2 Chome-1-1 Hakata Ekimae, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0011, JapanView Hotel Details
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1 night
Comfort Hotel Hakata Guest Reviews
4.1/5
Very Good
655 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.7
Service4.3
Cleanliness3.8
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All reviews(655)
Positive reviews(603)
Reviews with photos/video(173)
Delicious breakfast(120)
Easy to get around(87)
Convenient for shopping(36)
Perfect for business trips(24)
Luggage delivery service(23)
Close to airport(15)
Too noisy(13)
Tasty coffee(9)
Negative reviews(52)
Liza Jocel Yamashita
Twin Standard
Stayed in Dec 2024
Family
4 review
4.7/5
Amazing
Posted on Jan 18, 2025
the location is great π
lots of ramen house and resto nearby the room is clean and nice but the breakfast time is from 6:30 until 9:30
Eileen
Twin High Class
Stayed in Oct 2024
Family
15 review
4.5/5
Great
Posted on Dec 12, 2024
Nice hotel located opposite Hakata Train Station. Small lobby which looks like an office building instead of hotel lobby. Good breakfast, big spacious room. Room is dusty though.
Guest User
Double Economy
Stayed in Sep 2024
Couples
25 review
2.2/5
Posted on Oct 31, 2024
The room size is okay but the services and cleanliness is really bad. Very dusty and have stain. We only stayed there for one night but that was the worst night out of our trip. We woke up feeling super itchy. Also, the shower amenities were bad. If you're ever going, you might need to consider on getting your own. I wouldn't recommend this hotel as the facilities are old and the cleanliness is bad.
Guest User
Twin Standard
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The location is good just opposite hakata station but on the less crowded side of the station. Room side ok just enough for 2 ppl with 2 luggage. The daily breakfast is good..healthy spread
Anonymous User
Double Economy
Stayed in Oct 2024
Family
2 review
3.0/5
Posted on Nov 7, 2024
Convenient location, in front of Hakata Station. Breakfast is ok.
PenelopeC
Twin Standard
Stayed in Jan 2025
Couples
5 review
4.7/5
Amazing
Posted on Feb 21, 2025
The hotel was in a very good location in front of the main Hakata station. Staff was helpful. However breakfast was terrible . Overall good stay.
Guest User
Twin Standard
Stayed in Jul 2024
Travel with friends
1 review
4.5/5
Great
Posted on Sep 5, 2024
Good and friendly service. Simple and healthy breakfast. Convenient location.
Guest User
Twin Standard
Stayed in Dec 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Jan 9, 2025
Hotel location is good since it is near the train station. Service wise is also good where they allow luggage storage.
Guest User
Single Standard
Stayed in Nov 2024
Travel with friends
1 review
4.5/5
Great
Posted on Dec 30, 2024
It was a comfortable stay. Location is great, just right in front of Hakata station. The room is generally clean. All staff are polite, Japanese or non-Japanese. Towels are provided everyday. Pyjamas and amenities such as cotton pads and combs are found in the lobby. Coffee machine and water machine are available all the time in the lobby. I definitely love the free breakfast, with cold and hot selections. A simple breakfast before heading out. However, I find the lighting in the room and bathroom is a bit darker to my liking. Overall, I recommended this hotel if you want an affordable and comfortable stay.
SEREE
Twin Standard
Stayed in Nov 2024
Family
5 review
4.7/5
Amazing
Posted on Jan 7, 2025
Opposite Hagata station easy for traveller who plan to use public transportation. Staff are willing to help but they can't communicate in English well and sometimes you will miss understanding the answer. For example I have to pay for car park but the map they showed was not clear to me then I parked in the wrong car park building.
Wendy
Twin Standard
Stayed in Nov 2024
Family
1 review
3.5/5
Posted on Dec 27, 2024
Basic hotel for a night stay. Donβt expect much. We are required to pick up extra pillows and slippers from the reception by ourselves. Location is excellent for the price esp if you have an early morning flight to catch. Counter staff provided wrong info about domestic vs international airport. Do factor in time if you are taking train to the airport. You are required to take a shuttle bus to the international airport and the queue can get quite long.
Guest User
Twin High Class
Stayed in Nov 2024
Family
57 review
4.2/5
Very Good
Posted on Jan 7, 2025
The room for triple was quite a good size , but hotel rooms looks dated . The location was superb and easily assessable to hakata station .
Tsunisa
Single Standard
Stayed in Apr 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jun 26, 2024
I love this hotel.My stay here was great and staffs is incredible.The locatiin is convenient to Hakata station and restaurant area.The best is breakfast which good choice ,variety and so delicious.
6/10
Guest User
Twin Standard
Stayed in Nov 2024
Couples
15 review
4.2/5
Very Good
Posted on Dec 3, 2024
The bed & maruhati pillows are very comfortable. Although the complimentary breakfast is not a great spread is not widespread, it is sufficient & special especially the fresh fruit smoothies. Thumbs up!
Anonymous User
Stayed in Apr 2024
Family
6 review
3.2/5
Posted on Jun 2, 2024
Unfortunately nothing interesting to take photo. Only best is the convenience infront of Jr and bus stop. Also there are underpass from JR to hotel. Only that the underpass exit gate is closed when the shops are closed so it is not opened 24 hrs. The room is not vacuum. So many rubbish under the bed. It is more old school facilities in the room. The ceiling light with thread hanging act as switch on and off. Iritating as swayed to our head as we are walking from the bed from the tv from the window. We got the highest floor with the laundry that was plus point. And the bed to our liking nit hard. We liked the location. Our bus stop just opp of the hotel and along the hotel. Breakfast is good. Hv bread gronola mango and salad for me. The breakfast area staff are ok. Nice staff. Only we hated the concierge staff as a whole racist and unfriendly. No further detail to describe. We stayed in shin osaka last year the staff are opposite attitude from hakata.