Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)

Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center) Reviews

Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)

Zhanqian Road, Gangkou District, Fangchenggang, Guangxi, ChinaView Hotel Details
Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)
Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center)
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Xi'an Deluxe Hotel (Fangchenggang High-speed Railway Station Administration Center) Guest Reviews

4.7/5
Outstanding
1811 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(1811)
Positive reviews(1782)
Reviews with photos/video(245)
Classy environment(210)
Friendly front desk staff(210)
Awesome amenities(175)
Delicious breakfast(130)
Easy to get around(84)
Close to train station(54)
Offers pick-up/drop-offs(41)
Has play area for children(10)
Negative reviews(29)
Peter
Deluxe Deluxe Twin Room
Stayed in Mar 2024
Family
7 review
3.7/5
Posted on Apr 2, 2024
The room was a lot smaller than expected. Originally booked 7 nights, but left after the first night. Asked if there’s bigger rooms but was told all rooms the same. The toilet smelled. The room was kinda modern. No locks on bathroom door. Location is a bit further from the center where all the foods are at.
Response from Property: Dear guests, hello! Thank you for staying in the administrative centre of Fangchenggang High-speed Railway Station of Xana Deluxe Hotel and making a comment! I'm sorry that this stay did not bring you a perfect experience. Here, all the staff of the hotel apologise to you. I'm very sorry! Regarding your question, I will explain it to you again. The room area you booked is about 25 square metres to 29 square metres. If you need a larger room, you can change it to a luxury suite. The area of the luxury suite is about 52 to 58 square metres, which I believe will meet your needs. The hotel is only 2.8 kilometres away from the central area, and it only takes 10 minutes to take a taxi. Of course, there are also different kinds of Chinese food around the hotel. Have you ever tasted it? Thank you again for staying at the Xana Deluxe Hotel. We look forward to your next visit. Have a good trip to China!
Anonymous User
Deluxe Superior King Room
Stayed in Sep 2023
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 3, 2023
Hello guys, it's me. I've come to give you some likes. This hotel has given me a great feeling of staying. The room is very smart, and there is a faint rose fragrance that smells good. The breakfast taste is also good and delicious, and the drinks are also great. The service attitude of the beautiful women at the front desk is commendable, and they are beautiful and kind-hearted
LEO1234554321
Deluxe Deluxe Suite
Stayed in May 2024
Business travellers
71 review
0.5/5
Posted on May 10, 2024
This is the first time I stayed in a hotel with such a trepidation. First of all, the hotel is quite satisfactory in other aspects, and the service staff is also kind. However, after I checked in, I accidentally found the detailed list of hotel compensation, which scared me so much that I had to put aside my fatigue and check the room facilities. My God, it is too detailed, how embarrassing. Do you think I should check the items according to the list or not? Special reminder, if the hotel divides the compensation in this way, I think there must be a special person to accompany you when you check in and record the room situation with a video, otherwise the guests will be really unprepared and nervous. There are very few bad reviews. I hope the hotel can consider the feelings of the guests while maintaining its own interests! The reason for giving such a low score is to attract enough attention from the hotel!
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Response from Property: Dear guests, hello! Thank you for staying at Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center Branch and sharing your stay experience. The hotel is currently equipped with a lobby bar, gym, laundry room, children's playground and seasonal swimming pool. Regarding the price list of hotel room facilities and supplies you mentioned, I will also explain it to you here. The hotel is a public business place, and there are often behaviors such as drunk guests, or conflicts between couples that damage facilities and items. When such behavior occurs, the guest needs to compensate the hotel. On the premise of compensation, the hotel needs to inform the guest of the price of the items in advance, or place a compensation price list in the room to avoid unnecessary misunderstandings. However, please rest assured! In the event of non-malicious damage, we will also properly negotiate with the guest to resolve the problem depending on the actual situation. Thank you again for staying at Xi'an Deluxe Hotel, and I wish you a pleasant journey~
Leichengchen
Deluxe Superior Twin Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I went to work in Vietnam and took advantage of this long holiday in Vietnam. I started from Haiphong and went to Mong Cai East Port to pass the customs. I was going to use this holiday to have a lot of fun in Fangcheng Port for two days. Four of us were traveling together and unanimously decided to stay at this hotel. Let me share with you our hotel experience: PS: This hotel is in a very good location and the transportation is very convenient. The room is spacious and bright, the bed is comfortable, and the facilities are new. (AI Smart Home) All the home appliances in the room can be controlled, which is very practical. The service staff are very professional and friendly, providing us with a good check-in experience. In addition, the hotel's breakfast is also very rich, highly recommended! 1. Favorite smart home: In terms of smart home, the hotel's smart system not only provides convenient control functions, but also improves guests' accommodation experience by adjusting lights and temperature, making them feel as comfortable as home. 2. Room hygiene, cleanliness, latitude: The room hygiene in this hotel is very good. They clean and disinfect regularly to ensure a clean and hygienic room environment. Bedding, towels and other supplies have also been cleaned and disinfected at high temperatures to provide guests with a clean and comfortable accommodation environment. In addition, the room attendant will clean the room regularly to keep it tidy. Overall, this hotel pays great attention to room hygiene, allowing guests to stay with peace of mind. 3. The hotel breakfast is very good: Breakfast has a wide selection and is of high quality. They offer various types of food, Chinese breakfast, to suit the tastes of different guests. 4. Entertainment, fitness, swimming pool: The hotel's gym and swimming pool facilities are excellent. The gym is equipped with advanced equipment, including aerobic training and strength training equipment, to meet the different exercise needs of guests. Moreover, the gym is spacious, bright and comfortable, allowing guests to enjoy exercise. 5. Front desk service: The young lady at the front desk is very beautiful and gentle, giving people a friendly and friendly feeling. They always have a smile on their face and are happy to help guests with check-in and check-out and answer any questions they may have. Their professional attitude and efficiency make guests feel valued while creating a warm atmosphere. If guests have any needs or questions, the ladies at the front desk will patiently answer and provide help, so that guests can feel attentive service in every detail of the hotel. Point: The lady at the front desk is very beautiful. Hahaha. Stayed for two days and had a great experience. 100% extra points
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6/8
Response from Property: Dear guests, hello! Thank you for choosing to stay at Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center Branch. We are very happy to bring you a satisfactory stay experience! Xi'an Deluxe Hotel is a French elegant boutique business hotel built for the new urban elites who pursue respect and have social accumulation. Combining the concept of one store, one design, Xi'an Deluxe will provide different guests with spaces that conform to the lifestyle of urban upstarts. At the same time, we introduce one-to-one butler customized itinerary services for star-rated hotels, establish private travel spaces, and ensure that customers can freely and unrestrainedly waste their private time without being disturbed. Xi'an Deluxe is a place that goes beyond the hotel accommodation experience itself and carries feelings, integration and dignity. Welcome to come again!
Guest User
Deluxe Superior King Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
The environment is comfortable, clean and sanitary, the front desk service is thoughtful, warm and friendly
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!
Anonymous User
Deluxe Superior King Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The facilities and equipment are very new and complete. There is also a laundry room and a children's kindergarten. The front desk service is very enthusiastic and the stay experience is super good!
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Response from Property: Dear guest, hello! It seems that you are also an "urban upstart" who has high requirements for quality of life and details! It is fate that I can meet you at Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. Xi'an Deluxe Hotel is a French elegant boutique business hotel built for the upstarts in the city who pursue respect and have social experience. It allows more people to taste the "French" upstart life and connect art and life here. Looking forward to seeing you again!
Anonymous User
Deluxe Deluxe King Room
Stayed in Mar 2024
Solo travellers
8 review
1.0/5
Posted on Mar 28, 2024
The decoration upstairs started at nine o'clock and the sound continued until 12 o'clock. No one was allowed to sleep and rest at all. It was said to be another unit. If you knew that there was a unit that was going to be renovated and would affect the rest of the customers, you should not have put the customers in rooms on this floor. , and the hygiene in the bathroom was not good, the paper towel holder was moldy, there were no plastic slippers for bathing, and the shower was very useless. The water suddenly became very hot while washing, and I almost didn't get burned. The elevator It's also very useless, there is no commonality between the left and right, the door is opened and no one can go in, and it is immediately closed again. The overall experience is very poor.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at the Xi'an Deluxe Hotel and for your review of our work. I'm really sorry for bringing you a bad experience. On behalf of all the hotel staff, I would like to apologize to you. I am very sorry. We will investigate and resolve the issues you reported as soon as possible. Our hotel has always attached great importance to hygiene issues, and we would like to express our sincerest apologies! We will definitely strengthen training and improve it, and thank you for pointing out the problem for us. We sincerely hope that we can continue to serve you next time. We welcome you to come again and give us your valuable comments!
Anonymous User
Deluxe Superior King Room
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Clean, sanitary, good service attitude, complete facilities, good reviews.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!
Sitong
Deluxe Superior Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is newly renovated in 2022. The rooms are clean and tidy, and the intelligent facilities are convenient and fast. The hotel also provides pick-up service and is very close to Fangchenggang Garden Expo. Very good experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center Store. "French elegance, high-end pampering" is our service tenet. I hope we use our brilliant Smile, considerate service, and relaxed environment will welcome you to stay again. Thank you again for your five-point praise!
Guest User
Deluxe Superior Twin Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 22, 2024
Clean and sanitary, good environment, complete facilities, thoughtful service, it is a comfortable option for self-driving tours with children and the elderly. If you travel by car, it is not very convenient as it is a bit far from the attractions.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center Branch. We are very happy to bring you a satisfactory stay experience! Xi'an Deluxe Hotel is a French elegant boutique business hotel built for the new urban elites who pursue respect and have social accumulation. Combining the concept of one store, one design, Xi'an Deluxe will provide different guests with spaces that conform to the lifestyle of urban upstarts. At the same time, we introduce one-to-one butler customized itinerary services for star-rated hotels, establish private travel spaces, and ensure that customers can freely and unrestrainedly waste their private time without being disturbed. Xi'an Deluxe is a place that goes beyond the hotel accommodation experience itself and carries feelings, integration and dignity. Welcome to come again!
Guest User
Deluxe Superior Twin Room
Stayed in Feb 2024
Travel with friends
14 review
4.0/5
Very Good
Posted on Feb 18, 2024
Clean and sanitary, the overall style is simple. The facilities are relatively complete, there is a children's playground, the breakfast is OK, it is also the regular type. The surrounding food is delicious and it is convenient to take a taxi.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your recognition of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center Branch. All our staff are filled with warmth when seeing your evaluation! The breakfast of Xi'an Deluxe Hotel uses fresh and healthy ingredients of the season. 52 different varieties are served every day, from Chinese to Western, from staple food to fruit, from hot drinks to cold drinks. Remember to come back often, our chef has many specialties waiting for you!
Guest User
Deluxe Superior Twin Room
Stayed in Feb 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The hotel is conveniently located, automatically upgraded the room type and provided a free breakfast, which was rich. The pick-up and drop-off service arranged by the hotel was really thoughtful. Next time I come to Fangchenggang, staying in this hotel is the best choice.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!
Guest User
Deluxe Superior King Room
Stayed in Feb 2024
Couples
62 review
4.7/5
Amazing
Posted on Feb 17, 2024
It is very convenient to navigate to the hotel. There are not many parking spaces outside the hotel, and a lot of garbage is not handled in time. There are not many places to eat around the hotel. The service staff has a good attitude and answers all questions. The room facilities are smart and easy to use. However, the smart toilet flushes too hard and flushes the water out.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Our housekeepers have been doing their best to clean the rooms, but details are hard to prevent. We would like to express our sincerest apologies for the unpleasant experience you had during your stay! We will definitely strengthen training and make improvements, and thank you for pointing out the problem. We sincerely hope to continue to serve you next time, and welcome you to come again and give us your valuable suggestions!
Qichen
Deluxe Superior King Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
A business car was sent to pick up the car at the North Station. The attitude was very good, but it is recommended to make an appointment three hours in advance. The hotel has complete facilities, good hygiene, a gym, laundry room, children's entertainment, and it is convenient to go to the high-speed rail station. Pick-up service: good
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!
Jizi001
Deluxe Superior King Room
Stayed in Feb 2024
Business travellers
18 review
5.0/5
Outstanding
Posted on Feb 16, 2024
The hotel facilities are very new, very convenient to the high-speed rail station, the front desk also upgraded the room on the high floor, the breakfast variety is rich, although the surrounding area is a new district, it is also very convenient, take a taxi a few kilometers to the snack street
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your sincere sharing and praise, which has brought a full sense of happiness to all the staff of Xi'an Deluxe Hotel Fangchenggang High-speed Railway Station Administrative Center. "French elegance, high-end pampering" is our service tenet. We hope that we can welcome you to stay again with a bright smile, caring service and a relaxing environment. Thank you again for your five-point praise!