Travelers Reviews of Franschhoek Hotels

Protea Hotel Franschhoek
8.9/558 Reviews
upon arriving at the hotel the staff was super friendly. so helpful and polite and willing to help. the location of the hotel is a great and beautiful Franschoek. the room was okay it felt more like a Airbnb than that hotel. it was not what we expected and not for the price we paid. the room felt a little bit updated and they were some essential items missing. there was also no milk for your coffee and no coffee at all. if you want to order something you had to add an additional hundred rounds to get it delivered to your door. some of the things and the room let it felt outdated. the view of the parking lot is also not what was expected. the beautiful views were across the road in the hotel. The pictures was a bit misleading and disappointing when arriving to the room.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.