Le Riad Palais d'Hotes Suites & Spa Fes

Pro: the hotel staff is very friendly, like to thanks the kitchen staff to prepare our breakfast daily and dinner once. the central court of hotel is lovely. Location itself is not bad, except initially it's bit hard to locate it, and surrounding street is not clearly marked, but it's FES in general within old town setting, Con: the room is ok (we reserve a large one, with bedroom, living room and bathroom in its own quarter. Bed is bit hard to sleep, pillow is also very hard. End up didn't use pillow at all. The cleanliness of living room, couch and floor mat is questionable. In one night, we seen one roach crossing over. The bath room has large tub but no curtain, water spray can be everywhere. The worst thing is the toilet, u can literally smell the gas and need keep window open overnight, it's due to the old sewerage system in old town IMHO. Overall, the RIAD building itself is dated and crumble and need lots of maintenance for sure to claim its star rating. Lastly, watch out if u reserved in dollars or Euro, the hotel will charge you in dirham when checked in. Since dirham appreciated so much in past 1-2 months, u will be shocked the real price per day is 5-6% higher.

If you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome. The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.

Wonderful and authentic riad with truly exceptional service. Incredibly friendly, helpful staff who was always ready to assist. The whole place looks like it has come out of an Arabian fairy tale. It offers comfortable rooms and suites, some of which have a private balcony. A restaurant and Spa on site mean there’s no need to head out after a long day’s sightseeing.