Imaizumi, 1 Chome−22−14 KOKO HOTEL福岡天神 1F, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0021, JapanView hotel details
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Guest Reviews of Koko Hotel Fukuoka Tenjin
8.6/10
Very good
613 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities8.0
Service8.5
Cleanliness8.3
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All reviews(613)
Positive reviews(587)
Reviews with photos/video(151)
Convenient for shopping(96)
Close to metro(28)
Average lighting(24)
Would stay again(14)
Convenient public transportation(13)
Luggage delivery service(9)
Nice bathtub(8)
Many dining options(8)
Negative reviews(26)
wonni
Superior Double Room Non Smoking
Stayed in Dec 2025
Travelling with friends
21 review
10/10
Outstanding
Posted on Feb 4, 2026
The hotel's location is excellent and very convenient. Don Quijote and drugstores are nearby. The bus stop right outside is also a big plus. There are many shopping options in the vicinity, and it's not too far from the airport. Highly recommended!
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Response from Property: Thank you for your stay our Hotel this time. Also Thank you for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable and provide more better service to customer. Thank you.
Anonymous User
Superior Double Room Non Smoking
Stayed in Dec 2025
Couple
1 review
8.0/10
Very good
Posted on Feb 3, 2026
The room is spacious and close to everything !
Blue bottle(opposite the hotel) , donki(5mins walking distance), bus stop(infront of the hotel), tenjin station, 武藏(1mins walking distance) and manyyyy more !
Response from Property: Thank you for your stay our Hotel this time. Also Thank you for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable and provide more better service to customer. Thank you.
momodonut
Standard Twin Room Non Smoking
Stayed in Nov 2025
Family
11 review
10/10
Outstanding
Posted on Jan 4, 2026
Location is great easy to access everything like shopping center, donki, yatai, restaurant, and transportation. Or you can take a taxi to airport which cost about2500¥ in the morning.
The room is spacious (i book 21 sq.m.) and clean i would recommend this place if you come to fukuoka
Response from Property: Thank you so much for taking your time to review and feedback.We are grateful to have you in our hotel.We are so happy to hear that you enjoyed your experience in our hotel.We will continue to improve our services to make your stay more comfortable.We always look forward to welcoming.About amenity, we prepare to customer if you want request to front desk.Thank you.
Guest User
Standard Twin Room Non Smoking
Stayed in Nov 2025
Family
18 review
8.5/10
Very good
Posted on Dec 30, 2025
It’s located in the very center of Tenjin, very easy to go everywhere, just a few steps from many nice restaurants and shops nearby… a few hundred meters from many stations of public transportation
Response from Property: Thank you very much for staying at our hotel. Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable. We look forward to having the opportunity to serve you again.
Anonymous User
Queen Room
Stayed in Nov 2025
Travelling with friends
29 review
8.0/10
Very good
Posted on Jan 6, 2026
Not far from the station, making it very convenient for getting around, shopping, and dining. The room was clean and tidy. My friend and I booked rooms in the same price range, and perhaps because ours was at the very end of the hall, our room was larger, fitting an extra desk's worth of space.
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Response from Property: Thank you very much for staying at our hotel. Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable. We look forward to having the opportunity to serve you again.
Guest User
Standard Double Room Non Smoking
Stayed in Nov 2025
Travelling with friends
1 review
9.0/10
Great
Posted on Dec 29, 2025
Very convenient location in the city and next to the underground
Response from Property: Thank you very much for staying at our hotel. Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable. We look forward to having the opportunity to serve you again.
Guest User
Standard Double Room Non Smoking
Stayed in Sep 2025
Travelling with friends
65 review
10/10
Outstanding
Posted on Oct 30, 2025
The hotel's location is excellent, the room is spacious, though breakfast isn't included. The service is superb, and transportation is very convenient. There are major luxury brand stores right next door, and a duty-free shop is nearby. Definitely worth recommending.
Original textTranslated by Google
Response from Property: Thank you so much for taking your time to review and visit again. We are grateful to have you in our hotel. We are so happy to hear that you enjoyed your experience in our hotel. We are hoping you will come and visit us again. We always look forward to welcoming you.
Bisiligecengbu
Hollywood Twin Room Non Smoking
Stayed in Aug 2025
Family
29 review
7.5/10
Posted on Oct 5, 2025
If you're shopping in Tenjin, this location is super convenient. I booked the Hollywood Twin Room, which I believe is the largest and most expensive room type, because I wanted a separate bed and duvet for each person. Shouldn't a twin room come with two duvets? The hotel only provided one, and it was Ctrip that really pushed to get it resolved. As for the hotel's service, I'd compare it to a budget chain in China; all issues relied entirely on Ctrip to sort out. For 1300 a night, there wasn't even a complimentary bottle of water. So, if convenience is your priority and you don't expect much in terms of service, it's fine. The hotel is also quite old; some of the switches weren't working properly. Honestly, there are many other hotels in the area. A taxi to the airport from here was 2350 yen, and Fukuoka Airport is very close to the city center, so taxis aren't expensive. It's convenient for both shopping and dining. When booking hotels abroad, Ctrip is truly reliable! They're excellent at resolving problems, big thumbs up to Ctrip! 👍 For the hotel itself, I'd recommend comparing it with other nearby options. Staying in Tenjin is definitely convenient for shopping.
Original textTranslated by Google
Response from Property: Thank you for your visit our Hotel this time. Also thank you for your feedback to us. We will try to provide more better service to customer. Thank you.
Guest User
Superior Double Room Non Smoking
Stayed in Aug 2025
Family
20 review
8.5/10
Very good
Posted on Sep 8, 2025
Excellent location! Room size is acceptable in terms of Japan standard size. Good view though the room is a bit dated. Staff are helpful and polite. Will stay again and recommend to friends.
Response from Property: Thank you for your visit our Hotel this time. Also thank you for your feedback to us. We are grateful to have you in our hotel. We are hoping for you will come and visit us again.
Guest User
Standard Double Room Non Smoking
Stayed in Oct 2025
Couple
5 review
10/10
Outstanding
Posted on Dec 10, 2025
Nice hotel, peace and helpful staff
Response from Property: Thank you so much for taking your time to review. We are grateful to have you in our hotel. We are so happy to hear that you enjoyed your experience in our hotel. We are hoping you will come and visit us again. We always look forward to welcoming
Guest User
Standard Double Room Non Smoking
Stayed in Oct 2025
Family
3 review
10/10
Outstanding
Posted on Nov 7, 2025
Close to transportation, amazing service
Response from Property: Thank you very much for staying at our hotel. Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable. We look forward to having the opportunity to serve you again.
FatP
Standard Double Room Non Smoking
Stayed in Jun 2025
Couple
20 review
9.0/10
Great
Posted on Jul 22, 2025
Our second time staying in this hotel because of its very convenient location.
Everything is alright but the fridge is not working.
And the washroom is a bit small.
Response from Property: Thank you so much for taking your time to review.Thank you very much for taking the time to write a review during your precious time.We are hoping you will come and visit us again. We always look forward to welcoming you.
Guest User
Superior Double Room Non Smoking
Stayed in Dec 2025
Family
1 review
6.0/10
Posted on Jan 10, 2026
Hotel location is very convenient, right next to heart of tenjin.
But the cleanliness is not good, the toilet has some smell and there is only room clean up service per three day stay…
Response from Property: Thank you for your stay our Hotel this time. Also Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping. We will continue to improve our services to make your stay more comfortable. And we apologize for any inconvenience during you stay. We will try to provide more better service to customer. Thank you.
HarithHiro
Hollywood Twin Room Non Smoking
Stayed in Dec 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 10, 2026
It was our first time in Fukuoka and the location of this hotel was great. It is near to the street wear shop area for those that that love brands like supreme, huf, stussy, etc.
Choices for food and cafes are great as well as you have blue bottle coffee right across the street. Definitely will come back to this hotel if we come back to Fukuoka.
Response from Property: Thank you for your stay our Hotel this time.Also Thank you also for your review. Our hotel is located in the center of Fukuoka, very convenient for shopping.We will continue to improve our services to make your stay more comfortable. We will try to provide more better service to customer.Thank you.
梁元諾
Superior Double Room Non Smoking
Stayed in May 2025
Couple
5 review
8.0/10
Very good
Posted on Jun 19, 2025
I recently stayed at Koko Hotels and had a mixed experience. The staff were very nice and accommodating, which made my stay pleasant. The location is convenient, just about 5 minutes from Teijin Station.
However, I found the sheets to be a bit dirty, which was disappointing. Also, the air conditioning vent was directly above my head, making it uncomfortable. Even with the temperature set to 25 degrees, it felt like I was in a snow room.
Overall, while the staff and location were great, there are some areas for improvement.
Response from Property: Thank you for your visit our Hotel this time. Also thank you for your feedback to us. We are sorry about the cleaning status. We will make sure that all of our cleaning staff pays special attention to cleaning as you mentioned. We are hoping for you will come and visit us again. Thank you.