Best Hotels near Merchants Square, Fairlawn

I was overall satisfied with the hotel room. The ice was very hard and there was no inconvenience in using the hotel room.

So far its been nice

The hotel was very clean. Our room was perfect and we had the nicest staff of any hotel we have ever been to. I would highly recommend this hotel to anyone traveling to the Akron area! When you are greeted with kind and genuine people, it makes the stay even better! Thank you very much!

The hotel was very clean, including smelling like disinfectant without it being overwhelming. The shower had excellent water pressure and the desk clerk was helpful with all requests. While I am local to this hotel so probably wouldn't have thought of getting a hotel without extenuating circumstances (my power was out for days and husband just out of the hospital) I wanted to let others know how nice it was in case they needed to stay. I do miss the full breakfasts usually at Holiday Inns, but that's COVID's fault that it wasn't available.

This particular Wyndham hotel is a dumpster. The room was filthy, carpets were sticky and stained, furniture had either sticky spills or ruined finish, bathroom had minimal toilet paper, and WE FOUND A WOMAN's nylon stocking in between the sheets when we woke up in the morning, and it was NOT anything we wore or brought!!! We tried calling ”Harry” the following day, but were told he'd ”just left”. I have retained a series of photos. Further, when we were departing the property, we found tied of baggies just outside the side doors that appeared to be the kind someone would have drugs like cocaine or **** in them. We were unable to inspect the room on arrival because we had arrived in town for a wedding and all we did was make a quick change of clothes before hurrying off to the event. It was somewhat late when we returned and discovered most of the problems and we opted to just sleep and leave asap the next morning. BTW, both beds were SAGGY and uncomfortable (Rm 117) and the ”complimentary breakfast”...a joke or insult. We're not sure which...

Very nice hotel in a trendy area. Rooms very spacious, very clean. Heater worked great. Check-in was busy but very prompt and friendly. Bedding was also very good, slept well. You can get a room with a view of the falls, or a city view. City view is quieter because there is a highway on the falls side. Fyi..we stayed Saturday to Sunday a.m and there were church bells clanging on Sunday a.m around 10. Didn't bother us though. Also, there is a bar/restaurant inside the hotel. Also a concession/snack area with ice cream and other snacks for purchase. My only negative is that the hot tub has been closed/covered up since our last visit. It's gone. It was one of the reasons we booked there. Pool looked nice.

II arrived after a 12 hour drive. I had reserved an accessible room with one bed and a walk in shower. En route to the room I noticed the carpet was soiled and stained. The ice maker was out of order. It was disappointing but not enough to decline and get back in the car. When I got in the room I saw two cloud high beds and a bathtub with grab bars. I knew I couldn’t use it but I was in need of getting some rest before another 12 hours on the road. Then I was horrified that the bed was so high that I could not climb up. This is a problem for a 5’2” mobility impaired person. I tried to call the front desk but the phone didn’t work. I went back to the lobby to see if I could change rooms. Unfortunately there were no others. The manager did find a solution that allowed a step up. She further attempted service recovery by offering breakfast voucher since I had these problems. The noisy AC interrupted sleep. I was not able to shower but went in search of the breakfast room. In my sleep deprived state I asked the wrong question: “is this the breakfast area for the Holiday Inn EXPRESS? Even though I was there with my suitcase to check out. I was advised I had to purchase the voucher. Was this an additional charge to the voucher given? At this point sleep deprived me felt as if I was being attacked for asking one wrong thing. I was done and wanted to leave. All service recovery attempts by the night manager were undone