Holiday Inn Express Hotels in Fort Worth

It is a beautiful hotel, tastefully decorated and very clean. Walking distance to the shops and restaurants that Fort Worth stockyards has to offer. The pool is also well maintained and nice. For small dishes (breakfast/lunch/evening, various starbucks coffees (also in ice cream version) and other drinks you can go to the lobby. Be prepared that parking the car (valet parking) costs 20 dollars per night. But it is well organized with friendly staff.

Both nights i was there someone “mistook” my room or atleast thats what the front desk said when I called down saying someone keeps trying to open my door. I had ants in the bed DISGUSTING BUT THE BIG NO REFUND SIGN AT FRONT & the fact I booked it through work I didnt even bother complaining. The after hour lock on the back door never actually activated so anyone could walk in the building. Middle of summer & the pool was closed. Immediate area is a little industrial/sketchy but i didnt have any actual issues outside. I gave 2points because parking was ample & great also they pre cooled my room which was great for the 104 texas weather. I will not stay here again but for the price it did its job since i wasnt there except for maybe 8hrs in total.

We went on a family vacation here and the rooms were very nice as was the view from the atico restaurant. We had great treatment form Laquandera Brown the front desk supervisor and Amanda. We are Marriott members so they gave us a small bag with chips and water on check in. The only area for improvement is the fact that they charge you to park in an adjacent parking lot but much was withiin walking distance.

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

We arrived early and were very grateful that we were able to get a room a couple hours before checkin time. While I was checking in, there was an extremely unprofessional lady (I think she may have been the manager) on the phone speaking extremely loudly and ghetto (it’s the best way to describe her conversation). She was on the phone speaking about getting keys from another location because this location was had low quantity. She went on to say something about the payment and a check needing to clear. I attempted to block out the conversation while I was being checked in but she was sooooo loud. The young lady checked us in and I was actually surprised that we did not receive any type of welcome gift similar to what we receive for elite status. Not even water. We were in a corner room with an amazing view. The room was spacious; however, the bathroom was very tight. The toilet is literally in front of the door which made it tight getting in and out of the bathroom. The room was overall clean, except the floor doesn’t seem to be mopped often. I accidentally dropped some food and got a wet paper towel to wipe it up and it was filthy. The location is perfect with access to lots of high end restaurants. However, gluten free options are limited. I stayed at a different hotel about a block or so away earlier during the summer and it was an absolute struggle trying to find good gluten free options in this area. I doubt that we will return to this location, although I really wanted to like it.