Name: Extended Stay America Suites - Fresno - North
Address: 7135 N Fresno St, Fresno, California, 93720, 7135 N Fresno St, Overseas, United States
Rating: 3.4

Extended Stay America Suites - Fresno - North

Extended Stay America Suites - Fresno - North Reviews

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Positive reviews

Therr was alot of nice perks such as soft beds.  Nice pillows and blankets also the full kitchen was huge and the hotel in provided pots pans dishhes

24 hour reception

Wi-Fi

Breakfast

Pets allowed

Non-smoking room

All Languages

English

All Room Types

Queen Studio-Non-Smoking

I stayed 47 days at this facility recently checking out last week.  Context:  I have stayed at a wide range of hotels from Motel 6 to the Ritz Carlton for business and vacation.  This hotel is as the name states.  It is for extended stays.  Most of the clients I saw were contstruction contractors, truckers, and other types of businesses on the road. There are also long term tenants who seem to be using this as an apartment stay.    Pros:   -Value:  For the price, the value was unbeatable.  Hot shower with good pressure.  The bed was nice.  I got clean sheets once a week.  I had a full sized refrigerator, stove, and microwave.  There was no garbage disposal and no dishwasher,  but for the price I can understand.    Service:  The front desk was professional and friendly.  Keep in mind the pricing.  One doesn't expect the Ritz concierge service.  Instead it was more like a friendly neighbor helping you out.  I met a variety of different front desk staff at different times of the day on weekdays and weekends, and all were professional and courteous with me.  The front desk does close at 10pm, but there is an outside phone that you can use.  I had to use it at 1:00 AM because when I came back from work my hotel key no longer worked.  It changes once a week, and that was the day I had to work late.  However, I went to outside phone by the front office and called.  The overnight attendant answered the phone and swiped me a couple of keys and was very friendly about it.    Security:  It was very well lit throughout the parking lot and the hallways.  I felt safe overall.  I do not think they have any security patrol, but it is so well lit as well as being in part of the town with low crime.    -Physical plant:  The rooms have linoleum floors.  There is no carpet.  The rooms are mildly dated, but again, I felt it was fine for the value.  I was very comfortable with the furnishings of the room.  The TV is a flat screen TV with the usual cable TV assortment and showmax and showmax 2.    -Laundry:  There are washers and dryers on site.  The front desk provides change and detergent for a fee.    -Convenience:  It is nearby Costco by car.  A Shop 'n Go convenience store is down at the corner.  It is right next to the highway.    -Amenities:  Wifi is free and strong.  I also contacted the tech support, and the call center person was able to hook up my laptop, iPhones, and iPad to the free wifi for 3 weeks until the end of the month rather than having me renew the wifi connection every 24 hours.  That was convenient.  Good air conditioning was available, and I used it.  They provided me plenty of soap, shampoo, towels, and toilet paper.    The kitchenette does not come supplied with pots, pans, etc.  You order the setup that you need from the front desk and then pick up your package.  This was fine for the value.    I had two desks where I could do my work, and that was really nice for catching up on laptop work on my days away from work.    They also gave me a t

Good alternative if you are looking for a budget friendly hotel in a nice side of town. Other hotels around the are is at least $100 more than this hotel. Practicing social distancing which is great during this time.

I came here on a 13 week assignment, before getting here I called to make sure that my reservation was complete  and to make sure that I could pay monthly as I will be here for the next 3 months. I spoke with Cody who happens to be THE WORST hotel manager I have ever met.Who stated that I would need to pay up 2 weeks ahead and then I would be able to pay the monthly.  Ever think about getting rid of him? I have talk to him almost weekly and Ive been here 4 weeks, because they have over drafted my account on numerous charges that have come up to well over $800 alone because they find it funny, I guess, to continue to try to draft my account for what ever amount they want. They have made my account so over drawn that I can't even afford to pay for my regular bills that come out automatically. I am in debt, where as when I came here I wasn't  Speaking with this Cody guy is a complete waste of time. He as left me on hold, he never returns my call, he has had held my packages that have come in the mail until they can deduct money from my account. The front desk people are rude, they never state their names and when you ask you, ”My name is J”. Really? Ive worked in customer service before and the first thing you know is to let the customer know who they are talking too. Oh wait this isn't a 5 star facility. I have asked that they clean the air vent in the bathroom because it looks like they haven't cleaned it since the 80's. They still haven't cleaned it. So their salute to cleanliness and protocol for covid measures is non existent. I have pictures and screen shots of my account to back up everything that I have stated. I have contacted corporate about my issues seeing as how talking to Cody is like talking to a Attention Deficit Adult. Yea I said it and I mean it. If corp doesn't take these concerns to heart and find out a way to get me my money back and stop dipping into my account when ever they want I will MOST certainly obtain an attorney. We  travel nurses are here for a safe, clean, customer friendly place to stay and to get treated like this is deplorable.

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13.8km from Fresno Yosemite International Airport

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Discover 51 reviews of Extended Stay America Suites - Fresno - North, rated 3.4 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Extended Stay America Suites - Fresno - North Reviews: 51 Verified Reviews Latest 2024 | Trip.com

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Extended Stay America Suites - Fresno - North Reviews

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