Steigenberger Icon Frankfurter Hof

Steigenberger Icon Frankfurter Hof Reviews

Steigenberger Icon Frankfurter Hof

Am Kaiserplatz, Bethmannstraße 33, Frankfurt, 60311, GermanyView Hotel Details
Steigenberger Icon Frankfurter Hof
Steigenberger Icon Frankfurter HofSteigenberger Icon Frankfurter HofSteigenberger Icon Frankfurter Hof
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Steigenberger Icon Frankfurter Hof

9.1/10
Great
129 review
Verified reviews
Location9.5
Amenities8.8
Service8.8
Cleanliness9.3
Filter by:
Sort by:
All reviews(129)
Positive reviews(29)
Reviews with photos/video(4)
Awesome rooms(9)
Friendly host(7)
Delicious breakfast(6)
Clean and tidy(5)
Well designed(5)
Located in the city centre(5)
Guest User
Superior Room
Stayed in May 2025
Couple
1 review
8.0/10
Very Good
Posted on Jul 1, 2025
Very good experience but some old facilities are to renovate (ex. air conditioning)
Guest User
Deluxe Room Non Smoking
Stayed in Aug 2024
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 22, 2024
Excellent hotel in a great location. Service is top notch and the hotel is worth the extra spend, could not fault their service!
eddiehappy
Superior Room
Stayed in Jun 2024
Couple
40 review
7.5/10
Posted on Jul 20, 2024
A beautiful hotel from the outside. Service is so so. Once a prestigeous hotel but I am afraid it is getting old.
Cat Lover36
Superior Room
Stayed in Jun 2024
Solo traveller
2 review
8.5/10
Very Good
Posted on Aug 26, 2024
All previous requirements made before arrival were met. The old gentleman working at the bar seems to have issues with women being alone at the bar.
Guest User
Superior Single Room
Stayed in Nov 2024
Family
4 review
10/10
Outstanding
Posted on Dec 9, 2024
The most important thing to visit the hotel is easygoing.
Yusuke
Superior Single Room
Stayed in Feb 2024
Business traveller
1 review
10/10
Outstanding
Posted on Mar 11, 2024
The location of this hotel is excellent—it is just a few minutes' walk to the city center. I also love the room; it is clean and comfortable. I also love their breakfast.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed our hotel's central location, just a few minutes' walk from the city center. We're also pleased that you found your room to be clean and comfortable, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we look forward to welcoming you back on your next visit!Kind regards,Florian WoitheHotel Manager
Guest User
Deluxe Room Non Smoking
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 24, 2025
Perfect
Xiaoxiao
Superior Single Room
Stayed in Nov 2024
Business traveller
5 review
7.2/10
Posted on Jan 15, 2025
The hotel is old, but it has all the necessary facilities. The location is very good, in the city center. The hotel elevator is very interesting and very old-fashioned! The bed is a bit small, but it is clean The service is basically non-existent, and the cleaning is too aggressive. I was still in the room, and the waiter opened the door by himself, which was a bit speechless!
Original TextTranslated by Google
Guest User
Superior Single Room
Stayed in Mar 2025
Business traveller
20 review
10/10
Outstanding
Posted on Apr 11, 2025
This hotel is really great! The room is clean and comfortable, the bedding is soft, and the facilities are complete. The front desk service is warm and thoughtful, the location is also very convenient, and there are all kinds of food and shopping around. The breakfast is rich in variety and tastes great! Super cost-effective, highly recommended, I will come again next time!
Original TextTranslated by Google
Anonymous User
Superior Single Room
Stayed in Dec 2024
Solo traveller
8 review
10/10
Outstanding
Posted on Feb 8, 2025
Great location and pleasant service in the heart of Frankfurt. Would happily come again.
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Sep 2024
Solo traveller
4 review
9.5/10
Amazing
Posted on Nov 22, 2024
The hotel is in the old town, the location is very good, it is convenient to go everywhere. The room is also relatively large
Original TextTranslated by Google
Huangshigongyuanyeniu
Deluxe Room Non Smoking
Stayed in Sep 2024
Couple
68 review
10/10
Outstanding
Posted on Oct 11, 2024
Very beautiful old building, looks very stylish from the outside! The interior is also very stylish, with Persian carpets (tapestry) hanging on the corners of the stairs on each floor. The room facilities are complete and comfortable, and the breakfast is rich and delicious!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that you enjoyed the charm and elegance of our historic building, both inside and out. It’s great to know that the Persian wall tapestries added to the unique atmosphere of our hotel. We are also glad that you found the room amenities complete and comfortable, and that you enjoyed our rich and delicious breakfast.We look forward to welcoming you back for another memorable stay.Warm regards,Peter MikkelsenCluster General Manager Frankfurt am Main & Saarbrücken
Guest User
Deluxe Room Non Smoking
Stayed in Sep 2024
Couple
4 review
10/10
Outstanding
Posted on Oct 20, 2024
The hotel is in an excellent location, in the city center, close to attractions and the Rhine River. There is a shuttle bus to the outlet mall at the door, which is convenient for travel. The room is very large, clean and comfortable, and the service is thoughtful.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you very much for your positive feedback! We are delighted that our central location near attractions and the Rhine added to the enjoyment of your stay. It’s wonderful to hear that you appreciated the convenience of the shuttle bus service and found your room spacious, clean, and comfortable.Your kind words about our attentive service mean a lot to us, and we look forward to welcoming you back for another pleasant stay.Warm regards,Peter MikkelsenCluster General Manager Frankfurt am Main & Saarbrücken
Guest User
Superior Room
Stayed in Jan 2024
Solo traveller
13 review
10/10
Outstanding
Posted on Feb 16, 2024
This hotel is very good, with good service and rich breakfast. It is located in the center of Frankfurt and is a neighbor of Goethe's house. You must go and experience it. The surrounding environment is beautiful. You can take a walk along the Main River🌼🌹
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your lovely review! We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you appreciated our good service, rich breakfast, and our central location next to Goethe's house in Frankfurt. We agree, the surrounding environment is indeed beautiful, especially along the Main River. We hope you had a chance to explore and soak in the scenery.Looking forward to welcoming you back for another delightful experience!Best regards,Florian WoitheHotel Manager
Guest User
Superior Room
Stayed in Jul 2024
Family
15 review
10/10
Outstanding
Posted on Aug 14, 2024
Classic and elegant hotel, good service. We took a long-distance flight and had jet lag. We arrived at the hotel at around 10 am. The normal check-in time is 3 pm. I left my phone number at the front desk, went to eat something nearby, and then I received a call saying that there was a room. I was happy.
Original TextTranslated by Google