There's a dedicated women's area, completely separate from the mixed-gender dorms, which feels very safe. There's also a small terrace where you might see cats from the neighborhood. The facilities are basic; the pots in the kitchen are old, and one of the shower racks is broken, but thankfully there are enough shower stalls. For food, they offer some bread, cookies, eggs, pasta, and tea, all free of charge. The location is excellent, close to both the train station and bus stops. Florence's main city isn't that big, so pretty much everything is within walking distance. There are tons of restaurants nearby, and even a Chinatown.
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