Chirnside Hall Hotel

What a find! We had an excellent time staying at the Chirnside Hall Hotel. The accomodation and rooms were all clean, very comfortable and well appointed. Richard made us feel very welcome; and behind the scenes in the kitchen the chef produced the best meals that we have had for some considerable time - all were absolutely gorgeous! Chirnside has a peaceful setting with spectacular views over the valley. We would have no hesitation in staying there again in the future.

We were very pleased with the level of service we received from the beginning to the end. Richard is to be commended for his pleasant and professional approach to his job. He greeted us in a friendly manner, took our cases up the room for us, explained the pre dinner drinks to us as well as the dinner. The pre dinner drinks and amuse bouch were excellent. The dinner was outstanding in quality as well as presentation. It was a four course meal ordered from a menu with several choices for each course. The wine menu had something for every taste and wallet. The room was large and comfortable and looked exactly like the pictures on their website, something that often doesn’t match. A most rememberable stay.

We had the most unusual stay where we met only one member of staff the whole time we were there.He was dressed in a t shirt and jeans.We were checked in having negotiated a dark corridor and he sat in an office with no lights on.He didn't offer to help us with our bags.Our room was fine.We came down for dinner where he gave us menus but no dialogue at all.Canapes arrived, one of which was a starter on the menu.We ordered wine which was left unopened and not poured.Fortunately it was a screw cap!We went through to the dining room and were the only diners.Seemingly all the other residents had gone elsewhere.We took our own drinks and after a while the member of staff brought the bottle.The starters were fine but the mains had issues like overcooked venison and soggy fries.Six tiny tomatoes is not a vegetable accompaniment.Breakfast was disappointing.Bacon overcooked and dry.Toast like cardboard.There was little conversation at check out as the bill was paid overnight apparently without the opportunity to check or challenge.It was correct but not what is expected at a Scottish 4* hotel.We feel obliged to let visitors know as we rely on reviews to choose where we stay.At no time did we get the opportunity to comment on what was served or how we were dealt with.

The hotel was exactly as pictured online, the rooms were very spacious and the breakfasts amazing. Could not fault the warm and friendly welcome received and the service provided - nothing was too much trouble. Beautiful views and peaceful surroundings - planning my next visit back already.

We have been coming back to Chirnside Hall Hotel for many many years. It is a great place to go out and visit the beautiful Scottish borders countryside, the coast and it's many castles and estates. Close to Edinburgh and Newcastle it is very easy to access from the European continent by air and over sea. And Chirnside offers great experiences for those who love fieldsports and dogs are very welcome.

Excellent - we will return. Very thoughtful hotel proposition with an outstanding team. Catering and service was first rate. Dog policy was perfectly sensible and other establishments in the Borders can learn from this! We look forward to returning next year.