b'mine Frankfurt Airport, WorldHotels Crafted

This hotel is quite close to Airport Terminal 2. However, Terminal 2 is currently closed, and all flights are operating from Terminals 3 and 1. This means walking here isn't very convenient. A taxi from Terminal 1 or the train station will get you here in minutes, costing around 6-7 euros. I did an online check-in beforehand, which made the on-site process very smooth. The room is small but clean, and perfectly adequate for a short layover.

Due to my departure on the day of checkout prior to the start time of breakfast, I requested a breakfast box via email in advance and received a confirmation reply. However, it was not prepared. I had already paid for the breakfast as well. Because the staff fail to communicate handovers properly, I had to explain the situation repeatedly. Furthermore, another staff member even claimed that my room rate, which was already prepaid at the time of booking, had not been paid yet. There are far too many oversights in reservation management and the handling of advance emails. Although another front desk staff member told me this issue would be reported to the manager, I wonder if the manager is even aware of it.