Hotel Orto De' Medici

Hotel Orto De' Medici Reviews

Hotel Orto De' Medici

Via S. Gallo, 30, Florence, Tuscany, 50129, ItalyView Hotel Details
Hotel Orto De' Medici
Hotel Orto De' MediciHotel Orto De' MediciHotel Orto De' Medici
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Guest Reviews of Hotel Orto De' Medici

9.7/10
Amazing
134 review
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.6
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All reviews(134)
Positive reviews(34)
Reviews with photos/video(13)
Great location(14)
Convenient location(12)
Awesome stay(10)
Awesome rooms(10)
Delicious breakfast(9)
Great service(9)
Garden view(5)
Easy to get around(5)
Guest User
Deluxe Triple Room with Garden View
Stayed in Sep 2025
Family
1 review
10/10
Outstanding
Posted on Oct 31, 2025
Hotel service was very good! The team working in the hotel is super friendly and very helpful! Breakfast was delicious!!
Response from Property: Dear Guest,Thank you so much for your lovely review!We’re delighted that you enjoyed our friendly team and the breakfast.It was a pleasure having you with us, and we hope to welcome you back soon.Best regards,Judith
Guest User
Classic Room
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 31, 2025
The hotel is in a great location and within walking distance of most attractions. The room was exceptionally clean, and the employees were very responsive. There are some great restaurants, like MIRO, just minutes away. I will definitely be back!
Kristy:D
Classic Room
Stayed in Dec 2024
Solo traveller
3 review
10/10
Outstanding
Posted on Jan 21, 2025
The breakfast is good.
M20963****
Superior Room With Balcony
Stayed in Aug 2025
Couple
15 review
10/10
Outstanding
Posted on Sep 30, 2025
The room was simply furnished, but very clean and tidy. Everything you need is provided, including toothbrushes and toothpaste. The hotel offers paid parking and valet parking, which is very convenient. Just follow the directions provided by the hotel to the ZTL. The dome you see from the balcony is probably the Medici Chapel (?), but I'm not sure. Overall, it's very good.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you very much for your review! We are delighted that you enjoyed our clean rooms and valet parking. The church you see from your balcony is the Duomo, Florence's main cathedral. We are glad that you enjoyed your stay and look forward to seeing you again! Sincerely, The entire staff at Hotel Orto de' Medici
_cm1382278****
Deluxe Room with Garden View
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 14, 2025
Exquisite hotel with good hygiene, convenient environment, nutritious breakfast; most importantly, the decoration is very stylish!
Original textTranslated by Google
Response from Property: Dear guest: Thank you very much for your positive review! We are glad that you enjoyed our hotel's clean and convenient environment, rich breakfast and stylish decoration. We look forward to seeing you again! Sincerely,
slamjd
Deluxe Room with Garden View
Stayed in Jul 2025
Family
26 review
10/10
Outstanding
Posted on Aug 31, 2025
This hotel has a sense of history and art. The breakfast is good and the service is friendly. It is right next to the subway station and not far from the train station. It is very convenient in all aspects.
Original textTranslated by Google
6/7
Response from Property: 親愛的Slamjd:非常感謝您的好評!很高興您喜歡我們酒店的歷史和藝術氛圍,以及我們的早餐和服務。酒店位置便利,靠近地鐵站和火車站,出行更加便捷。期待您的再次光臨!此致,Judith
Anonymous User
Deluxe Room with Garden View
Stayed in Jun 2025
Travelling with friends
4 review
9.5/10
Amazing
Posted on Aug 9, 2025
The garden view room is really nice, with a large space and a spacious bathroom. The standard room is really small and the layout is also strange. 🤔 In short, I recommend this garden view deluxe room when staying in Florence. The price/performance ratio is acceptable.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for sharing your stay with us. We are delighted that you enjoyed our Deluxe Garden View Room and its spacious bathroom. We will carefully consider your feedback on the room layout and comfort and continue to improve your stay. Thank you for your recommendation and appreciation. We look forward to welcoming you back to Florence for many more wonderful days together! Sincerely, Judith
M257049****
Deluxe Room with Garden View
Stayed in Jun 2025
Travelling with friends
23 review
8.0/10
Very Good
Posted on Jul 31, 2025
The location is close to the Cathedral of Santa Maria del Fiore. Important attractions are within a short walk. There's a light rail nearby, so you can buy a ticket and ride directly. Cleanliness: Questionable. There was a hair in the sink on the bed in our room. We contacted the front desk twice. Once, they said they would send someone to clean it, and a guy came up and picked it up. The second time, they changed the bedding at my request.
Original textTranslated by Google
Response from Property: Dear guest, Thank you very much for sharing your stay. We are pleased to know that you enjoyed our hotel's convenient location, close to the Cathedral of Santa Maria del Fiore and other major attractions, and with easy access to public transportation and light rail. We sincerely apologize for the room cleanliness issue you mentioned and thank you for your patience in communicating with the front desk. We will continue to strengthen cleaning and housekeeping inspections to ensure that every guest enjoys a clean and comfortable stay. We look forward to welcoming you again in the future and providing you with an even better experience. Sincerely, Judith
BobiBobi。
Deluxe Triple Room with Garden View
Stayed in Jun 2025
Travelling with friends
76 review
10/10
Outstanding
Posted on Jul 22, 2025
We arrived by train ~ It's a bit inconvenient to walk with luggage. Apart from this, everything else is good ~ The bathroom is separated into wet and dry areas. The room has a small balcony. The breakfast is good. The croissants are delicious. Free ice cream is provided in the lobby. The service attitude is also very good. It is also close to various attractions. All attractions can be visited on foot. Recommended
Original textTranslated by Google
6/9
Response from Property: Dear Bobby, Thank you very much for sharing your stay with us. We understand that walking from the train station to the hotel with your luggage was a little inconvenient. We recommend that you contact us in advance next time so we can arrange a transfer or take the convenient tram. We are glad that you enjoyed the balcony, the separate wet and dry bathrooms, and the delicious croissant breakfast. We also appreciate your appreciation for the complimentary ice cream and excellent service. Our hotel is conveniently located within easy walking distance of major attractions, and we hope this will make your trip more convenient and enjoyable. We look forward to seeing you again! Sincerely, Judith
WoshiLina
Deluxe Queen Room with Garden View
Stayed in Jun 2025
Family
6 review
10/10
Outstanding
Posted on Jul 29, 2025
I give a thumbs up to Ctrip's emergency service. Their responses were prompt and their issues were efficiently resolved. Thank you for your help, which resolved my urgent need. It's reassuring to choose Ctrip when traveling abroad. This hotel is only about 800 to 900 meters from the train station, offering a quiet escape from the city. It's within walking distance of the Museum of Fine Arts and the Duomo di Fiore. There are also many restaurants nearby, and the rooms are clean and spacious compared to other hotels. While the breakfast selections aren't extensive, every one is excellent. Also, please note that hotel reservations in Europe are based on the number of guests staying. Before booking a room, be sure to ask for the maximum number of guests for your room type, including children.
Original textTranslated by Google
Response from Property: Dear Lina Woshi, Thank you very much for your detailed review and for sharing your positive experience with Ctrip's emergency service. We are pleased to see that our hotel's excellent location, quiet environment, spacious and clean rooms, and proximity to restaurants made your trip more convenient. We also appreciate your compliment on the quality of our breakfast; while the variety was limited, each dish was carefully prepared. Your important reminder about booking European hotels based on the number of guests is also very valuable, and I am sure it will be helpful to other travelers as well. We look forward to welcoming you back to Florence and spending many more wonderful times with us! Sincerely, Judith
M453063****
Small Basic Double Room
Stayed in Apr 2025
Solo traveller
3 review
10/10
Outstanding
Posted on May 16, 2025
The room is very retro and comfortable with a good artistic atmosphere. It was a bit rainy and I didn't have breakfast outside. I regret it. I will stay here again next time. Very convenient location. I like it very much and recommend it.
Original textTranslated by Google
HUANQIU2016
Deluxe Room with Garden View
Stayed in Sep 2025
Couple
60 review
10/10
Outstanding
Posted on Oct 18, 2025
The location is excellent, within walking distance of all major attractions. The hotel is exquisite, offering a quiet retreat amidst the bustling city. The staff are friendly. I would definitely stay here again if I were to visit Florence again.
Original textTranslated by Google
Response from Property: 尊敬的客人:非常感謝您的好評。我們很高興您對我們酒店的優越位置、舒適氛圍和熱情友好的服務感到滿意。期待您下次光臨佛羅倫薩。此致,Judith
Deluxe Room with Garden View
Stayed in Sep 2025
Couple
4 review
10/10
Outstanding
Posted on Nov 1, 2025
Very satisfied! The room was spacious, and the bathroom was nice and clean. The breakfast restaurant was beautiful and bright, creating a pleasant atmosphere. The breakfast was delicious, with a good variety, and the service was excellent. The hotel is a maximum ten-minute walk from Florence Santa Maria Novella Train Station, offering a quiet environment amidst the bustling city. The famous Cathedral of Santa Maria del Fiore Opera Duomo is about a five-minute walk away, and the surrounding area is a vibrant shopping street. I highly recommend this hotel.
Original textTranslated by Google
Response from Property: 尊敬的客人非常感謝您精彩詳盡的評價!我們很高興您喜歡我們寬敞潔凈的客房、明亮的早餐室以及便利而寧靜的地理位置。您的推薦對我們意義非凡,我們真誠地希望您下次來佛羅倫薩時能再次入住。此致,Judith
vv0908
Classic Room
Stayed in Sep 2025
Other
11 review
10/10
Outstanding
Posted on Oct 29, 2025
A fantastic hotel, close to attractions, excellent service, highly recommended.
Original textTranslated by Google
Response from Property: 尊敬的客人:非常感謝您的精彩評價和推薦。我們很高興您對入住體驗、我們的服務以及便利的地理位置感到滿意。我們期待着您再次光臨佛羅倫薩。此致,敬禮!Judith
sally
Classic Triple Room
Stayed in Jul 2025
Family
18 review
10/10
Outstanding
Posted on Sep 25, 2025
The hotel is very good, with new room facilities, convenient transportation, good location, rich breakfast, and I was very satisfied with my two-night stay.
Original textTranslated by Google
Response from Property: 親愛的Sally:非常感謝您的好評!我們很高興您對房間、交通、位置和早餐感到滿意,並享受了兩晚的住宿。我們期待您的下次光臨,並將繼續為您提供舒適的住宿體驗。Judith