The triple room is great for families, and it's quite spacious – we had no problem fitting two suitcases. However, there were a couple of minor downsides:
1. Perhaps because the hotel has a public bathhouse, the bathroom in the room itself is tiny. There's hardly any counter space or shelves, making it difficult for women to remove makeup or wash their face.
2. The hotel has five coin-operated washing machines and dryers. Both washing and drying take 30 minutes. On our first day, we thought this was fantastic, especially since it was hot and we needed to wash clothes daily. Unfortunately, on the second day, three of the washing machines were out of order. One was just starting a cycle, and though the last one had finished, the guest hadn't retrieved their laundry. After waiting for half an hour, I reported it to the front desk, but they said they couldn't do anything about private belongings, which I understood, albeit reluctantly. We then waited another 30 minutes before a family of four finally came to collect their clothes, explaining they had put them in and then gone out to eat and shop, leaving the machine idle. Including myself, at least four guests waited for over an hour, and the other guest didn't seem to show any apology. I suggest the hotel implement some measures, such as: placing a notepad in the laundry room for guests using the machines to leave their room number so the front desk can contact them; or posting a warning that occupying a machine for more than a certain number of minutes will incur an additional fee.
On a positive note, the public bathhouse downstairs was excellent and much more comfortable than showering in the tiny room bathroom. Plus, you can soak in the hot spring. Just try to avoid the peak hours between 8 PM and 11 PM. During other times, it feels like you have the place to yourself, and the staff clean diligently, so it's always very clean.
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