EN HOTEL Hakata Reviews

Response from Property: Thank you very much for staying at EN HOTEL Hakata and for sharing your wonderful feedback with us.We are delighted to hear that you enjoyed our convenient location near Hakata Station and found the room comfortable and well-equipped for your stay.It is also encouraging to know that our staff’s service was efficient and friendly.Your kind comment that our hotel was “a steal for the price paid” truly means a lot to us. We will continue striving to provide comfortable accommodations and excellent value for all our guests.We sincerely look forward to welcoming you again on your next visit to Fukuoka.Best regards,

Response from Property: Thank you very much for your review.We are delighted to hear that you were satisfied with our facilities and complimentary amenities, such as disposable combs, toothbrushes, and the water dispenser.We are also pleased that you found our location convenient, with easy access to Canal City Hakata, a nearby convenience store, and Hakata Station within walking distance. We truly appreciate your positive feedback regarding the value for money.Your kind words are a great encouragement for our entire team.We will continue striving to improve our services to ensure a more comfortable stay for all our guests.We sincerely look forward to welcoming you again on your next visit to Hakata.

Response from Property: Thank you very much for staying at EN HOTEL Hakata.I am very glad to hear that you said, "I had no particular complaints." "Also, I am glad that you were satisfied with the convenience of access to the subway and the convenience of shopping malls and restaurants nearby."We will strive to improve our service with the aim of becoming a hotel where you can stay comfortably in the future. Please use our hotel when you come near us again.Thank you very much for your submission.

Response from Property: Thank you very much for staying with us.We are delighted to hear that you found our self check-in process easy to understand and that you were satisfied with the speed and efficiency of our overall service. It is a pleasure to know that your stay went smoothly.We also appreciate your kind comments regarding the breakfast included in your package. Although it is provided in a packaged format, we are very pleased that you were satisfied with its quality.Furthermore, we are glad to hear that you found the room simple yet comfortable, and that our location was convenient for your needs.We sincerely look forward to welcoming you again on your next visit.

Response from Property: Thank you very much for staying at EN HOTEL Hakata.We sincerely appreciate your kind words about our staff.We also apologize for the inconvenience regarding breakfast not being available to add after booking. We will review how we communicate this information and consider improvements to make it clearer for our guests.Thank you as well for sharing your honest feedback about the automatic toilet seat in the guest room. We understand that opinions may vary regarding our facilities and design, and we truly value your comments as helpful input for future improvements. We also apologize if the finish of the wall in the toilet area caused any discomfort.Regarding the surrounding area, we regret that it felt noisy; however, we are relieved to hear that you were able to stay relatively comfortably inside the hotel.Thank you again for your valuable feedback.We hope to have the pleasure of welcoming you back in the future.

Response from Property: Thank you for choosing to stay at our hotel. We sincerely apologize for any inconvenience caused by the soundproofing in your room. We will continue to strive to ensure that all guests enjoy a comfortable stay. We look forward to your next visit.

Response from Property: Thank you for staying at EN HOTEL Hakata and for your kind review.We are pleased to hear that you were satisfied with the cleanliness of the room and the service provided by our staff.We truly appreciate your feedback and look forward to welcoming you again in the future.

Response from Property: Thank you very much for choosing our hotel and for taking the time to post your review. We are delighted to receive your kind words regarding the cleanliness of our facilities. We apologize that we were unable to meet your expectations regarding the availability of complimentary bottled water and coffee. On the other hand, we appreciate that you were able to use our water and ice dispenser. We will use your feedback to improve our services in the future. We hope you will consider staying with us again when you are in the area. All of our staff look forward to welcoming you back.

Response from Property: Thank you very much for choosing EN HOTEL Hakata Hotel and for taking the time to share your wonderful review with us.We are delighted to hear that you enjoyed our convenient location, the nearby shops, and the friendly service provided by our staff. It is truly rewarding to know that you had a comfortable and pleasant stay with us.We sincerely appreciate your kind words and your recommendation. Your feedback is a great encouragement for our entire team and motivates us to continue providing warm hospitality and a satisfying experience for all our guests.We sincerely hope to have the pleasure of welcoming you back to EN HOTEL Hakata Hotel again in the near future.Thank you once again for your valuable review.

Response from Property: Thank you very much for staying with us and for taking the time to share your feedback.We are pleased to hear that you found our location convenient and our staff friendly.On the other hand, we are very sorry that the bed and pillows did not meet your expectations and caused discomfort. We understand that comfort preferences vary from guest to guest, but we truly appreciate your valuable feedback and will take it into consideration for future improvements.We also appreciate your comments regarding cleanliness and will continue working to improve our standards to ensure a more comfortable stay for all our guests.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future.

Response from Property: Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our clean facilities, smooth check-in procedures, and the amenities provided during your stay.We are also pleased that our convenient location near both the metro station and Hakata Station contributed to a comfortable and enjoyable experience.Thank you once again for choosing our hotel. We truly appreciate your kind comments and look forward to welcoming you back on your next visit.

Response from Property: Thank you very much for your valuable feedback.We are delighted to hear that our late check-in service and self check-in counter provided a comfortable experience, especially for business travelers. We understand that flexibility and convenience are important for our guests, and we will continue to improve our services to make every stay as smooth as possible.We sincerely appreciate your stay and look forward to welcoming you again in the future.

Response from Property: Thank you very much for staying at EN HOTEL Hakata."Also, I was very happy to read that you were satisfied with the location, the guest room, and the service of the staff.""We were able to stay comfortably, and received the words ""100% satisfaction"" from the staff, which gave us great encouragement." I would also like to thank you for your compliment on cleaning.We will continue to strive to provide more satisfactory services to our customers.Please use EN HOTEL Hakata when you come to Hakata again.I look forward to seeing you from the bottom of my heart.

Response from Property: Thank you very much for staying at EN HOTEL Hakata and for sharing your kind feedback.We are very pleased to hear that you were satisfied with our location, convenient access from Hakata Station, and the smooth experience from check-in to check-out.We are especially honored by your comment that we are your favorite hotel in Hakata. Your kind words are truly encouraging for all of our staff.We will continue striving to improve our services so that all of our guests can enjoy a comfortable and pleasant stay.We sincerely look forward to welcoming you again on your next visit to Hakata.Thank you once again for your warm review.