Erbelia by Vasta Rosa Khutor Hotel

I chose according to the following parameters: proximity to the ski lifts, good rooms, beautiful view from the room window, good soundproofing of the room, good food, indoor pool at the hotel, ski room at the hotel, pleasant staff. This hotel met all parameters 100%. It combines pleasant relaxation and ski facilities. It's just some kind of miracle. 1. Reception. They greeted us with a smile, explained all the nuances of staying at the hotel in detail, quickly checked in, fulfilling all requests for accommodation. At the reception you can apply for a “rose bonus”, you can also buy ski passes, even discounted ones, pick up ski passes purchased online, you don’t have to stand in line at the ticket office. We had a question for accommodation manager Fatima. She kindly communicated with us on all issues. Thanks for the welcome. 2. Number. We lived in a standard room on the 4th floor with a view of the mountain. We were afraid that there would be noise from the road, but no, there was complete silence, we slept with the window open. The sound insulation in the hotel is excellent, we didn’t hear a single sound from the neighboring rooms or from the corridor. The room is very warm. The size and type of room correspond to the description on the hotel website. Spacious for 2 people. The width of the bed is 80 cm, they connected 2 beds into one very tightly, conveniently. The bed linen is of high quality. The TV is large, but we only watched views of the web cameras on the mountain, as there is an “Alice” station in the room, a good replacement for a TV with very high-quality sound. Great innovation, thank you. The bathroom is small, but everything is quite ergonomic and comfortable. The doors are glass, but the glass is frosted, everything is closed. The shower itself is very large, which was important for us, since my husband is tall. The drain in the middle of the shower did not cause any inconvenience. The shelf under the mirror and the size of the sink were also quite satisfactory (in the reviews they wrote that it was very inconvenient). Very high quality shower gel, shampoo, soap, thank you very much. Slippers, yes, complete garbage, I read about them in the reviews and took my own. Perhaps this is the only “disadvantage” of the room)). There are a sufficient number of cabinets, shelves and hangers. There is a safe, ironing board with iron, bar-fridge, tea station, replenished supplies of tea, coffee, sugar, water. They even found a robe for my husband because he was tall. Thank you. Room cleaning is good. 3.Spa. This is a separate type of pleasure on a ski holiday. A wonderful pool, quite large for swimming, warm, the depth of 130 cm did not bother even my tall husband, it was comfortable. There are 2 hammams with a comfortable temperature, good warming up after the ride. We didn’t visit the spa treatments, I hope we’ll catch up on our next trip. 4. Ski room. This is my dream. Exit from it by elevator, no stairs for you, super chic. There are separate lockers with shoe drying. A bit cramped, but they squeezed in 2 pairs of equipment. There are no closets for drying ski clothes. 5. Nutrition. We took breakfast buffet style. A very large selection: 2 porridges, red fish, sliced ​​sausages and meat, eggs in different types, vegetables, pickles, fruits. Tea, coffee from a coffee machine is very good

I stayed at this hotel in September 2023, I lived in a room alone. Apparently the hotel considers vacationers alone to be the most vulnerable and incapable of objections category of the population, so they put me in probably the worst room on the 4th floor - 421. In addition to the fact that it is standard small, the layout of the bathroom is inconvenient (at the entrance the door blocks the toilet) , there is a centralized hood (and this is a separate joke)! Imagine you live in a room, and in the corridor near your door they are constantly vacuuming, this is the sound that constantly accompanies your stay in room 421 from 7 am to 12 midnight. After I contacted the reception staff, I was told that there was no error and the hood was operating in standard mode, shock and anger acceptance. In the evening I was offered to move to another room -403, saying that it was already ready for me. I’m going to look - the room is ready for 3 people, which means that all the free space in the already small room is occupied by a dismantled sofa, that is, there is no free space left at all, and the hood we already know is present, although we can hear it less. In the end, I stayed in 421, and happily checked out after 2 nights. There is also, of course, a view of the road. I must say that there were also good things - for the first time I saw the Alice system in the room, it was very convenient. Plus good breakfast buffet. The location is pleasant, although on Rosa Khutor there probably couldn’t be anything else. The hotel also does not offer airport transfers. But there is a shuttle to the beach. The hammam and the pool are small, more than 5 people are no longer comfortable. So you will be lucky if you choose this hotel and they will put you in a room that is not adjacent to the runway, and you will be even luckier if you do not choose this hotel.