Homelink Firenze - Charlotte

Homelink Firenze - Charlotte Reviews

Homelink Firenze - Charlotte

Via Guido Monaco, 19, Florence, Tuscany, 50144, ItalyView Hotel Details
Homelink Firenze - Charlotte
Homelink Firenze - CharlotteHomelink Firenze - CharlotteHomelink Firenze - Charlotte
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Guest Reviews of Homelink Firenze - Charlotte

6.1/10
41 review
Verified reviews
Location6.4
Amenities5.8
Service5.8
Cleanliness6.4
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All reviews(41)
Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(7)
Guest User
Deluxe Room
Stayed in May 2024
Couple
23 review
7.5/10
Posted on Jul 12, 2024
The room is large, and the ventilation system is good. The host is very helpful and will tell you how to access to the building step by step by phone call. You can also contact her via WhatsApp. Overall it's good with its location, as it's located in the city center with a walkable distance to restaurants and train station. However, if you afraid of hot, the room isn't suitable for you as they don't have AC. But two fans are in the room which is also ok for us as it's windy. It's a shared bathroom apartment, but overall the bathroom is clean because two rooms share one bathroom which is also okay. They will clean the bathroom every morning so overall it's not bad!
Guest User
Deluxe Room
Stayed in Sep 2025
Travelling with friends
4 review
7.5/10
Posted on Nov 1, 2025
Good environment!
Guest User
Deluxe Room
Stayed in Apr 2025
Travelling with friends
2 review
8.0/10
Very good
Posted on Jun 21, 2025
Very good hotel ~ Located near the main train station, but the check-in process is a bit troublesome...
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Guest User
Family Room
Stayed in Sep 2024
Family
8 review
5.0/10
Posted on Nov 28, 2024
This is not a hotel, but a hostel. The only plus is the location. The minuses: 1. The price is clearly too high 2. Terrible check-in while waiting. First you wait for the door to be opened for you. Then the torment with this smart lock. And they don't really explain anything. They don't care about you 3. The amenities are in the next room, and the door that closes constantly got stuck and there was a risk of not getting out of there. It seems like they still cleaned the bathroom. 4. They didn't take the trash out of the room at all. 5. There was no refrigerator or kettle in the room. It's better to choose a hotel further away, but with amenities and it will be cheaper. And it will be a hotel, not a hostel
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Guest User
Classic Room
Stayed in Jul 2024
Couple
3 review
3.0/10
Posted on Aug 20, 2024
The truth is that it has nothing to do with the photos that it shows and the facilities, at no time does it clarify that the bathroom is shared. They could put another system for when people want to enter the room! For the price it has, there are surely many more and better conditions.
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Kelsey Kala
Deluxe Room
Stayed in May 2024
Travelling with friends
5 review
6.0/10
Posted on Jun 11, 2024
The location is average, a little hard to find, and the landlord didn't respond very promptly
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Anonymous User
Deluxe Room
Stayed in Apr 2024
Business traveller
5 review
7.5/10
Posted on May 23, 2024
Merchants do not make changes based on the customer's actual situation, no matter how many days they say it, and there is a tendency to force consumption.
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Wudimomoxiansheng
Family Room
Stayed in Mar 2024
Travelling with friends
51 review
5.0/10
Posted on Apr 12, 2024
There is no private bathroom, it's a student dormitory, mine clearance.
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Ninoninuo
Deluxe Room
Stayed in Nov 2023
Solo traveller
33 review
10/10
Outstanding
Posted on Jan 9, 2024
Very satisfied with my stay for three consecutive days! The housekeeper is very enthusiastic! Will continue to come here
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M275827****
Deluxe Room
Stayed in Sep 2023
Couple
9 review
5.5/10
Posted on Nov 3, 2023
It was very difficult to get in, there was no front desk, and it was clearly written that the front desk could speak French, but she didn't speak it, and the toilet was shared and there was no way to wash hands in the room, which was very inconvenient, but fortunately the room was clean.
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Guest User
Stayed in Jan 2025
Other
10/10
Outstanding
Posted on Feb 25, 2025
Host was courteous and very hospitable. Place felt like home away from home. Pristine clean and exactly as described in photos. It was really Very spacious and lot of storage space available. I recommend this property to every traveller travelling to Florence.
Guest User
Stayed in Apr 2024
Travelling with friends
6.0/10
Posted on May 16, 2024
The room was nice but we found it confusing to get into the building with multiple keys and codes. Location was perfect for the train station but was far from everything else. Staff was very responsive and helpful. The room was nice but bathroom was okay.
Guest User
Stayed in Dec 2023
Other
2.0/10
Posted on Jan 9, 2024
he bad was very small for the two of us. The radiator was broken in the room and upon complaining it was told that it runs on automatically if the temperature drops drastically, however the radiator in the hallway was running. There was no proper room service also.
Guest User
Stayed in Jun 2023
Other
10/10
Outstanding
Posted on Jul 30, 2023
Great hotel! This hotel doesn’t have many reviews however we really enjoyed staying here. It’s a great location, ten minutes walk from the train station and just a short walk to the centre of Florence. It’s local, the room was quiet and really clean bedroom/ toilet. Easy check in too.
Guest User
Stayed in May 2023
Other
2.0/10
Posted on Jun 30, 2023
I stayed at Homelink- The key Florence just round the corner. I sent multiple emails that got unanswered. They charged me twice for the stay. I prepaid 2 days before my stay and then they took the money again this time out of my bank account just as we were arriving into the building. Notified them and she said it was down to lack of communication,she wasn’t aware that I had already paid. Her tone over msg was rude when dealing with it and sadly her English is very poor,so that didn’t make the process of being paid back easy. Awful mattress and shower,stains over walls. The building is pitch black when entering which isn’t ideal. Definitely wouldn’t stay again and I wouldn’t recommend it either.