Sorriso Thermae Resort & Spa

Just totally sublime . Relaxing , friendly , pristine . Just perfect in so many ways. I stay in hotels frequently .. work and pleasure and I’d have to say this was definitely a nice surprise. Better than 5 star Barbados . I was with my son and his young family . The staff are so genuinely lovely . Nothing fake or contrived . I would have to say this is the best break I’ve had in quite a few years and I take quite a few each year . Vincenza in reception and the staff at the bar by the pool are exceptional . I never , ever go back to the same place twice .. but I would come back here ..

This was our second time in Ischia and our first time staying in Sorriso Terme Resort and spa and it can simply be described as paradise. It was our second wedding anniversary and the staff were extremely friendly and very professional and attentive to our needs. Our room had a fantastic sea view and was immaculate, cleaned daily to a very high standard we had all of the amenities we required for our time at the resort. The are several pools to choose from located throughout the resort and we found ourselves rotating between these daily. We were served drinks poolside from the staff who were extremely polite and professional. The food, wow. The food we had was served from the Il Tufo restaurant which itself requires it's own review. The beef was cooked to absolute perfection, tender and melted in the mouth, swordfish pasta, incredible. The daily menu is displayed at the restaurant entrance and there are several options for each course, the portions are extremely generous and the staff ensured we did not go hungry during our stay. We were provided with evening entertainment poolside on a couple of evenings which really created a fantastic atmosphere and authentic experience. The resort itself is located on a major bus route (tickets available at reception) and this made travelling the island incredibly easy, Ischia Porto? No problem. Ischia Adventure Park? No problem. The beach? Definitely no problem there as a private shuttle is provided by the hotel. There were not too many other English people at the resort and the staff were fantastic communicating which helped as my Italian is awful. The staff were very funny and extremely professional and made us feel incredibly welcome. Some of the locals that we spoke with were in agreement that Sorriso Terme is possibly if not the best hotel and spa resort on the island and we would have to agree. This is possibly Ischia's best kept secret and well worth a visit. Amazing staff ✅ Amazing views ✅ Amazing food ✅ Amazing pool ✅ Amazing experience ✅

I spent 3 nights here with a large group of Italians. After reading some of the negative reviews, I was happy to discover I'd been allocated a room in the main hotel building. Plus points: the whole place is clean and well maintained, the lobby is beautiful and the pool area full of flowers and with stunning views of the sea. Our room (607) was clean and the housekeeping lady very friendly and competent. We'd booked a double with 2 single beds, but on arrival, found a double bed. However, the problem was solved within the next half hour. The beds are comfortable and towels are changed on a daily basis. We also had a little outdoor space to sit in as well as a hanging rack for wet swimsuits etc. The room itself didn't have a sea view, but just a few steps from our seating area was a large space where you could enjoy a beautiful view. The fridge was useful. Some people criticised the fact that there's a long walk down to the beach, but for those who don't want to do this, booking a free shuttle at reception is very easy. We walked down, but got a shuttle back up. We also enjoyed relaxing in the thermal pools, including the indoor one in the spa, with various massaging water jets. The latter is obviously quite old, but I've seen much worse! The pool bar was nice with friendly staff and prices are reasonable for a hotel. When we were there, there was live music in the evening, with a dance floor. Breakfast was typically Italian, with a lot of cakes, but there were also cereals and (somewhat limited) savoury options. If you're used to good Italian food (I live in Puglia!), the regular hotel meals might be a little disappointing. I would have liked more fresh vegetables and salads, for example. I didn't try the à la carte restaurant as our group had booked half board. A bus stop just outside the hotel made visiting the island very convenient. You can buy tickets for the bus, as well as some other places to visit: we went to the lovely Giardini Mortella, at Reception. All the staff were helpful and competent, and I spent a few very enjoyable and relaxing days on this beautiful island.