Franklin County Hotels with Swimming Pools

When we arrived at the hotel the staff member informed me that the payment card that I had used to reserve the room was not a permissible card for payment and that I would need an additional card. I inquired about using cash and was told that I could pay with cash when we left but that they needed to put a card on file and hold the entire amount on that card until we checked out. HASSLES. Went to the room and the room had an horrific odor in the room, and the refrigerator had an even worse odor in it. Kids running around upstairs bouncing on the floors. The walls are literally paper thin and this facility is old and really run down. It needs a major overhaul or torn down and rebuilt.

Hampton Inn Columbus-West hotel is located at Exit 91B off I-70 West, just nine miles from downtown Columbus and Nationwide Arena. We are 8 miles from Ohio State University and the Schottenstein Center. Attractions within 15 miles are Tuttle Crossing Mall, The Columbus Zoo, Zoombezi Bay waterpark, Center of Science and Industry (COSI) and Muirfield Country Club. Within 1 mile of our Hampton Inn Columbus, Ohio hotel, you can dine at Applebee's, Outback Steakhouse, BW3, Bob Evans, The Olive Garden, Cracker Barrel, Texas Roadhouse, and several other restaurants.Hampton Inn Columbus, Ohio features 75 hotel rooms, elevator, indoor hotel pool, and a business center with WiFi. All hotel rooms have hair dryers, irons, refrigerators and microwaves. Amenities you will find at our Hampton Inn Columbus, Ohio hotel include Hampton’s free hot breakfast , a 37-inch HDTV, and free WiFi. An executive Board Room is available for meetings of 10 people or less for a nominal fee.

I stayed at Holiday Inn for one night on June 27th and they made a hold on my credit card. However, the hold was never released and they actually charged my card. I have lost count how many times I have called the hotel to get it solved and get my money back for something they should not have charged me. Some of the times the front desk person was really rude and in several occasions they said that they would verify and call me back, which never happened. In the moments that I could talk to the manager (which was not easy since she is usually not there) she was actually nicer but did not solve the problem either. They keep saying that the amount is going to be refunded to my credit card, but I never got the refund. It has been more than a month since I stayed at Holiday Inn Columbus Downtown and I am still trying to get this refund. In summary, only stay at this hotel if you are willing to loose your deposit and spend time and patience trying to get it back without knowing when. So if you stay there, good luck.

I think it's okay.

Hilton service - early check in request granted. Hilton quality - large lobby with evening bar and casual seating areas. Rooms large and very clean. Good bedding and sun block shades. No road noise at all!!

I was very pleased with the facilities. The room was very clean and spacious. All needed amenities were present. I was welcomed at check-in and felt the breakfast buffet was great. The meeting space provided was ample for the needs of the organization I traveled with.

This weekend should have been a memorable celebration for my girlfriend, Terris, marking her 50th birthday in Columbus, Ohio. Instead, our stay at the Hampton Inn on 4017 Jackpot Road, Grove City, was overshadowed by an incident that compels us to call for immediate action and introspection from the hotel management. Upon returning to the hotel around 1 AM, ahead of our group, we were confronted with a situation that was both unexpected and unwarranted. The front desk attendant, LeAnne, informed us of the hotel's check-in policy, which necessitated Terris's son's presence. We acknowledged the policy and explained that her son was indeed on his way to the hotel to comply with this requirement. However, LeAnne refused to believe us, treating us as if we were deceitful and had just arrived without any intention of adhering to the policy. Despite our efforts to accommodate her concerns and find a resolution, LeAnne's demeanor remained confrontational and dismissive. Terris, seeking to de-escalate the situation, proposed a simple solution: transferring the booking from her son's name to hers. Yet, instead of engaging with this proposal, LeAnne escalated the situation by calling the police—a reaction that was both disproportionate and deeply troubling. The involvement of the police only compounded the distress of the situation, with LeAnne making baseless accusations against Terris. This experience highlights a significant failure in customer service, raising concerns about the consistency and application of hotel policies, as well as the professional conduct of its staff. We share this account not in search of retribution but to advocate for meaningful change and accountability. The incident at the Hampton Inn in Grove City is a stark reminder of the need for clear, fair policies and the importance of treating all guests with respect and dignity. It is unacceptable for guests to be met with suspicion and hostility, particularly when they are actively trying to comply with hotel requirements. Our call to action is for the Hampton Inn and its leadership to address this incident head-on, to reevaluate their training programs, and to ensure their staff is equipped to handle situations with professionalism and empathy. Everyone deserves to be treated with respect, without having to prove their honesty or intentions. We urge our community and allies to join us in seeking not just justice for Terris but also systemic improvements that foster a welcoming and discrimination-free environment for all guests. #JusticeForTerris #RespectInHospitality #EndRacialBias

The breakfast is pretty good, although it is simple, there is no problem with eating. There are milk and cereals and various beverages. The steak is delicious. There is parking lot. The location is about 10 minutes drive from the airport. The hotel introduction is the same as the actual one. The front desk is very welcoming. There are McDonald's and Burger King in the surrounding area. There are also fast foods such as bigboys that are not available in the country. There are mainly large supermarkets. There is No. 25 bus next to the hotel. Very close.

We live locally, but had a super early flight so we decided to stay the night so we could sleep in a little. The hotel was really busy as there was a soccer tournament in town and some flight cancellations. The rooms was adequately sized and fairly clean. The bed was comfortable but I didn’t love the pillows. We had a few drinks and some food at the bar area. Drink prices were high, but the bartender made the drinks nice and strong. Though the hotel was busy, I didn’t hear a lot of noise in the hallway or coming from other people’s rooms, so that’s always a plus! I would recommend this hotel to any needing to be close to CMH for the night.

In the fifteen+ years of traveling for work, this was one of my very top hotel experiences! The hotel itself is great, and then add to it the outstanding customer service from every single staff member. My king room on the 6th floor was clean, large and comfortable. The only thing missing would have been a microwave in room as I typically have most meals in my room for health, time and financial reasons. However, they had two microwaves that were accessible downstairs in the lobby. I woke up in the mornings without back pain, which always tells me the quality of the bed. The bathroom was large, clean and had a great shower (no tub) with a rain head as well as a handheld sprayer. I didn't use the coffee maker other than to heat water through it to make my own coffee. Here, a Keurig would have come in handy, but I checked in advance, so I brought my own. Noise. What noise? None!! It was incredibly quiet and made for a great night's sleep - that is once I could turn off the Showtime and Netflix that was offered on the TV. The 6th and 7th concierge floor came with a lounge that's on the first (lobby) level. They had real eggs (!) and real bacon (!!) in the mornings along with other options, evening Hors D'oeuvres that were ok, and they said desserts later at night but I never checked those out. The lounge was closed on the weekends, but they gave a coupon for the breakfast buffet at the restaurant. It's all these things that make for such a great stay! Even the elevators were fast and had clean carpet. The gym looked good but I never had time to try it. My meeting room: we had about 50 people. Banquet staff was wonderful and made everything easy. On the first day they were helping me set up my microphone and projector, and checked in on subsequent days to make sure all was going well. There were large groups next to us and though we could hear them a bit, it wasn't too disruptive and we felt well taken care of throughout the seminar. The room was large, clean and temperature was good. Best for last: I realized on day #3 and #4 that I wasn't congested at all. Typically, by then I have a bit of ”hotel congestion/allergies” from cleaning products, hotel air, etc., but I had absolutely no reaction to this hotel! So, whatever products they are using for cleaning and laundry are clean and also, fragrance free. No weird or strong smells. The staff!! From start to finish, they were exceptional! Big thank you to Joey and Tim who both went out of their way to accommodate. The others, though I don't have names, were also amazing. Thanks so much!