Hotel Miceli - Civico 50

Beautiful little studio, perfectly clean and everything brand new. Made me enjoy my time in Florence even more. The security system available through email was super handy too.

It’s not a HOTEL but HOSTEL!!! There is no reception during the check in time 14:00, we arrived earlier around 13:45 and we have to wait almost an hour to get into room. There’s another guest having the same situation with us, we just wait at the gate and finally someone not from the “hotel” open the gate for us. We arrived 3rd floor of the hotel reception, the door kept close and no one answered. Finally we contacted via the WhatsApp number outside the door and told us our room number and password to get in. This is ridiculous as no hotel service and what we found is hostel but not a hotel. The room is simple and crude, not a hotel standard, and the WiFi is not working as we live in the last room (we requested no last room when booking, but they still arranged) Finally we moved out the night because the floor is shaking and we feel dizzy while staying, that’s horrible!!! We booked 3 nights and asked the hotel to refund for 2 nights as we moved out and not willing to stay with such low quality hostel. They refused and insisted they are in the standard!! My very big advice to you is don’t waste your money to stay in a hostel with low quality facilities and service!!!! Don’t live in as it’s not a hotel!!!! Don’t be cheated by the name MICRLI CIVICO 50 HOTEL!!! It’s hostel!!!!!!!!

- I booked the hotel and checked in quite suddenly, but the staff were very helpful. - The room size was spacious and appropriate. - The amenities were not complete; it would be better if there were a refrigerator or some basic kitchen equipment. - The elevator is quite small and can fit only one person with luggage at a time.