjar. Hotellet var trivelig, men restauranten var desverre stengt søndag.