Guest Reviews of Phoenix Yuanshe Riverview Homestay (Phoenix Scenic Area Nanhua Branch)
9.5/10
Outstanding
814 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
Filter by:
Sort by:
All reviews(814)
Positive reviews(804)
Reviews with photos/video(240)
Well decorated(54)
Fantastic river view(47)
Close to scenic area(33)
Well designed(26)
Good sound insulation(22)
Offers pick-up/drop-offs(16)
Perfect for kids(16)
Great lift(8)
Negative reviews(10)
Namtarn
Queen Room With River View
Stayed in Mar 2025
Solo travellers
7 review
9.0/10
Great
Posted on Apr 15, 2025
Hotel is located by Nanhua bridge. It is easy to find, just 300 metre from main road. The lady is very helpful and staffs are helpful. Bed and pillows are comfy. Aircondition is quiet and good temperature. Hotel provided slipper, shoes, hairdryer, amenities. At night you can near the noise from restarants and early morning, you can hear a voice from tour group. Overall, worth to pay.
Maxime
2-bed Room With River View
Stayed in Mar 2025
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 4, 2025
Awesome place. Nice view. I recommend. The owner is really cool too.
Tkkk12
Deluxe Family Friendly Room (2 Beds)
Stayed in Feb 2025
Family
16 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Service is excellent, very convenient to go to fenghuang old town
Response from Property: Thank you very much for choosing to stay at my home, thank you for your recognition of our service and thank you for your full score evaluation! Your satisfaction is our greatest motivation, we will continue to work hard to improve the quality of our service, welcome to come again next time, I wish you a pleasant journey!
TerenceCh
Family Friendly Room - River-View (2 Beds) (Balcony)
Stayed in Nov 2024
Family
7 review
10.0/10
Outstanding
Posted on Dec 29, 2024
Good location in FengHuang, warm and helpful reception lady. Hotel has lift, not many home stay has.
Response from Property: Thank you for your liking of our hotel. Welcome to visit Fenghuang again next time!
古 月
2-bed Room With River View
Stayed in Oct 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Taxi able to reach directly. Lift is available. Room are clean and big. Along the river, nice night view.
Response from Property: Thank you for your liking of our hotel. Welcome to visit Fenghuang again next time!
Soon Onn
Queen Room With River View
Stayed in Sep 2024
Couples
13 review
9.5/10
Amazing
Posted on Oct 30, 2024
Strategically located within the Fenghuang Ancient Town, easily accessible as it closed to the main road. Closed to restaurants. We had a room facing the enchanting river with Beautiful view anytime of the day. The forever friendly and helpful ladyboss who explained all the walking distance tourists spots.
Response from Property: Thank you very much for liking our hotel and also for your appreciation of Chinese culture. We look forward to your next visit to Fenghuang!
Leszek’s
Queen Room With River View
Stayed in Mar 2025
Couples
6 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Decent hotel in a scenic area of a Phoenix town. Nice balcony with a view. Clean and comfortable, friendly and helpful owner.
Chenzhengping
2-bed Room With River View
Stayed in Mar 2025
Couples
6 review
6.5/10
Posted on Apr 12, 2025
Location is good, 10 min walk from the bus station, overlooking the river, walking distance to various old homes, museums, shops, restaurants. The room is rather small no space for two chairs inside the room. The service is so so, not really welcoming.
Xin Hui
Superior Queen Room
Stayed in Feb 2025
Couples
4 review
9.5/10
Amazing
Posted on Apr 6, 2025
The hairdryer able to the dry hair quite fast and I love their soft bed. It is located near the main road and this is also the reason why I chose this place as I do not want to lugged the luggage around. This area is more local and you need to walk a bit to the central of the tourist place. It is quiet at night.
Guest User
Guestroom - River-View
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 23, 2024
Cleanliness is at par with 4 stars hotel, accessories provided are in good quality
Response from Property: Thank you very much for liking our hotel and also for your appreciation of Chinese culture. We look forward to your next visit to Fenghuang!
Guest User
2-bed Room With River View
Stayed in Feb 2025
Family
7 review
9.5/10
Amazing
Posted on Apr 23, 2025
The staff was nice and helped to get a taxi when we were leaving the homestay. Nice view and scenery. It has a elevator, so we dont have to carry up the stairs. The only down side is the shower does not seems to work well, water can be a little small and hot water went off, so we got to shower in semi cold water.
Response from Property: 尊敬的客人:您好!感謝您選擇入住我們民宿並分享寶貴體驗!很高興得知工作人員的貼心服務(協助叫車)和電梯便利性為您帶來舒適體驗,民宿周邊美景能成為您旅途中的美好記憶更令我們欣慰。關於您反饋的淋浴問題,我們已緊急聯繫工程部全面檢修,當前已排查出熱水循環系統局部故障,正在加緊修復中。因設備問題影響您的休息,我們深表歉意。您的建議是我們提升的動力,期待未來能以更完善的狀態迎接您再次入住!如有其他需求,歡迎隨時聯繫我們。祝您生活愉快!
Gine Hui
2-bed Room With River View
Stayed in Aug 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Sep 20, 2024
The hotel is decent and conveniently located. Our room came with a balcony facing the river, it offers a nice view yet not too close to the crowd and noise.
Response from Property: Thank you very much for liking our hotel. Welcome to come to Fenghuang again next time!
Chris
Guestroom - River-View
Stayed in Aug 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Sep 7, 2024
Highly recommend to stay here. I was given a free upgrade to a bigger room with a beautiful view. The staff provided great service, even helped me with the washing machine.
Response from Property: Hello handsome guy, we forgot your shorts, there should be about seven or eight pairs. We can’t contact you here. If you need it to be mailed, please contact us.
Lilykong000
2-bed Room With River View
Stayed in May 2024
Family
5 review
9.5/10
Amazing
Posted on Jun 29, 2024
There are literally so many home stays around this area. I think all of them are pretty similar. But according to my cousin, the one they stayed was really small and not clean.
Luckily, this one we booked was pretty clean and nice. It’s away from the bar street and it’s quiet at night.
We have a 4 years old so definitely a plus!
It’s super close to the bridge and you can see the river and lighted buildings after night, pretty beautiful.
Pictures are from our balcony before dark
Response from Property: [Clean and hygienic] [Excellent location] [Viewing terrace] [Service first] Dear guests: Hello, thank you for your recognition of our service and thank you for your full score evaluation! The B&B is located near Nanhua Bridge. You can take a taxi or drive directly to the door of the store. The relative geographical location is very superior. The room hygiene is changed for each guest to ensure that there is no dead corner of hygiene. The store is equipped with a butler service to provide you with travel guidance. Looking forward to meeting you next time.
jimmy
Family Friendly Room - River-View (2 Beds) (Balcony)
Stayed in May 2024
Solo travellers
11 review
9.0/10
Great
Posted on Jul 1, 2024
Staffs are very friendly. Rooms are well designed too just a little damp due to geographical location probably. There are couple of mosquitoes around the room. Luckily its not a major problem. I guess other hotels shares the same problem. Overall its a great stay at fenghuang.
Response from Property: Dear guest: Hello, I'm sorry that we didn't get your full score. That means we still have a series of shortcomings that need to be improved. We will continue to strengthen and improve our shortcomings and strive to do our best. I hope you can stay at our home next time to witness our corrections. I wish you a happy life!