I came to Foshan to buy furniture and was exhausted after a day of shopping. The five-star hotels near the restaurant were all quite old, and the reviews mentioned they were run down. The closest newly opened hotel was this four-star Ji Hotel. The service was pretty good; they upgraded my room since I arrived late. However, the bedding was very rough. I'm not sure if it was the detergent's pH or if it was inherently coarse, but it was uncomfortable to sleep on. Also, the breakfast selection was a bit limited!~
The next day, check-out service was still excellent, and they even gave me a small gift and bottled water. That would have been fine, but then they brought up the electric curtain that got stuck the night I checked in, telling me I just needed to say "Hello HUAZHU, close the curtains." First of all, what does saying "Hello HUAZHU" have to do with the touch screen by the bed not working? Secondly, when the curtain got stuck that night, I specifically called a staff member, and she tried saying it twice to no avail; it still wouldn't close. In the end, she had to manually force it shut. So, I don't understand why they brought this up the next day; it made me feel like an *****.
Then there's the request for a good review. The evening of check-out, they told me they had given me a complimentary room upgrade and asked me to send a screenshot of a good review. I told them I had been looking at furniture all day and hadn't had time, but I would review it that night. Then, that night, they asked again, "Is it ready yet?" First of all, my room upgrade wasn't free; I paid for it, so it wasn't completely complimentary, right!? Secondly, I never leave fake reviews; good is good. Fortunately, they didn't ask again, otherwise, this hotel, which had otherwise provided good service, would have received a one-star rating because of these two incidents!~
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