Richmond Hotel Fukuoka Tenjin

The room was clean and tidy, and the service was warm and attentive. I had a great stay and highly recommend it! I particularly want to mention that due to my own health reasons, I suffered severe insomnia for two consecutive nights and couldn't continue my trip, so I had to check out early and return home. During the checkout process, a front desk staff member named Zhang patiently and warmly assisted me. He went above and beyond, thinking of everything for me and doing his best to communicate with the booking agent, ultimately securing a successful refund. I want to express my special thanks to him here. I've uploaded a picture of his name tag. I also want to thank Trip.com's customer service for their kind communication throughout; I didn't have to worry about a thing. Their handling was efficient and sincere, definitely a five-star review!

I didn't take any pictures of the hotel, but these three shops are all nearby. The hotel's location is excellent, just a short walk from Tenjin Nishi subway station, and the price is reasonable.

This hotel is super convenient! It's really close to Iwataya, Daimaru, and Blue Bottle Coffee. There's also a FamilyMart right next door and a Kanetora izakaya in the alley behind it. Plus, there are several drugstores nearby, making shopping a breeze.

Staying at this hotel really added to our amazing trip to Tenjin this time. We'll definitely be back in Fukuoka, but we'll try a different hotel next time. This one felt quite old and the soundproofing wasn't great. The cleanliness was also just average.