2 Chome-14-1, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 812-0013, JapanView Hotel Details
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The Basics Fukuoka Guest Reviews
4.4/5
Very Good
442 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(442)
Positive reviews(431)
Reviews with photos/video(157)
Large rooms(76)
Delicious breakfast(32)
Well designed(24)
Convenient for shopping(22)
Well decorated(16)
Perfect for kids(13)
Close to airport(10)
Average lighting(9)
Negative reviews(11)
Alvi Radjagukguk
Twin Room-Chapter 4
Stayed in Feb 2025
Family
2 review
5.0/5
Outstanding
Posted on Apr 3, 2025
10 mins walk from Hakata st.
Many marts along the way.
Spacious room for 4 pax with 4 beds.
Picturesque lobby with its great scent.
Nice park across hotel with Sakura flowers.
Would def stay here again!
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We are glad to see that you had a relaxing stay with us.
We are also very pleased to hear your compliments about the lobby and the fragrance of the hotel.
We hope that you will have another opportunity to visit our hotel again.
We look forward to your next visit.
Anonymous User
Twin Room-Episode 6
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Jan 15, 2025
Really love the short walk from the hotel to the central hakata station. The room is big and spacious, and has a warmth feeling. It has a very modern take, which i like.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We are very happy to read that your stay with us was satisfactory.
All of us at The Basix Fukuoka will continue to strive to improve upon your kind words and comments.
As you mentioned, it is a short 7-minute walk from the Chikushi Exit (Shinkansen Exit) of JR Hakata Station, but it is located in a quiet environment with a joint government office building and a large park in the vicinity.
We are happy that you enjoyed the atmosphere.
We will continue to pay close attention to the cleanliness of the hotel so that you can enjoy an extraordinary world. We look forward to welcoming you again.
Stanleydee
Twin Room-Chapter 1
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Great location of this.hotel. Nearby to Hakata Station. It just 5 to 10 minutes walk depand on your speed. Worth value of money. I will come back and stay in this hotel again in future. There also lots of eater rounding the hotel.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Cheungth
Twin Room-Chapter 4
Stayed in Feb 2025
Family
9 review
3.7/5
Posted on Mar 24, 2025
Room is clean and room size is decent. Although the beds are comfortable, both I and my wife do not feel the pillows are not that comfortable. One big problem is that there is only a single switch controlling all lighting in the room including bathroom, corridor, sitting area and the lights over beds. Hence, if you want to go to toilet during the night, you have to switch on all the lights in the whole room. Location is okay which requires around 5 - 7 minutes walk from Hakata station. Quite a few coffee shops around the hotel that breakfast is available. Will I come to this hotel again? Probably not because I will choose to stay in Tenjin next time, not because of the hotel quality.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
Thank you also for your valuable feedback.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage.
We look forward to welcoming you again.
Wai Ling Virginia
Twin Room-Chapter 2
Stayed in Feb 2025
Travel with friends
11 review
4.5/5
Great
Posted on Mar 16, 2025
Room size is big but lighting is not good enough. Easy access to Hakata station and lots of restaurant nearby.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
Thank you also for your valuable feedback.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests, and we hope that we can count on your continued patronage.
We look forward to welcoming you again.
Oscar n Bosco
Twin Room-Chapter 4
Stayed in Feb 2025
Family
4 review
4.2/5
Very Good
Posted on Mar 6, 2025
Love the decoration of the room and the lobby. Location is quiet but convenient, just 6mins walk to the Hakata station.
Response from Property: Thank you very much for staying at our hotel the other day.
We aim to further improve service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
Guest User
Twin Room-Chapter 4
Stayed in Jul 2024
Couples
6 review
4.0/5
Very Good
Posted on Sep 1, 2024
Excellent location, 10mins walk to fukuoka station, and yet away from noisy area.
Matress quality excellent.
Choose basics 4 room, big room, big bathtub.
Service i give 3star because i am 1hour early arrived at hotel 2pm, the room is ready but the reception request for additional money to check in, is typhoon day and we couldnt go anywhere.inconsiderate service.
Response from Property: Thank you very much for choosing The Basics Fukuoka.
However, we are very sorry for the staff's response to your request during the typhoon.
We will continue to make every effort to provide the best hospitality to our many guests.
We sincerely look forward to welcoming you again.
Ms. Kitima
Twin Room-Chapter 3
Stayed in Jan 2025
Family
4 review
4.5/5
Great
Posted on Feb 16, 2025
Good hotel, great services! Could be better to improve the breakfast items by changing some items daily as we stayed for 4 nights and all items are the same. However, the quality and the taste are good.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We are glad to see that you had a relaxing stay with us.
The menu will be an issue to be discussed in the future.
Our breakfast menu features a variety of ingredients produced in Kyushu and Fukuoka Prefecture, which are gentle to the body and make the most of the power and deliciousness of vegetables.
We hope you will have another opportunity to visit our hotel again.
We look forward to your next visit.
Apirom
Twin Room-Chapter 1
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 18, 2025
Very nice hotel
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Guest User
Twin Room-Episode 3
Stayed in Jan 2025
Family
1 review
2.5/5
Posted on Feb 6, 2025
I booked a room for three person for three nights, the booking is clearly stated that my room can accompany 2 adults and one 12 years old kid. After we checked in and my wife went to check-in counter and requested to have one more duvet to my kid, but the staff told my wife that they can’t provide one more duvet as the room rate is not included kid bedding. This is ridiculous to me as my booking is stated very clear that the room rate is included three peoples during my bookings. I don’t mind to pay any extra fees cost to the extra people if needed during my booking. I am not request an extra bed but only a duvet. They should stated clearly during our booking instead of refuse our request after we checked in especially in winter session.
Response from Property: Thank you for choosing THEBASICSFUKUOKA.
Basically, children under 13 years of age are not charged for their stay, so they are treated as sleeping with a parent and no bedding is provided. However, we apologize for the inconvenience caused by the lack of explanation.
We will do our best to provide services that satisfy our guests in the future.
Finally, thank you very much for taking the time to write this review.
Guest User
Twin Room-Chapter 1
Stayed in Feb 2025
Couples
11 review
4.0/5
Very Good
Posted on Apr 4, 2025
A stylish hotel, clean and comfortable. Just take abour 5-10 minutes to JR station.
Response from Property: Thank you very much for staying at our hotel the other day.
We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.
We look forward to your continued use.
Rhapsody92
Double Room-Chapter 2
Stayed in Dec 2024
Solo travellers
6 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The Basics Fukuoka has an impressive hotel lobby with tall shelves extending up to a lofty ceiling. My room was clean and cozy. The breakfast buffet was delicious. Thank you for the comfortable stay.
Response from Property: Thank you very much for staying at THE BASICS FUKUOKA.
Thank you again for choosing THE BASICS FUKUOKA from among many hotels.
Thank you very much for your compliments about our lobby.
The lobby is one of the pride of our hotel, with six 8-meter-high bookcases holding 5,000 books and a 42-meter-high atrium.
We are glad to hear that you enjoyed your stay at our hotel.
We will continue to make every effort to create a memorable hotel with comfortable services and facilities from the perspective of our guests.
We look forward to welcoming you again.
Anonymous User
Twin Room-Chapter 4
Stayed in May 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 7, 2024
We stayed in Chapter 4 this time, the room is so large and comfortable, staff are nice and helpful.
Response from Property: Thank you very much for your stay at THE BASICS FUKUOKA. We are happy to see your feedback. We look forward to your next visit to our hotel.
alygator
Twin Room-Chapter 3
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 24, 2024
great service provided by the staff at the reception they are able to communicate in english and helped with our delivery of baggage to the next hotel fuss free and overall a great experience
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We are very happy to hear that you enjoyed your stay with us.
We will continue to provide services that meet our guests' expectations and value the spirit of hospitality so that we can continue to be the hotel of choice for our guests.
We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.
Danny
Twin Room-Chapter 2
Stayed in Apr 2024
Couples
20 review
4.0/5
Very Good
Posted on May 18, 2024
Spacious but basic room in a minimalist style, equipped with a coffee machine and smart TV, though lacking traditional storage like wardrobes; instead, there are hangers on the wall. The bathroom combines the shower and bathtub in one space, unlike other hotels where they are typically separate. Decent location, 10 minutes walk from Hakata train station. For parking, consider street options outside for better rates compared to the hotel's basement. Limited amenities, but the lobby is beautifully designed. The view from Room 603 is obstructed and unimpressive.
Response from Property: Thank you very much for staying at The Basics Fukuoka.
We hope you were able to relax and enjoy your stay.
We will continue to make every effort to provide you with comfortable services and facilities from the viewpoint of our guests.
Thank you very much for your feedback.
We hope you will visit us again when you come to Hakata. We all look forward to welcoming you to our hotel next time.