Let's just say this is, without a doubt, the worst Holiday Inn Express I've ever stayed at.
Facilities: Everything is old and rundown. The walls are stained and clearly neglected. The front desk is located in a dark, narrow hallway, and the air smells stale and musty.
Hygienics: Just mediocre. The towels aren't ironed after washing; they're either hung up or stacked, all wrinkled. The toiletries included cheap, soft plastic combs, the kind I haven't seen in nearly a decade.
Service: Aside from having to ask a staff member to change my room because the first one was in terrible condition upon check-in, there was practically no service. The breakfast staff, however, were 'diligent.' In a relatively small dining area, there were five or six servers. I was traveling alone and got up to grab a coffee, and by the time I returned, all my cutlery and plates had been cleared. There were clearly other guests sitting near my spot, and they could see I had just started eating. Couldn't they have at least asked before clearing everything? Honestly, I'm speechless. This hotel has absolutely no redeeming qualities, except for its proximity to the subway station!
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