To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.3
Service9.7
Cleanliness9.4
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All reviews(670)
Positive reviews(664)
Reviews with photos/video(288)
Awesome amenities(159)
Fantastic river view(99)
Convenient location(68)
Friendly staff(35)
Located in the city centre(15)
Well designed(13)
Too many mosquitoes(11)
Easy to call taxis(7)
Negative reviews(6)
Paulus S. From M.
Daylight River-View Deluxe Large Standard Room
Stayed in Oct 2025
Solo traveller
14 review
10/10
Outstanding
Posted on Nov 12, 2025
Great location on the riverside with a view. Very kindly informed when i’d be arriving and got a pickup to the hotel wich i would not have found else.
Response from Property: 非常感謝國外朋友對我們小店的認可以及5分好評、很高興能接待你們、你們的滿意就是我們最大的心願、歡迎下次有時間再來湘西做客、祝您及家人生活愉快、幸福每一天!
Guest User
Xi Yue River-View Twin Room
Stayed in Sep 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Oct 5, 2025
Lovely hotel and such a beautiful view from the room and balcony. It was within walking distance of everything you’d want to see.
We had a lovely one night stay, and the staff was also extremely friendly and helpful. Would highly recommend.
Response from Property: 非常感謝國外朋友對我們小店的高度評價、很高興能接待你們、你們的滿意就是對我們最大的鼓勵、我們將會繼續努力、期待您的再次光臨、祝身體健康、萬事如意!
cgfg
Xinmiao River-View Double Bed Room
Stayed in Oct 2025
Couple
2 review
8.5/10
Very good
Posted on Nov 26, 2025
Good hostel! Best place view! However the Room was really cold.
Response from Property: 尊貴的客人非常感謝你對本店的認可和好評,你們的滿意就是我們服務的動力很高興能夠接帶你們,也祝你們萬事順意心想事成,歡迎有機會再來!
MingRu Teh
Daylight River-View Deluxe Large Standard Room
Stayed in Aug 2025
Family
4 review
9.0/10
Great
Posted on Sep 24, 2025
Location is great as it oversees the river. Nice lighting from opposite the “shore” from evening onward. The pub opposite also bring the atmosphere up with the good noise. Great if you like hard bed. Water is either very hot or very cold, so quite challenging to enjoy a good shower.
Response from Property: 非常感謝國外朋友的5分好評、很榮幸能接待你們、關於您提到的問題、我們會重視起來並加以解決、謝謝你的幽默評價、期待您的再次光臨、祝您及家人生活愉快、開心每一天!
Joan Farres
Xushe River-View Double Bed Room
Stayed in Aug 2025
Couple
9 review
10/10
Outstanding
Posted on Sep 14, 2025
My stay at this hotel was truly enjoyable. The room was spacious and offered spectacular views of the city, especially at night. The staff were exceptionally kind and attentive, always making sure I had everything I needed. The combination of stunning views, excellent service, and a welcoming atmosphere made my stay unforgettable. I would definitely recommend this hotel to anyone visiting the city.
Response from Property: 太感謝您的支持以及5分好評、很高興能接待你們、你們對我們小店的高度評價、我們打心底裏感動、時光似箭、讓我在短短的一天時間裏感受到了你們的熱情以及對生活的熱愛、我想向你們多多學習、學習你們的開朗樂觀的心態、真想多留你們住一天、可惜你們又要奔赴另一個城市、中國的大好河山處處是美景、祝願我們的國家永遠和諧、祝你們二位生活愉快、開心每一天!
Guest User
Xushe River-View Double Bed Room
Stayed in Aug 2025
Couple
11 review
10/10
Outstanding
Posted on Sep 11, 2025
The location was great, amazing view and nice balcony.
The owner was incredibly nice, very welcoming, chatty even though we don't know Chinese, he made an effort to talk with us. Was very friendly and upgraded our room to a bigger one for free by himself.
He helped us with the laggauge and also helped us to book a taxi to the train station.
We recommend the hotel and especially the service.
Response from Property: 非常感謝國外朋友的5分好評、很高興能接待你們、你們的滿意就是對我們最大的回報、真心的祝福你們、祝願身體健康、幸福永遠!
Guest User
Miye River-View Double Bed Room
Stayed in Jul 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 3, 2025
Staff were very helpful, communicative and accommodating. Room is nice, clean and offers sublime views from the balcony. A great experience !
Response from Property: 非常感謝國外朋友的5分好評、我們真誠的希望每一位遠到的客人都能在鳳凰古城能享受到最完美的旅行體驗、感謝您的高度評價、歡迎下次有機會再來湘西做客、祝您及家人生活愉快、開心每一天!
M7238****
Zhen Shui River-View Double Bed Room
Stayed in Jul 2025
Family
10 review
9.7/10
Amazing
Posted on Aug 30, 2025
Upon entering the guesthouse, a subtle floral scent greeted me, immediately lifting my spirits. I absolutely adored the beautiful view from the balcony; it was so captivating that I wished I could sit there all day. While the room wasn't huge, it was perfectly adequate. The guesthouse hosts were incredibly warm and friendly. A special thank you to the lady owner for helping me arrange a taxi. Many thanks! My trip was truly enhanced by meeting all of you.
Original textTranslated by Google
Response from Property: Sincerely thank you for your support and trust in our store. It is our honor to receive you. Your satisfaction is our greatest wish. Welcome to visit us next time. I wish you good health and all the best!
Wuoowu
Daylight River-View Deluxe Large Standard Room
Stayed in Aug 2025
Family
38 review
10/10
Outstanding
Posted on Sep 26, 2025
Good and nice hotel. Clean and quiet. Music from bars stop at 11pm. Convenient.
Response from Property: 非常感謝國外朋友的5分好評、很高興能接待你們、您的滿意就是我們最大的追求、歡迎下次有時間再來湘西做客、祝身體健康、萬事如意!
Iván del Puerto
Family Friendly Room - River-View
Stayed in Jul 2025
Family
12 review
8.0/10
Very good
Posted on Aug 16, 2025
Need some restauration, but It isna good choice.
The location and the service is really the BEST of this hotel.
Response from Property: 非常感謝國外朋友對我們小店的點評、忠心的感謝您提出的建議、我們確實有很多地方需要改進、應該就在今年年底就會着手改進、我們會不段提高全方面的質量、力爭做的更好、讓每一位遠到的客人都能感受到最温馨的入住體驗、謝謝您的支持、歡迎下次有時間再來湘西做客、祝您及家人身體健康、開心每一天!
deardaniel
Longcui River-View Deluxe Suite
Stayed in Jul 2025
Family
9 review
10/10
Outstanding
Posted on Aug 18, 2025
Fenghuang Ancient City certainly lives up to its reputation! The guesthouse we stayed at this time was fantastic. Its location right by the boat tour departure point was perfect, and the balcony offered a beautiful view. The owner was incredibly hospitable too. We'll definitely book this guesthouse again if we return to Fenghuang Ancient City.
Original textTranslated by Google
Response from Property: Thank you very much for your 5-point praise. It is a great honor to receive you and we are very pleased to receive your affirmation. As a popular tourist attraction, Fenghuang Ancient Town naturally has its own unique charm. You are welcome to visit Xiangxi again when you have time next time. Qichi will always welcome you. Finally, I wish you and your family good health and happiness every day!
Anonymous User
Miye River-View Double Bed Room
Stayed in Sep 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Oct 30, 2025
Concierge, location and lots of walking. Love it.
Response from Property: 非常感謝國外朋友的5分好評、很高興能接待您、您的滿意就是我們最大的心願、歡迎下次光臨、祝身體健康、萬事如意!
Kay Boston
Xinmiao River-View Double Bed Room
Stayed in Jul 2025
Couple
7 review
9.0/10
Great
Posted on Aug 7, 2025
Good location. Easy access from road drop-off.
Room very small and unfortunately with the extreme heat could not use balcony or open door to make more room in bedroom.
Lovely having river view but it is noisy at night so need ear plugs to sleep but noise all stops at midnight.
Comfortable bed.
Response from Property: 非常感謝國外朋友對我們小店的好評、房間大小網站平台上都有標註、感謝你們的反饋、藉此機會向後來的廣大客人善意的提醒一下、如果想要更大更舒適的房間請勿必看清每個房型的説明、房間大小都有、都是一線江景房、衹是價格不一樣而已、小房間價格自然會便宜很多、白天熱這也沒辦法、全部民宿都一樣、晚上就很舒服了、謝謝你的點評、歡迎下次有時間再來湘西做客、最後祝身體健康、幸福快樂!
Guest User
Miye River-View Double Bed Room
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 12, 2025
The ancient town is huge and easy to get lost in, and it can be difficult to access the main road. However, this accommodation is conveniently located near the main road, making it easy to find. The room offers stunning panoramic views from the balcony, and the soundproofing is excellent — even when things are lively outside, you can’t hear a thing. The town has a noise curfew at 11:30 pm, so it’s peaceful at night. The owner is incredibly welcoming and helped me with navigation, booking a taxi, and arranging a stage show. She was so personable that I felt like I’d made a great friend. I would happily stay here again.
古镇很大,很容易迷路,而且去主干道比较麻烦。不过,这家住宿靠近主干道,很容易找到。房间有绝美的全景阳台景色,隔音效果特别好,即使外面很热闹,也听不到一点声音。古镇晚上 11:30 有噪音宵禁,所以夜里很安静。老板娘非常热情,还帮我导航、叫出租车、预订演出,非常贴心,让我感觉像交了一个好朋友。我一定会再来住
Response from Property: 非常感謝國外朋友的5分好評、能接待像您這麼暖心的客人真是我們小店最大的快樂、謝謝您的高度評價、棲遲江景民宿永遠歡迎您、祝你幸福美滿、快樂每一天!
💑 wenxinゝchengbao💏
Family Friendly Room - River-View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 15, 2025
The facilities feature a lovely retro-meets-modern Chinese decor. It was spotlessly clean and very comfortable. The environment is fantastic, boasting breathtaking, front-row river views. The owner is lovely, and the service was excellent. I highly recommend this wonderful guesthouse! It's conveniently located, and our entire family was extremely satisfied with our stay! Definitely five stars – I'll certainly recommend it to my family and friends for future visits.
Original textTranslated by Google
6/8
Response from Property: 非常感謝您及家人對我們小店的認可並給出的5分好評、很高興能接待你們一家人、歡迎下次光臨、祝你們全家身體健康、開心每一天!