Grand Hotel Adriatico Reviews

Response from Property: Thank you for choosing to stay at the Grand Adriatco Hotel and for taking the time to share your feedback. We are pleased to hear that you were satisfied with the hotel's location, environment, air conditioning, cleanliness, and room size. We also appreciate your appreciation for the warm welcome from the front desk staff. We sincerely apologize for the missing price list for drinks in the refrigerator and your inability to determine whether drinks were complimentary or chargeable; this could indeed be inconvenient. We have forwarded this issue to the front desk and relevant departments and will strive to improve the transparency of pricing and room information so that you can have a clearer understanding on your next stay. Regarding the slightly outdated facilities and the breakfast experience, we will carefully consider your feedback and discuss improvement plans with the facilities and food and beverage teams to provide you with even better service in the near future. Sincerely, Assistant Manager Daniele Benelli If you plan to visit us again in the future, please let us know your preferred room type or dining requirements. We will do our best to make arrangements in advance to ensure your stay meets your expectations. Thank you again for your support and recommendation. We look forward to your next visit.

Response from Property: Hello, thank you for choosing to stay at the Grand Adriatco Hotel and for sharing such a positive review. We are delighted to know that you found the hotel even more modern than it appears in the photos, and that you were satisfied with the welcome drink upon arrival, the generous daily breakfast, the clean and tidy beds, and the excellent air conditioning system. Your positive feedback is a great encouragement to our team and will motivate us to continuously improve our service. We sincerely invite you to visit us again, and we will do our utmost to ensure you have the same pleasant experience, or even better. Have a safe journey and we look forward to seeing you again. Sincerely, Assistant Manager Daniele Benelli

Response from Property: 早上好，感謝您選擇在炎炎夏日入住阿德里亞蒂科大酒店，並與我們分享您的寶貴體驗。我們很高興聽到您對我們優越的地理位置、舒適的空調以及前台和餐廳周到的服務給予好評。鑒於周邊地區的多元化特點，我們深諳這座城市的活力，並始終將賓客的安全和舒適放在首位。如果您需要行程建議、交通訊息或附近餐廳推薦，請隨時聯繫我們；我們很樂意為您提供幫助。早餐我們提供方便麪和其他選擇，以及咖啡和茶，盡力滿足您的需求。如果您有其他用餐偏好，請告知我們，我們將盡力為您安排。再次感謝您選擇我們酒店並提供寶貴意見。我們期待您的再次光臨，併為您提供更優質的住宿體驗。此致，助理經理 Daniele Benelli

Response from Property: Dear Sir/Madam, Thank you for taking the time to leave us such a warm review. We are delighted to hear that you praised the hotel's location: just a few minutes' walk from the train station and approximately 200 meters from the Arro River, where you can stroll along the banks and enjoy stunning river views. The view of the dome from your sixth-floor room must have been unforgettable, and we are happy to provide you with a similar experience. We will pass on your praise to the front desk and room service staff, as we are all passionate about creating memorable experiences for our guests. If you ever visit this city again, please let us know your preferred room type or view, and we will do our best to accommodate your needs and recommend the best time to view it. If needed, we can also create walking routes and recommend nearby restaurants. We look forward to welcoming you back. Sincerely, Assistant Manager Daniele Benelli Thank you again for your support. We look forward to your next visit to the Grand Adriatic Hotel. Have a safe journey!

Response from Property: Thank you so much for your wonderful review! We are delighted to know you had a great time at the Grand Adriatco Hotel. The hotel's value for money, excellent service and facilities, convenient location (close to the train station), thoughtful details (such as welcome drinks and disposable slippers), and delicious breakfast all contributed to your decision to recommend this hotel: these are aspects we are committed to continuously improving. Your positive feedback will inspire our team to maintain and enhance these strengths. If you have any special preferences or needs for your next stay (such as wanting a room closer to the station, needing extra slippers, or wanting to try different dining options), please let us know at the front desk, and we will be happy to assist you. Thank you again for sharing your valuable feedback. We look forward to your next visit and wish you a safe journey. Sincerely, Assistant Manager Daniele Benelli

Response from Property: 早上好，非常感謝您的讚揚和好評。我們很高興我們的酒店、服務和員工符合您的期望。期待您的再次光臨。此致敬禮。Daniele Benelli Assistant Manager

Response from Property: Thank you for choosing to stay at the Grand Adriatco Hotel and for sharing your valuable feedback. We are delighted that you were satisfied with the hotel's location, comfortable rooms, delicious breakfast, and attentive service. We look forward to your next visit. If you have any special needs or suggestions for your next trip, please feel free to let us know—we will do our best to meet your requirements. Sincerely, Assistant Manager Daniele Benelli

Response from Property: Thank you for choosing Grand Hotel Adriatico again. We are delighted to hear that you returned after your trip to Tuscany and were satisfied with the easy access to attractions and the train station, as well as the abundant breakfast and the spacious and beautiful lobby. We have shared your positive feedback with the team. We look forward to your next visit. Please feel free to let us know if you have any needs, and we will be happy to assist you. Have a pleasant trip! Daniele Benelli, Assistant Manager

Response from Property: Thank you for taking the time to share your experience, and for choosing Grand Hotel Adriatico. We’re delighted to hear you enjoyed our location—so close to the historic centre and the train station—along with the quiet evenings and plenty of dining options within walking distance. It’s especially rewarding to know that our team conveyed the warmth and readiness to help you during your stay.Your kind words about our staff mean a lot to us and will be shared with the team. If there’s anything we can do to make your next visit even better—whether it’s a preferred floor, a specific room type, or personalized recommendations—please just let us know. We’d love to welcome you back for another comfortable stay. Sincerely Daniele Benelli Assistant Manager

Response from Property: Dear Guest, Thank you for your positive review of our hotel. We are delighted that you were satisfied with our hotel's convenient location near the train station and the security of the hotel. Our colleague Massimo at the front desk provided you with attentive service, ensuring a pleasant stay, and we thank you for communicating with him in Italian. We are pleased that you were satisfied with the quiet environment of your room and the quality of the breakfast. We are happy to help you have a memorable two days in Florence. Thank you again for choosing our hotel. We look forward to your next visit. Sincerely, Assistant Manager Daniele Benelli

Response from Property: Dear Rass77,Thank you for choosing Grand Hotel Adriatico and for sharing your kind feedback. We’re delighted you found your room spacious and spotless, and that the electric kettle added a convenient touch. It’s wonderful to hear our location helped you explore Florence on foot, with a nearby grocery, bakery, and pizza place adding to the ease of your stay.We’re glad you enjoyed the breakfast and that you could relax even during busier periods with tour groups. We strive to balance a lively atmosphere with comfort for all guests, and your comments help us keep improving.If your travels bring you back to Florence, please let us know any room preferences in advance—we’ll do our best to arrange a quieter option or a layout that suits you.We look forward to welcoming you back for another pleasant stay. Sincerely Daniele Benelli Assistant Manager

Response from Property: 尊敬的賓客，感謝您選擇入住阿德里亞蒂科大酒店，並分享您寶貴的反饋意見。我們很高興得知您對酒店的氛圍、靠近車站的便利位置、服務，甚至我們提供的免費果汁等貼心小細節都感到滿意。我們理解頻繁敲門可能會打擾到您。客房服務和前台工作人員將加強溝通和安排，儘量減少對您的干擾，同時確保房間保持清潔整齊。如果您對即將到來的入住有任何特殊要求，請提前告知我們，我們將盡力滿足您的需求。關於早餐，如果房價包含早餐，您通常可以在餐廳享用。如果您選擇在房間內用餐，則需付款服務費，具體金額將在現場告知。您的反饋對我們非常重要，我們將評估如何使相關訊息更加清晰透明，以避免日後產生誤解。再次感謝您的支持和寶貴建議。我們期待您的再次光臨，屆時我們將竭誠為您提供更加舒適愉悦的入住體驗，並滿足您的各種需求。此致，助理經理 Daniele Benelli

Response from Property: Thank you for your wonderful review and high rating of our hotel. We are delighted to know that you enjoyed our atmosphere, service, breakfast, and excellent location. We look forward to your next visit. Sincerely, Assistant Manager Daniele Benelli

Response from Property: Thank you for your feedback, Shum Hello. We’re delighted you enjoyed the location and our breakfast coffee. We’re sorry the bathrooms felt dated; we’ve shared your note with our maintenance team and will look into upgrades. We hope to welcome you again and show improvements while you enjoy the rest of your stay. Sincerely Daniele Benelli Assistant Manager