Kalypso Cretan Village Resort & Spa

Great experience. Kalypso is in a wonderful location. The hotel is well maintained. The room was spacious and clean. The meals are in a buffet with many choices. The pool is large with sea water. Staff very helpful. Will definitely go back next summer.

Stunning location but isolated. Plakias a €8 taxi ride[lovely village] Comfy beds but room/bathroom/balcony need updating/no kettle etc/ Minimal evening entertainment/no yoga or aquarobics. A/I bar closed at 10-30 charged after this even though the entertainment didn’t start til 10pm Private cove/beach needs attention/extre cost Food interesting at times! Not for people with reduced mobility Positives-All staff very friendly and helpful Rooms cleaned daily Pleasant outside dining area Lovely pool and bar area with plenty of sun beds Shout out to Nicholas the bartender who made lovely cocktails. We were a little disappointed with the star rating but made the most of out visit Thank goodness for Plakias

Absolutely beautiful trip! We went for a week 23rd Sept- 1st October and had the most amazing time. The scenery is beautiful, 3 pools as well as the stunning beach area. There is plenty of sun beds at all pools. The views are amazing. The staff are all so happy and lovely can not do enough for you. The rooms were spacious, I do agree with some of the reviews that the bathrooms could do with a slight update. The cleaners came everyday and cleaned our room and gave us fresh bedding, even noticed how we were changing the bedding for our comfort and started doing so, lovely little touches. The resort was lovely, the food was great quality. The resort is far from the airport but if you want a lovely relaxing break it’s a great spot!

We booked through loveholidays and the shuttle bus took us over 3 hours to get to Kalypso from the airport! We landed at 11pm or so and got to the hotel at 4am! We got a shuttle bus half way and a taxi for the rest, I would advise trying to get a private hire car for the transfer there and back. So the hotel! Beautiful location, stunning! They have 3 pools, 3 bars, a tennis court and snorkelling etc. The service: the staff are kind and attentive and they’re very friendly. However I’m surprised you have to request a cleaning service and they come at very odd times of the day so just be mindful of that. Elina on reception is a wonderful person, she’s very attentive and kind and helpful, the staff all around are very welcoming. The rooms: I read before coming that there’s no wifi in the rooms, so we bought unlimited data to watch movies at night in our room or while we get ready however there’s NO SIGNAL at all either. The views of the sea are gorgeous and the rooms are very pretty, they’re vintage looking, the AC is temperamental and you do not get tea and coffee, a kettle or an iron in your room, (you can get a kettle or iron on request but not for your whole stay) these basics you would expect from a 4 star hotel. The rooms could be cleaner however I’ll put this down to coastal erosion maybe? Cleanliness: there were blood stains on the curtains around the bed, men’s hairs behind the tap of the sink, when I asked them to clean my room I think they only made the bed as there was still one of my hairs in the bathtub, they don’t replace your old towels or clean the surfaces or floor from what I can tell, they also do not replace your toilet roll. I ended up just cleaning myself during the rest of my stay and making the bed etc. The location: although it’s scenic and beautiful, it is soooo far away from anything, there’s no food delivery ( I will get to that in more detail) there’s a mini market on site which is expensive and opens at very random times during the day and it is too far for buses and taxis to go so you can only really book excursions and activities with the hotel unless you choose to hire a car (the roads are very narrow and the driving is crazy, so for our own safety we chose not to). Also the service is really bad everywhere. The food: for an all inclusive I am very disappointed, no tea and coffee in the rooms and for breakfast, lunch and dinner there aren’t many options at all, it’s all the same all the time and this is why we were upset that we couldn’t even get a Deliveroo or anything. No halal options and the vegetarian options are not very nice at all unless you’re okay with eating salad for every single meal, they also do not label the veg options or what things are. We spoke to a lot of other guests who ate meat and they didn’t like the food at all either as it was always undercooked. There’s an area called Plakias 10 mins away which is €8 one way which has a lot of different restaurants, bars and taverns. They have

Accommodation dated but clean, wifi awful, no kettle or crockery. Food average and only access to restaurant down a very steep hill, no lifts and resort very hilly. Small overpriced shop, often closed but only place to get water outside of meal times. Staff lovely. Cab transfer a nightmare! Salon sent for 4 adults, 4 bags and 4 holdalls. Couldn’t fit in and refused to send another car and threatened to send ( pre-paid) cab away leaving us stranded. Had no choice but to cram in with two cases on seats for 2hour drive to airport or miss flight. Never again, I do not recommend.

This hotel does not one bit look like the picture. The amount of algae in the pool is disgraceful and they don’t clean it at all. The staff is the rudest staff I have ever encountered they were so unhelpful and we had a severe leak in our bathroom which they did not fit at all. Do not go here