3 Chome-3-14 Tenjin, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0001, JapanView Hotel Details
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Guest Reviews of Hotel Oriental Express Fukuoka Tenjin
8.7/10
Very Good
1595 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.3
Service8.8
Cleanliness8.6
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All reviews(1595)
Positive reviews(1544)
Reviews with photos/video(469)
Convenient for shopping(216)
Easy to get around(198)
Close to metro(100)
Strange smell in room(58)
Tasty coffee(38)
Luggage delivery service(28)
Delicious breakfast(28)
Highly recommended(14)
Negative reviews(51)
Guest User
Standard Double Room
Stayed in May 2025
Family
3 review
9.0/10
Great
Posted on Jun 20, 2025
Convenience location, near Tenjin station. Many attractions nearby. I will recommend to my friends and relatives.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we appreciate for your gracious post.Our hotel is close to Tenjin station, so you can use it as a base both sightseeing and business.When you come to Tenjin, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK
Guest User
Standard Double Room
Stayed in May 2025
Solo traveller
8 review
9.5/10
Amazing
Posted on Jun 8, 2025
Everything was frictionless! Convenient location where it wasn’t hectic, staff was always helpful, cute little touches like welcome wine every evening and delicious breakfast offer. The only thing I wondered if it could be improved might be the lounge amenities. But depending on your usual clientele maybe this suffices.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
Clifford
Standard Double Room
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on Jul 6, 2025
Clean and well maintained. The staff were very nice and tried their best to answer whatever questions you might have.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
nisakorn
Standard Twin Room
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jul 12, 2025
Great service and good location
Carl
Standard Queen Room
Stayed in Feb 2025
Couple
28 review
8.0/10
Very Good
Posted on Mar 13, 2025
Good hotel to stay in Fukuoka, location within short distance from station which has direct airport line.
Many restaurant around.
Breakfast is alacarte
Response from Property: Thank you very much for staying at Hotel Oriental Express Fukuoka Tenjin.
We would also like to thank you for your thoughtful review.
Your kind words towards our staff are the greatest encouragement of all.
Each and every member of our staff will continue to work hard to ensure that our guests have a comfortable stay.
Please use our hotel when you visit Fukuoka.
All our staff look forward to welcoming you.
Hotel Oriental Express Fukuoka Tenjin
Manager, Accommodations Department
Nurkholis Ady
Standard Double Room
Stayed in Jan 2025
Solo traveller
12 review
10/10
Outstanding
Posted on Feb 23, 2025
Location was great, very close to eateries, close to subway and also train and bus station to outskirts of Fukuoka.
Parco, muna, and other department store are also nearby.
Room was OK, manageable for 2 with 2 large suitcases. TV channels are all in Japanese, but u don't watch TV on holiday anyway. Bathroom and amenities were great, they provide free amenities in the lobby.
Lounge were nice, though only coffee is provided, but it's good to just sit and sip coffee.
The view from my room was Ritz Carlton, so u feel like staying there.. 😝😝
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
Enjoy life A
Standard Double Room
Stayed in Feb 2025
Couple
7 review
7.5/10
Posted on Mar 29, 2025
Good location and close to several shopping malls. Convenient.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.And, we appreciate for your time to give us your kind review.We will make our best effort that the guests can spend their time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
Calvin
Corner Double Room
Stayed in May 2025
Travelling with friends
4 review
9.5/10
Amazing
Posted on Jun 26, 2025
Good location near the Fukuoka BRT bus stop as well as the Fukuoka Subway exit. At night, walking distance from late-night eateries and donquijote.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we appreciate for your gracious post.Our hotel is close to Tenjin station, so you can use it as a base both sightseeing and business.When you come to Tenjin, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK
Guest User
Standard Queen Room
Stayed in May 2025
Couple
3 review
8.0/10
Very Good
Posted on Jun 24, 2025
The outside corridor smelling odd including the room’s carpet and no bottled water providing
Response from Property: Thank you for choosing Hotel Oriental Express Fukuoka Tenjin.We would also like to thank you for taking the time to send us your kind review.However, we are very sorry to hear that you experienced unpleasant odors in the corridors and carpets in your room. We will work on improving the situation as soon as possible, including reviewing our cleaning and ventilation systems.Please note that bottled drinking water is available for a fee. We apologize again for any inconvenience caused.Thank you for your valuable feedback. We will use it as a reference to improve our services in the future.We hope you will have another opportunity to visit our hotel again.All of us at Hotel Oriental Express Fukuoka look forward to serving you.Hotel Oriental Express Fukuoka Tenjin Front Desk
Guest User
Standard Double Room
Stayed in Apr 2025
Solo traveller
1 review
8.5/10
Very Good
Posted on Jun 3, 2025
Good location and the room facilities are all in good condition. Friendly staff, good breakfast!
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK
Anonymous User
Standard Twin Room
Stayed in Oct 2024
Travelling with friends
9 review
10/10
Outstanding
Posted on Jan 16, 2025
We had the pleasure to stay at this hotel for couples of days. Our room was cozy and clean. The location is ideal just few mins walk to the shopping area.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we appreciate for your gracious post.Your comments were very encouraging for us.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
Patteera
Standard Double Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 14, 2025
Best location ever! Closed to shopping malls and restaurants. Friendly staff and good service. Newly opened hotel.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.And, we appreciate for your gracious comments.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely,HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK
Alai lai
Standard Queen Room
Stayed in Mar 2025
Family
3 review
8.5/10
Very Good
Posted on Apr 28, 2025
Great location and near a Japanese convenience store! The hotel has a lounge and a great laundry service as well. The staff are friendly and eager to help.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK
Supichaya712
Standard Double Room
Stayed in Nov 2024
Couple
2 review
9.5/10
Amazing
Posted on Dec 18, 2024
Great location. Nice and clean room!
The staff has a good service mind.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we are glad for your compliment. It makes us motivated.We will make our best effort that the guests can spend the time comfortably.When you come to Fukuoka, please come to our hotel.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINRooms Department Manager
Chan Rebec
Standard Double Room
Stayed in Mar 2025
Couple
2 review
8.0/10
Very Good
Posted on Apr 30, 2025
Floor is not cleaning well, still have some paper after cleaning the room. The location is awesome.
Response from Property: Thank you very much for staying at the HOTEL ORIENTAL EXPRESS FUKUOKA TENJIN.Also, we appreciate for your gracious post.However, we apologize for poorly cleaned.We will reconsider cleaning status of clean staff and to improve it.We will make our best effort that the guests can spend the time comfortably.We look forward to your next visit.Sincerely, HOTEL ORIENTAL EXPRESS FUKUOKA TENJINFRONT DESK