Fengcheng Hotel

It was a really bad experience at the hotel front desk. The check-in process was very slow, which was really strange. The deposits for 4 rooms had to be paid separately, and the invoices had to be made separately and signed one by one. It was really bad. This was the first time I experienced a front desk check-in like this. It took at least half an hour. The most speechless thing was the check-out this morning. It was so slow again. It took a long time to issue the invoice. They asked me how much it was, but you couldn't find it. I don't remember how much it was in total for 4 rooms. It ruined my mood. The most speechless thing is the refund of the deposit. I said it was not refunded, but they insisted that it was refunded and asked me to check it myself. This attitude is really terrible. Finally, I found that there was a room that I did not check out, so all the deposits were not refunded. I wonder if your front desk has not been trained.

酒店地理位置不錯，離鳳凰湖很近，樓下美食很多，前台服務很好，但除了前台服務員和門衞大叔，其餘人真的很一般，設施陳舊，個別房間的枱燈和落地燈存在安全隱患，望店家重視，有停車場停車很方便，早餐中規中矩吃飽沒問題！

酒店就在縣城中心，離廊橋很近，有地上地下雙停車場。工作人員待人熱情，房間很寬敞，衞生尚可，空調給力。總體來説十分不錯。

全方位無死角的乾淨，性價比超級高，值得推薦

環境好衞生乾淨前台服務好

我説實話，五一假期，200以內的標間，確實價格不貴。但是酒店老闆真的思想太老舊了，網上預訂，辦入住時被要求交200按金，我大概有10年時間住酒店都沒碰到要收按金這種情況了，可笑。再就是地下車庫免費停車，但你要把車開到出車口陡坡上，然後下車，去酒店找前台，給你抬桿，滑天下之大稽！你們這運營思維像是停留在20世紀。