Residence Porta Al Prato

The hygiene was acceptable. It's a bit far from the station, so I wouldn't recommend it if you plan to walk. The hotel locks the main entrance at night and provides guests with a key for downstairs, which made me feel quite safe from strangers entering. Check-in was very friendly.

The room was spacious, clean, and tidy, with a large bathroom and a fully equipped kitchen. It also had a big balcony, and there's a laundromat right across from the hotel. It's about a 20-minute walk to the city center and the train station, which can be a bit sunny when it's hot. There's a supermarket along the way, and a vending machine for drinks downstairs.

The apartment was spacious with two bedrooms and well-equipped. However, toiletries and linens weren't replaced during our stay. The location is a bit out of the way, making it a long walk to the city center, and inconvenient for exploring on rainy days. Overall, it offers good value for money.

The hotel's decor is quite new and the front desk staff are friendly. However, the building itself is a bit old. The soundproofing in the street-facing rooms is poor; it's very noisy, and you can easily hear passing vehicles. There's no screen on the window, and there were several mosquitoes in the room. Furthermore, because my travel companion fell ill and needed surgery, I tried to cancel my reservation twice, five days before check-in, but the hotel refused both times. It felt a bit unaccommodating. In terms of location, while it's not too far from the train station, it's not convenient to walk there if you have luggage. Florence's public transport system is quite bad, often experiencing traffic jams and delays. Also, the hotel is much further from the tram stop than the bus stop, so the location is just mediocre. Regarding cleanliness, the room wasn't cleaned during my two-night stay, which was disappointing. I hope this helps others.

It's an apartment, presumably renovated, but you can still see traces of its old decor.

The kitchen is well-equipped, and even though it's an older house, the layout is quite practical!