Vienna International Hotel (Foshan Flower World)

The service attitude is poor and the facilities are old. When cleaning, they only take out the garbage and the bed is not made. They look the same when they go out in the morning and come back the same way. They give all kinds of excuses when asking questions.

The environment and atmosphere of the hotel are worthy of the price, but I think the hygiene needs to be improved. It may be because the carpet in the room has not been cleaned for too long. As soon as I entered the door, I could smell a smell of water. Maybe I am not satisfied with the smell. Too sensitive. The hotel's breakfast buffet is great, with soup noodles, fried noodles, porridge, vegetables, fruits and other choices. The bed sheets and other sanitary products are very clean. It can be seen that they have been washed and there is no peculiar smell. But as soon as I entered the door, I saw a cockroach on the water table. Overall it's very good, the front desk staff are very friendly.

I hope all girls will pay attention to safety when going out alone. I went to Foshan on a business trip with two female colleagues and booked a total of three nights. Not to mention hygiene, even the rolling paper was not replaced with a new one in three days. The most important thing is that safety cannot be guaranteed. The most outrageous thing was that at 12 o'clock in the middle of the night, a strange man knocked on our door under the pretense of being drunk. He knocked three times and lasted for more than 20 minutes. The first and second time we simply thought we were walking into the wrong door, but we kindly reminded him that he was wrong. It wasn’t until the third time that the other man knocked on our door desperately even though he knew he had gone to the wrong door, and even tried to unlock our door. They didn't stop until we said they would call the police if they knocked again. Let's talk about the hotel's actions. When the knocking started for the third time, we called the front desk. Someone knocked on us and asked us to deal with it quickly. I don't know how many minutes passed before a man from the hotel came up to deal with it. I don't know if the man who knocked on the door at the back was still outside the room, but I could vaguely hear movement outside. We hid in the room all night and didn't dare to sleep. The hotel didn't give us an explanation after handling it, and it wasn't until I went to the front desk to report it the next day that they called us to explain. The explanation is that the man was drunk. I didn't book a room in the hotel. The whole one was speechless. First, the entire building of this hotel is very mixed. In addition to the hotel, there are other KTVs similar to other businesses. Therefore, people entering the elevator together are very confused. Second, the hotel clearly knows that in such a mixed environment, the hotel service staff obviously do not have enough safety awareness. Third, any man among us who knocks on the door will definitely not be so aggressive. Finally, as Foshan is a city with good culture and tourism, and Vienna Hotel is a good old hotel in Foshan, we hope to strengthen our service measures.

Poor service attitude. The front desk guy is very talkative...

二天的佛山旅行，清暉園，祖廟、嶺南天地、西樵山，都是非常值得去的短途旅行目的地。入住維也納酒店，給我温馨、乾淨、舒適及豐富的早餐美食，值得五星好評，推薦

和朋友一起出來玩，訂的這個房間，感覺房間很舒適，乾淨衛生，酒店的服務也很好，二樓是吃飯的地方，很方便，門口有地鐵站出去玩也比較便利

出差旅遊一直都是住維也納，這次過來佛山也是特意找維也納，這個店進門大堂第一感覺很舒服，前台小姐姐笑容很好，辦理入住態度很好，房間衞生也很乾凈，安靜！