1 Chome-1-23 Takasago, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0011, JapanView hotel details
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Guest Reviews of Fukuoka Toei Hotel
8.8/10
Very good
1500 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities8.4
Service8.8
Cleanliness9.1
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All reviews(1500)
Positive reviews(1451)
Reviews with photos/video(397)
Delicious breakfast(200)
Close to metro(120)
Large rooms(118)
Convenient for shopping(97)
Convenient public transportation(50)
Strange smell in room(45)
Luggage delivery service(21)
Delicious buffet(18)
Negative reviews(49)
Anonymous User
Comfort Twin Room
Stayed in Jan 2026
Other
13 review
7.0/10
Posted on Feb 11, 2026
The hygiene was excellent! The service, however, wasn't great; you really had to deal with the front desk staff's moods. Plus, when I first checked in, they gave me a top-floor room. Since it was still an hour before 3 PM, I went out for a bit. But then, at 3 PM, they actually changed my floor! And the female staff at the front desk all had pretty poor service attitudes. Breakfast was simple but tasty enough. The location is also good, about a five to six-minute walk to the nearest subway station. It's a bit of a walk to the Tenjin core commercial area, about fifteen to twenty minutes if you walk briskly. However, it's quite convenient for transportation to attractions like Yufuin. All in all, it's good value for the price.
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Anonymous User
Comfort Twin Room
Stayed in Dec 2025
Other
6 review
10/10
Outstanding
Posted on Jan 31, 2026
Extremely satisfied! The staff were friendly, the place was clean, and the location was convenient for getting around. The amenities were thoughtful, and the pristine lobby on the ground floor was a pleasant surprise. Breakfast, both the food and the ambiance, really helped start the day off right. Thank you! ☺️
Original textTranslated by Google
Response from Property: 非常感謝您入住福岡都營酒店。您的讚揚是對我們全體員工的莫大鼓勵。我們將繼續努力,竭誠為您提供最優質的服務,讓您擁有愉快的入住體驗。下次您來福岡時,歡迎再次光臨。期待您的再次光臨。
g_race
Comfort Twin Room
Stayed in Dec 2025
Family
73 review
8.5/10
Very good
Posted on Jan 28, 2026
Great stay. Near station and supermarket morning staff helpful to keep things in freezer for us.
Response from Property: Thank you very much for using Fukuoka Toei Hotel.We will continue to strive to provide the best service possible so that you can have a pleasant stay.Please stop by again the next time you visit Fukuoka.We look forward to seeing you again.
Owentan666
Superior Twin Room
Stayed in Dec 2025
Family
22 review
6.0/10
Posted on Jan 18, 2026
The water pressure was terrible; the shower was weaker than a trickle! Awful, awful, awful! Definitely not worth over 900 HKD a night!
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Response from Property: 非常感謝您入住福岡都營酒店。我們也十分感謝您坦誠的回饋。我們會認真對待您的意見,並將其作為未來改進服務的參考。我們將繼續努力,讓每位賓客都滿意。
John-tonight
Comfort Single Room
Stayed in Nov 2025
Solo traveller
11 review
10/10
Outstanding
Posted on Jan 23, 2026
Great location! The room was perfect for a solo traveler, and there's a nice common area on the ground floor for relaxing and charging devices. There's a bus stop right outside, and a subway station nearby that gets you to Hakata Station in just 10 minutes.
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6/11
Response from Property: Thank you so much for staying at Hotel Toei Fukuoka. Your praise is a great encouragement to all of us. We will continue to strive to provide you with the best service and ensure you have a pleasant stay. We look forward to welcoming you back to Fukuoka next time you visit.
Anonymous User
Comfort Single Room
Stayed in Dec 2025
Solo traveller
6 review
8.0/10
Very good
Posted on Jan 15, 2026
The hotel's location is pretty good, about a 2-minute walk from Watanabe-dori subway station. My room on this side was quite new. As for the hotel breakfast, I personally found it to be very average for Japan and wouldn't really recommend booking it.
Original textTranslated by Google
Response from Property: 感謝您入住福岡都營酒店。對於您此次入住體驗不佳,我們深表歉意。我們非常重視您的反饋,會與員工分享,並努力改進我們的服務。非常感謝您寶貴的反饋意見。
SAAC TRADING
Superior Twin Room
Stayed in Dec 2025
Couple
2 review
9.5/10
Amazing
Posted on Jan 9, 2026
Location is great, two MRT stations nearby, price is reasonable, room size is quite big and very quiet. 👍
Response from Property: Thank you very much for using Fukuoka Toei Hotel.We also appreciate your kind words.Please stop by again the next time you visit Fukuoka.We look forward to seeing you again.
ALEX777258
Standard Twin Room Non Smoking
Stayed in Dec 2025
Solo traveller
6 review
8.5/10
Very good
Posted on Jan 16, 2026
Pretty good. The room was spacious, but there were no complimentary facial creams or lotions.
Original textTranslated by Google
Response from Property: 感謝您入住福岡都營酒店。對於您此次入住體驗不佳,我們深表歉意。我們非常重視您的反饋,會與員工分享,並努力改進我們的服務。非常感謝您寶貴的反饋意見。
AskaLove
Comfort Twin Room
Stayed in Dec 2025
Business traveller
18 review
10/10
Outstanding
Posted on Jan 6, 2026
The front desk staff were incredibly warm and professional. The room was clean and tidy, with a modern minimalist design and excellent natural light. The bedding was soft and comfortable, ensuring a wonderful night's sleep. The bathroom was well-equipped, boasting strong water pressure and instant hot water. Even the toiletries were from well-known brands, with a refreshing scent.
The hotel's dining was also outstanding. Breakfast offered a wide variety of choices, with freshly prepared dishes served hot, all exquisitely presented and delicious.
Original textTranslated by Google
Response from Property: Thank you so much for staying at Hotel Toei Fukuoka. Your praise is a great encouragement to all of us. We will continue to strive to provide you with the best service and ensure you have a pleasant stay. We look forward to welcoming you back to Fukuoka next time you visit.
Guest User
Comfort Twin Room
Stayed in Dec 2025
Couple
4 review
10/10
Outstanding
Posted on Jan 6, 2026
Amazing experience at this hotel. Services are excellent. Accommodation is superb. Breakfast is non comparable to other hotels I have stayed in. It was very good.
Response from Property: Thank you for staying at Fukuoka Toei Hotel.However, we sincerely apologize that you were dissatisfied with your stay.We take your feedback seriously, share it with our staff, and strive to improve our services.Thank you very much for your valuable feedback.
Guest User
Double Room
Stayed in Dec 2025
Couple
17 review
7.5/10
Posted on Jan 4, 2026
We stayed in a double room at the main building which I believed was recently renovated. The room is not big but is very modern, clean. and comfortable. The breakfast is adequate with reasonable choices. Coffee quality can be improved. It’s just a powder mix (not from ground bean) from a Nescafé machine.
The reception staffs are not welcoming. It’s rare in Japan that people are not serving guest with a smile.
On one occasion, we would need to make a restaurant booking via phone, and we ask the reception staff to help. But the guy just refused.
We moved to another hotel 2 days after, and our same restaurant booking request was properly handled within a few minutes.
TOEI can be a better anccommodatiion option if their staff can be more cheerful, helpful and people oriented.
Response from Property: Thank you very much for staying with us.We sincerely apologize for any inconvenience caused during your stay.We will investigate the matter promptly and take steps to improve it.We will continue to strive to provide an even more comfortable stay at our hotel in the future,so we hope you will stay with us again if the opportunity arises.
카츠카레
Comfort Single Room
Stayed in Nov 2025
Solo traveller
6 review
8.0/10
Very good
Posted on Jan 9, 2026
The hotel facilities and rooms were nice condition.
Hotel staff was kind.
It is close to Watanabe-dori Station on the subway Nanakuma Line.
If I go to Fukuoka again, I want to come here again :)
Response from Property: Thank you very much for using Fukuoka Toei Hotel.Your kind words are a great encouragement to all our staff.Please stop by our hotel again the next time you visit Fukuoka.We look forward to seeing you again.
Guest User
Comfort Single Room
Stayed in Nov 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Feb 19, 2026
The hotel is pretty good. The front desk staff was very patient; when I asked for directions, they drew out the routes I could take on a map in detail. The room was clean and tidy, though there were various police sirens at night. The hotel's location is excellent, with a subway station not far away.
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Guest User
Comfort Single Room
Stayed in Nov 2025
Solo traveller
4 review
9.2/10
Great
Posted on Jan 30, 2026
The room was very clean, and the location was excellent. The decor felt quite new. The downside was the noise insulation; sounds from outside were very noticeable.
Original textTranslated by Google
Response from Property: 感謝您入住福岡都營酒店。對於您此次入住體驗不佳,我們深表歉意。我們非常重視您的反饋,會與員工分享,並努力改進我們的服務。非常感謝您寶貴的反饋意見。
Guest User
Semi Double Room
Stayed in Oct 2025
Couple
15 review
9.5/10
Amazing
Posted on Nov 27, 2025
Good hotel! Room spacious compared to other typical Japan sized rooms. Clean and tidy, comfy bed. Location good, close to the subway and walking distance to Canal City. Staff helpful and friendly. The cafe Atori in the lobby is excellent, great cheesecake! Would recommend the hotel, good value for money