HANZ OUTDOOR RESORT (formerly GLAMPING VILLA HANZ KAWAGUCHIKO） Reviews

Our trip to Lake Kawaguchiko with Mount Fuji was a fresh and exciting experience! We got to see Mount Fuji and also enjoy a campfire and camping. It's perfect for families, couples too, and the atmosphere was absolutely amazing! 👍🏻👍🏻👍🏻 The location isn't super close to Kawaguchiko Station; it's about an 11-minute taxi ride, so it's more suitable for those with their own car. Along the way, you'll see a pretty big daily necessities shopping area worth exploring. At the hotel's entrance, there's a burger joint, a pizza place, and a steak restaurant, all of which are quite good. The hotel has its own shuttle bus 🚌. To get picked up from Kawaguchiko Station to the campsite, you need a Japanese phone number to call and book in advance. There's no shuttle service on weekends. For the return trip to Kawaguchiko, you can book with the front desk beforehand, and they'll drop off both people! We didn't know this and only found out by chance when we met other guests taking the shuttle! An 11-minute ride saved us over a hundred yen in taxi fares, sniff sniff~ PAO is the tent area ⛺, and Villa is the small villa area 🏡. For first-timers, I'd recommend the small villas. The tools and facilities explanations there are more comprehensive and complete, plus they have a private hot tub! For those in the tent area, the restrooms are outside the tent, which is a bit inconvenient. Both areas can use the large public bath in the lobby, which is separated by gender. The email mentioned that outside food is not allowed, and breakfast and dinner require ordering the hotel's set meals to cook yourself. However, the room comes with a bundle of firewood and a portable stove. In the PAO area, you can experience chopping wood, and we were given a glass bottle to remind us to try fetching water from Mount Fuji. There's also an 'Easter egg hunt' activity where you can exchange a certain number of finds for small gifts. This camping spot encourages building a fire for warmth 🔥, but remember to operate it correctly and safely in designated areas. On a clear night, sitting outdoors by the fire with a blanket, gazing at the stars, creates an incredibly atmospheric experience 🌌. Even though it was my first time and I didn't do extensive research, I already think it's unbeatable. Coming here as a family was much more interesting and fun than just seeing the lake, cherry blossoms, and shopping in Kawaguchiko. We had a blast! 🥰🥰🥰

We were so impressed when we checked in around 6pm—Mt. Fuji was perfectly clear! The reception staff were very thoughtful, explaining the onsen, activities, and double-checking our booking. They even guided us to the camping site and let us fill bottles with Mt. Fuji’s pure mineral water—so welcoming. Breakfast and BBQ dinner were excellent, with fresh ingredients and tasty meat. The staff were very helpful during the night-time BBQ—amazing service! The private toilet, shower, and onsen were very clean. Convenient location near a supermarket, and we even saw Mt. Fuji again when checking out. We’ll definitely come back!

Nice glamping experience. Staff very helpful especially Emi. Site activities were interesting. Nice to wake up to see Mt Fuji.

Pros: Close to nature with beautiful scenery. They focus on the experience, and both breakfast and dinner are self-cooked. If you book in advance for a weekday, they can drop you off at the station. The staff are very polite. Cons: Transportation isn't very convenient. You have to take a taxi from Kawaguchiko Station, and taxis are hard to come by – you might wait around 40 minutes. The hotel only offers pickup service for guests with a Japanese mobile number. Check-out time at 10:00 AM is too early. Breakfast ingredients are delivered at 8 AM, so by the time you cook, eat, clean up, and wash the dishes, it's already check-out time. You also have to wash your own dishes after breakfast and dinner, but the tap water in the mountains in early spring is freezing cold. The Pao (yurt/tent) is quite damp and has a musty smell; even the curtains are moldy.

If you want to see Mount Fuji, this is absolutely the place to be. The campsite is also beautiful, and all the restrooms are spotless and nice. It's a shame I only stayed one night; I think two nights would have been even better to fully enjoy the other facilities.

Perfect place to stay in Fujisan. Cozy and comfortable! Love it so much.

Very good glamping experience, chill and peaceful surrounded by the forest. It was a really relaxing stay. Too bad we checked in late and couldn’t enjoy the onsen bath because it closed at 10:30pm. Would definitely come back again!

It’s is an amazing experience for my family. They have great space and very friendly staff who helped us make our trip wonderful. The change of weather gave us a magical and memorable experience to us. We will definitely come back again.

Amazing stay at this glamping villa, the staff were very helpful, the room was very spacious with amazing view on mount fuji, jacuzzi, great selection of wine in the restaurant... Breakfast was very nice too. We stay 4 nights and we had really a great time

This hotel was a pleasant surprise! The L-shaped room was perfect for families, and you could clearly see Mount Fuji from the hotel. There were also plenty of outdoor activities like wood chopping and ring toss, which the kids absolutely loved. In the evenings, they had a fire pit, which was very cozy. Breakfast was self-service, and my only minor complaint is that it started a bit late, at 8:30 AM. Other than that, everything was perfect.

Service was amazing, was very clean and the vibes were there!

I think it would be a great experience if it weren't for the cold weather. The heating in the room was terrible; my child and I were freezing, and it's hard to imagine staying outside. On top of that, we had to wash the dishes ourselves in the bitter cold after eating, and our hands were practically freezing. You really can't enjoy it in winter.

It's a bit far from Kawaguchiko Station, so it's not very convenient without a car. The cute little round tent-like cabins were adorable, and making our own fire to cook breakfast in the morning was a unique experience. The complimentary tea and coffee in the hotel lobby were also great, and the coffee tasted good.

We thoroughly enjoyed our stay at The Glamping Villa. The Pao villa was beautifully spacious for the four of us. The staff truly made the experience exceptional; their care and flexibility for our late check-in, including preparing a superb BBQ dinner at a late hour, were outstanding. If we could suggest one small enhancement, it would be to extend checkout to 11 AM or noon.