Puyue Phoenix Hotel Reviews

Response from Property: Thank you for your positive feedback! Your satisfaction makes us feel that all our efforts and dedication are worth it. We hope that our enthusiastic service and comfortable room can leave a beautiful memory for your journey. Your heart pounding is just a fleeting moment of beauty, and companionship is the longest confession of love. Many times, love cannot be expressed in words, and a few simple positive comments from you are enough to comfort our hearts! Thank you for the positive review. Have a pleasant journey~

Response from Property: 【免費停車場】非常感謝您的高度評價與分享！相遇不是偶然，而是命運安排，能給您貼心的服務和美好的守候，星級的服務是我們與酒店共有的，堅持一客一換的布草也是我們的服務基礎，目的就是給您們温馨甜蜜的感覺，我們就是您旅途的小家，歡迎您再次回家喲！

Response from Property: At this moment, what warms my heart is the flower of time planted in the past life, the fleeting years in the dream, the fragrance of poetry written by the years, and such straightforward praise from the guest, I wish you more happiness!

Response from Property: Thank you for your praise. We are honored by your satisfaction. All the efforts and intentions are worth it. We hope that our warm service and comfortable rooms can leave a good memory for your trip. In many cases, the joy cannot be expressed in words, and a few simple positive comments from you are enough to comfort our efforts! Thank you for the positive comments, I wish you a pleasant journey, and welcome home again!

Response from Property: Dear guest, hello! Thank you for your review of the hotel! From your review, we are sorry to see that your stay did not meet your expectations. We are deeply sorry. Hygiene issues have always been the focus of our work, so we will clean the room first and then seal it for customers to use after the duty manager checks it. At the same time, guests can report related problems during their stay to the front desk in time. The hotel has someone on duty 24 hours a day, and we will help you solve the problem as soon as possible; for breakfast, we have a buffet, and there are also new dishes recently to meet your needs. All the staff of Purejoy Phoenix Hotel sincerely look forward to your visit again! I wish you a happy life!

Response from Property: Thank you for your review! We have many types of rooms. You can choose a room according to your preference next time you come! Although it is small, it is still dignified and exquisite, and it can always surprise you; although it is small, it is concentrated with classics. She looks forward to seeing you here again. Thank you for your choice. In addition, if you have any questions during your stay, you can contact us at any time. We will do our best to solve your problems and provide services. We sincerely look forward to your stay again and wish you a happy life!

Response from Property: You are a great guest. It is our honor to provide you with a comfortable living environment. Our service is still being upgraded! There is no best, only better. You get what you pay for. Our sincere service will give you a comfortable living environment. Welcome to visit us next time~

Response from Property: Thank you very much for your recognition of us. We advocate the concept of sincerity, enthusiasm, etiquette, and thoughtful hospitality, and our humanized facilities and equipment make customers feel comfortable and warm. Thank you again for your support and company along the way. Looking forward to meeting you next time~ We will have better surprises to welcome you! !

Response from Property: Thank you for your affirmation of our service, facilities and hygiene. However, our hotel is located in the scenic area, and it takes a few minutes to walk to the river. At the same time, the hotel has 40 guest rooms, restaurants, open-air lounges, exclusive VIP multi-function halls and parking lots. It inherits the humanistic charm of Fenghuang Ancient City for more than 300 years, and perfectly blends the new Chinese style and postmodern art aesthetics. Meeting is not accidental, but fate. We can give you caring service and beautiful waiting. Star-level service is shared by us and the hotel. Insisting on changing linens for each guest is also the basis of our service. The purpose is to give you a warm and sweet feeling. We are your home on the journey. Welcome home again!

Response from Property: [Buffet breakfast + rich variety] Thank you very much for your stay. Our hotel is an art hotel. In order to better meet the needs of the public, we will continue to improve and improve the corresponding room types and diversify the rooms so that guests who come and go can enjoy the journey. A different landscape, free and unrestrained, passionate.

Response from Property: Hello dear guests! First of all, thank you very much for choosing our hotel and taking the time to share your stay experience. We're sorry for your feedback. We have always been committed to providing every guest with a comfortable and warm experience. Obviously, in this service, we were not able to fully meet your expectations. Currently, we are launching winter promotional prices in order to continuously improve the satisfaction and cost-effectiveness of our guests. We'd love to know more specifically how you're feeling. Are there any services, facility conditions or price positioning that make you feel that you are not getting value for money? Your valuable opinions will be an important direction for our improvement. At the same time, we would also like to take this opportunity to introduce to you that Puyue Phoenix Hotel not only pays attention to the improvement of hardware facilities, but also constantly pursues excellence in service details and personalized experience. We provide a series of value-added services, such as special breakfasts and customized travel suggestions, to make your journey more comfortable and convenient. Thanks again for your feedback, it's vital to us. We look forward to welcoming you back again in the near future with better service and more reasonable price/performance ratio. I wish you a happy life and all the best!

Response from Property: Thank you for your good comments! Thank you for choosing to stay in our store and giving us the most sincere comments. Sometimes simple and plain words are the most real and touching. We are all moved. Thank you for having you, our store will be more wonderful because of you. I look forward to meeting you again, and wish you a happy life and smooth work!

Response from Property: We apologize again for the inconvenience. With your criticism and correction, our hotel can do better. Thank you very much for pointing out our shortcomings in a timely manner and prompting us to improve and perfect the stay experience. We always hope to leave a good memory for every guest staying in the hotel. If you encounter any dissatisfaction during your stay, you can contact our front desk as soon as possible. We will do our best to solve the problem for you on the spot and will not affect your warm and comfortable journey. Since the opening of the hotel, we have been adhering to the service concept of "customer first, service first" in operation and management. The sanitation of the guest rooms is also strictly operated in accordance with the service process specifications, ensuring one guest one change to ensure the quality of our service. It is with this attitude of continuous exploration and reflection, and treating every guest seriously and warmly, that we can grow and go further. The development of the hotel cannot be separated from everyone's company. I hope that everyone can continue to supervise and guide us on the road in the future. We will continue to improve our facilities and services, strengthen training in related aspects such as services, increase management efforts, and make persistent efforts to do better! Looking forward to your visit again. I wish you a happy life and all your wishes come true!

Response from Property: [High-speed WIFI + Business Travel Essential] Thank you for your good comments. Giving roses to others will leave a lingering fragrance on your hands. Your good comments are the greatest support and encouragement to us, and will also be the driving force for our continuous progress! Thank you for your stay, and I hope to have more opportunities to get along with you! Thank you very much again, and I wish you a happy life and all the best.