XANA Hotel Foshan Zumiao Lingnan Tiandi

XANA Hotel Foshan Zumiao Lingnan Tiandi Reviews

XANA Hotel Foshan Zumiao Lingnan Tiandi

No. 27 Tongji East Road, Chancheng District, Foshan, Guangdong, ChinaView hotel details
XANA Hotel Foshan Zumiao Lingnan Tiandi
XANA Hotel Foshan Zumiao Lingnan TiandiXANA Hotel Foshan Zumiao Lingnan TiandiXANA Hotel Foshan Zumiao Lingnan Tiandi
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Guest Reviews of XANA Hotel Foshan Zumiao Lingnan Tiandi

9.5/10
Outstanding
1083 reviews
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1083)
Positive reviews(1065)
Reviews with photos/video(101)
Friendly front desk staff(89)
Classy environment(81)
Easy to get around(75)
Convenient parking(55)
Perfect for business trips(28)
Located in the city centre(13)
Stayed multiple times(8)
Tasty coffee(5)
Negative reviews(18)
feimaoer
Xana Superior Twin Room
Stayed in Mar 2026
Family
26 reviews
10/10
Outstanding
Posted on Apr 25, 2026
A stylish hotel! I brought my daughter to Foshan and she was very happy with it. The ladies at the front desk were so kind and lovely, and very patient, even giving her a gift. It's a really great hotel. I'll definitely stay here again next time I'm in Foshan.
Original textTranslated by Google
Response from Property: 感謝您對希希的肯定與支持，希岸人熱愛生活，樂於用我們的服務熱情，驅除您旅途的勞累，您的肯定與認可是希希們最大的心願，在希岸，會為您帶來源源不斷的感動與驚喜！願希岸，一路與您同行
Guest User
Xana Deluxe King Room
Stayed in May 2026
Family
1 reviews
8.0/10
Very good
Posted on Jun 27, 2026
Aircond,Mattress,shower,reception counter all satisfied. Will visit again for next time if visit to FOSHAN again.
Response from Property: 感謝您對希希的肯定與支持，希岸人熱愛生活，樂於用我們的服務熱情，驅除您旅途的勞累，您的肯定與認可是希希們最大的心願，在希岸，會為您帶來源源不斷的感動與驚喜！願希岸，一路與您同行。
Guest User
Xana Superior King Room
Stayed in Apr 2026
Other
1 reviews
10/10
Outstanding
Posted on May 15, 2026
Pretty good, they even gave me breakfast coupons! Everything was great except for the fact that I overslept and missed breakfast.
Original textTranslated by Google
Response from Property: 感謝男神/女神的好評喲，小希家的小哥哥小姐姐們都是以服務至上為原則，在以後的日子中，小希會再接在勵，用貼心的服務及舒心的環境來回報客官兒您的支持與信任。歡迎您的下次入住喲。
Guest User
Xana Superior King Room
Stayed in Apr 2026
Other
18 reviews
9.0/10
Great
Posted on May 3, 2026
The chairs in the room were very dirty, and the breakfast selection was quite limited. Everything else was fine though, and the location was convenient.
Original textTranslated by Google
Response from Property: 尊敬的賓客，感謝您的入住和真實反饋。非常抱歉，房間椅子上的清潔問題以及早餐的種類少，沒能讓您滿意，這確實是我們工作的疏忽，已立刻安排客房和餐飲團隊整改。很高興酒店便利的交通能為您帶來一些方便。希望下次有機會為您提供更好的入住體驗，祝您一切順利。
Guest User
Xana Superior King Room
Stayed in Mar 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 30, 2026
The customer service was very polite. They offer breakfast and coffee, and the room was very clean with a great wet/dry separation in the bathroom.
Original textTranslated by Google
Response from Property: 感謝您對希希的肯定與支持，希岸人熱愛生活，樂於用我們的服務熱情，驅除您旅途的勞累，您的肯定與認可是希希們最大的心願，在希岸，會為您帶來源源不斷的感動與驚喜！願希岸，一路與您同行！
Chiputaobujiatang
Xana Superior Twin Room
Stayed in Mar 2026
Travelling with friends
11 reviews
10/10
Outstanding
Posted on Apr 30, 2026
This hotel was such a pleasant surprise! The atmosphere is incredibly comfortable, and all the staff were exceptionally warm and thoughtful. The room was spotless, the bed was super comfy and ensured a peaceful night's sleep, and the soundproofing was excellent, making it really quiet at night. The location is also convenient, making it easy to get around and find places to eat. Overall, the experience was fantastic—it was truly a relaxing and comfortable stay. I wholeheartedly recommend it and would definitely stay here again on my next visit.
Original textTranslated by Google
Response from Property: 感謝男神/女神的好評喲，小希家的小哥哥小姐姐們都是以服務至上為原則，在以後的日子中，小希會再接在勵，用貼心的服務及舒心的環境來回報客官兒您的支持與信任。歡迎您的下次入住喲，
Guest User
Xana Deluxe King Room
Stayed in Mar 2026
Business traveller
48 reviews
9.0/10
Great
Posted on May 6, 2026
Located in the city, that`s great and everything is easy to reach. We would consider booking again.
Response from Property: 感謝您對希希的肯定與支持，希岸人熱愛生活，樂於用我們的服務熱情，驅除您旅途的勞累，您的肯定與認可是希希們最大的心願，在希岸，會為您帶來源源不斷的感動與驚喜！願希岸，一路與您同行。
XubaoXY
Xana Superior King Room
Stayed in Oct 2025
Business traveller
22 reviews
10/10
Outstanding
Posted on Dec 1, 2025
Clean and hygienic, and the lady at the front desk, Coco, provided excellent service. Thumbs up!
Original textTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Happy time!
Xana Superior King Room
Stayed in Mar 2025
Family
6 reviews
9.0/10
Great
Posted on Apr 14, 2025
A very good and convenient location. Room is clean and tidy, service is up to my expectation. Fantastic view from hotel room.
Response from Property: 親愛的男神 女神，感謝您入住我們酒店，並提出寶貴意見與建議。您的意見我們將傳達給酒店相關部門，期待您下次入住時奉上更為愉悦的入住體驗。再次向您的惠顧與建議致謝!
StoneKoh
Xana Superior King Room
Stayed in Aug 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Sep 16, 2025
great place to stay. Clean and private
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Xana Superior King Room
Stayed in Sep 2024
Business traveller
14 reviews
10/10
Outstanding
Posted on Oct 28, 2024
Everything is great. Location is in the heart of city and easy to go anywhere.
Response from Property: 非常感謝您的5分點評，希岸酒店是錦江集團旗下的中端連鎖品牌，房間全智能化設計，您可以連接藍牙選擇播放您喜愛的音樂，窗簾以及燈光控制也是遵循了時尚的理念，我們旨在為您創造最為舒適的體驗環境。可以讓您在鬧市中體驗大自然的感覺。而且我們每個房問都配有五星宮廷零壓床墊，這是我們酒店舒適的靈魂。歡迎常來哦，祝您生活愉快！
Guest User
Xana Superior King Room
Stayed in Nov 2025
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Dec 29, 2025
Attention to detail will absolutely adore this hotel! From the USB charging ports by the bed and the non-slip mat in the bathroom to the vanity mirror, every detail reflects thoughtful touches. The housekeeping staff keeps the room impeccably organized daily and proactively replenishes drinking water and toiletries. The hotel's soundproofing is exceptional; you can't hear a thing in the hallway, making it perfect for business trips where you can rest and work without interruption! Please forgive my laziness, all reviews are copied and pasted! Because I've stayed at this hotel multiple times!
Original textTranslated by Google
Response from Property: Thank you for your kind review! The staff at Xiaoxi's are always committed to providing the best service. We will continue to strive for excellence, offering attentive service and a comfortable environment to repay your support and trust. We look forward to your next stay!
Guest User
Xana Superior Twin Room
Stayed in Oct 2025
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Nov 16, 2025
The room, though small, was tastefully decorated, clean, and odorless. The bed was just the right firmness, and I slept soundly until morning. For a business trip, the price-performance ratio was excellent, and I'd definitely choose this place again next time I'm in Foshan. Environment: The location is fantastic; it's right next to Lingnan Tiandi, super convenient for shopping, eating, and taking photos. Cleanliness: Very clean and tidy, and the bedding was very comfortable. Service: The receptionist was not only enthusiastic but also proactively offered me complimentary coffee, which was fragrant and just right to warm my stomach.
Original textTranslated by Google
Response from Property: Thank you for your kind review! The staff at Xiaoxi's are always committed to providing the best service. We will continue to strive for excellence, offering attentive service and a comfortable environment to repay your support and trust. We look forward to your next stay!
Guest User
Xana Superior King Room
Stayed in Mar 2026
Family
1 reviews
6.0/10
Posted on Apr 5, 2026
It was a little itchy under the covers, and I had some red spots on my legs in the middle of the night…
Original textTranslated by Google
Response from Property: Dear Guest, we are very sorry for the unpleasant experience. Regarding your complaint about the bedding causing itchy skin and red spots, we have immediately arranged for the relevant bedding to be washed and disinfected separately, and have notified the housekeeping department to thoroughly investigate the linen washing process. Please rest assured that this is far from our expected hygiene standard. If convenient, please contact us with your room number so that someone can apologize to you and follow up on your health. We apologize again for this unpleasant experience and wish you a speedy recovery.
Guest User
Xana Superior King Room
Stayed in Mar 2026
Solo traveller
1 reviews
8.0/10
Very good
Posted on Apr 7, 2026
There were no complaints, but: 1. The music that automatically plays when you enter the room is too loud and a bit annoying. I couldn't find how to turn it off! 2. I requested a non-smoking room, but I could still smell a bit of smoke when I entered. There was a sign that said no smoking, but there was an ashtray right next to the sign.
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for taking the time to provide feedback on your stay. We sincerely apologize for not providing you with a comfortable experience. Regarding the issue of the room's automatic music playing at excessive volume upon entry and the inability to quickly turn it off, this was due to insufficient detail in our equipment settings and instructions, which caused you inconvenience. We have immediately arranged for our technical department to adjust the volume and turn-off method, and have posted operation instructions in a prominent location to prevent similar situations from recurring. We take the issue of the presence of smoke in your non-smoking room and the presence of an ashtray very seriously. This reflects an oversight in our room cleaning and amenities, violating our service standards for non-smoking rooms, for which we sincerely apologize. Going forward, we will strengthen the cleaning and ventilation procedures for non-smoking rooms, strictly remove all ashtrays and other items, and increase patrols to ensure a smoke-free environment. We apologize again for the unpleasant experience. We have carefully recorded and are making comprehensive rectifications, and we look forward to providing you with a better and more comfortable stay in the future.