435-437 Nepean Hwy, Frankston, Victoria, 3199, Australia
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9.0/10
Ruhaya Ibrahim
10/10
Anonymous User
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10/10
Jw30
10/10
Jw30
10/10
Icyflyingskier
10/10
Jw30
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10/10
Icyflyingskier
10/10
Icyflyingskier
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9.0/10
Ruhaya Ibrahim
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1 night
Guest Reviews of Quest Frankston on the Bay
8.3/10
Very Good
103 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.2
Service8.2
Cleanliness8.4
Ruhaya Ibrahim
Executive Studio
Stayed in Jan 2025
Family
8 review
9.0/10
Great
Posted on Feb 9, 2025
Attended the waterfront festival fireworks. Love the location and halal kebabs in the area . For hotel room love the little kitchenette , there’s smart tv but no internet to watch programmes . There’s only one tv channel. Sadly The shower head is broken the housekeeper should have known it and inform the maintenance to fix it before rent it out . Overall great hotel with great security for both front entrance and locked underground carpark.
Response from Property: Dear Ruhaya, Thank you for choosing to stay at Quest Frankston on the Bay and for sharing your feedback. We are glad to hear that you enjoyed our location, the waterfront festival fireworks, and the halal kebabs nearby. It’s also great to know that you appreciated the kitchenette in your room and the security of our front entrance and underground carpark. We apologize for the issues you encountered with the TV and shower head. We understand the importance of these amenities, and I will ensure our team addresses the shower head issue promptly and checks the TV setup. The housekeeper will be reminded to inform maintenance if anything needs attention before the room is rented out. Thank you for your valuable feedback, and we hope to welcome you again in the future for an even better experience. Kind regards, Krupa General ManagerQuest Frankston on the Bay
Anonymous User
Studio
Stayed in Nov 2022
Family
7 review
10/10
Outstanding
Posted on Dec 29, 2022
Not a bad place place to stay. Near the beach, shopping centre, restaurants and amenities. The hotel is opposite the beach. The room is spacious and clean. We enjoyed our stay and will come back again.
Response from Property: Dear Anonymous,Thank you for providing feedback about your stay at Quest Frankston on the Bay. I’m thrilled that you enjoyed the experience and that our location and rooms were everything you needed. I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,Melissa DunmallProperty Manager
Icyflyingskier
Executive Studio
Stayed in Feb 2024
Family
19 review
10/10
Outstanding
Posted on May 16, 2024
It is very convenient to travel. The train station, bus station and supermarket are just a few minutes away. The beach is a few minutes away. The service is superb. There is a kitchen and laundry room. Free laundry and drying. It is a must-choose every time. It would be even more perfect if the air conditioning in the gym could be repaired.
Original TextTranslated by Google
Response from Property: Dear Icyflyingskier, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed most of your visit. I will be sure to pass on your comments and feedback onto the owners corporation manager about the gym air-conditioning. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager
Jw30
Studio
Stayed in Aug 2023
Travel with friends
5 review
10/10
Outstanding
Posted on Nov 15, 2023
The balcony has a beautiful view and the room is spacious and bright. The location is convenient, you can walk directly to the train station and the seaside. However, the soundproofing is not very good and you can hear sounds from the corridor outside the room at night.
Original TextTranslated by Google
Response from Property: Dear Jw30, Thank you for taking the time to review your most recent stay with us, at Quest Frankston on the Bay. I'm glad to hear that you enjoyed your visit. I will be sure to pass on your comments and wonderful feedback onto the team. We look forward to welcoming you to Quest Apartment Hotels soon. Kind Regards, Melissa Dunmall Property Manager