HOTEL MYSTAYS Fukuoka Tenjin

HOTEL MYSTAYS Fukuoka Tenjin Reviews

HOTEL MYSTAYS Fukuoka Tenjin

3 Chome-5-7 Tenjin, Chuo Ward, Fukuoka City, Fukuoka Prefecture, 810-0001, JapanView hotel details
HOTEL MYSTAYS Fukuoka Tenjin
HOTEL MYSTAYS Fukuoka TenjinHOTEL MYSTAYS Fukuoka TenjinHOTEL MYSTAYS Fukuoka Tenjin
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Guest Reviews of HOTEL MYSTAYS Fukuoka Tenjin

8.9/10
Very good
539 review
Verified reviews
Location9.3
Amenities8.5
Service9.1
Cleanliness8.9
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All reviews(539)
Positive reviews(525)
Reviews with photos/video(155)
Easy to get around(68)
Convenient for shopping(68)
Close to metro(30)
Strange smell in room(19)
Tasty coffee(16)
Luggage delivery service(14)
Stayed multiple times(9)
Nice toiletries(9)
Negative reviews(14)
Guest User
Standard Double Room - Smoking
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Jan 11, 2026
Convenient transportation!
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Response from Property: Thank you very much for visiting HOTEL MYSTAYS Fukuoka Tenjin. We also appreciate your valuable feedback. Our hotel is ideally located in the heart of Tenjin, offering convenient access to sightseeing, shopping, and dining. We would be honored if you chose to stay at our hotel again on your next visit. We will continue to strive to become a hotel favored by our customers. We sincerely look forward to your next visit. Hotel Mystays Fukuoka Tenjin Front Desk
niorshi
Standard Double Room - Non-Smoking
Stayed in Oct 2025
Couple
4 review
10/10
Outstanding
Posted on Dec 18, 2025
During our stay at Hotel MyStays Fukuoka, everything felt easy and convenient. The location made getting around the city stress-free, with shops, restaurants, and public transport just a short walk away. Our room was clean and cozy, perfect for relaxing after long days of exploring. The bed was comfortable, and the daily upkeep was well done. The staff were warm, polite, and always ready to help when needed. Although the room was on the smaller side, it was practical and typical for Japan. Overall, it was a smooth and pleasant stay, and we would definitely consider booking here again.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us. We sincerely appreciate your warm compliments. We are delighted to hear that you enjoyed your stay in Fukuoka. Above all, we are truly thrilled to hear that you would like to make another reservation. Our entire staff will strive to improve our service to meet your expectations. We look forward to welcoming you back. Hotel Mystays Fukuoka Tenjin receptionist
Lwyann
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Solo traveller
4 review
9.5/10
Amazing
Posted on Apr 22, 2025
The overall experience is pleasant. The room was clean, modern, and well-equipped, and the staff were friendly and helpful. The location was convenient, with easy access to the many public transportation stations.
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. We sincerely appreciate your warm compliments. Words from our guests like yours are such an encouragement to us. When you come to Fukuoka again, please choose HOTEL MYSTAYS Fukuoka Tenjin. We are looking forward to seeing you again. Hotel Mystays Fukuoka Tenjin Front
Guest User
Standard Double Room - Non-Smoking
Stayed in Feb 2025
Family
2 review
10/10
Outstanding
Posted on Mar 14, 2025
Great location, clean rooms, friendly staff, can’t really complain on anything - really worths the money.
Response from Property: Thank you very much for choosing our hotel among many other hotels. We are very pleased to receive your compliments on our guest rooms and staff services. We hope that you will use our hotel as a base for sightseeing next time. We will continue to make every effort to be the hotel of choice for our many guests. We look forward to welcoming you again. Hotel Mystays Fukuoka Tenjin Front Desk
Y Y B Lau
Standard Queen Room - Non-Smoking
Stayed in Feb 2025
Couple
10 review
9.0/10
Great
Posted on Mar 7, 2025
We stayed the hotel for 3 nights. We caught the subway train  from Fukuoka airport to station Tenjin, West 1 exit is closest to the hotel, only few minutiae walk.  A lot of restaurants and convenient shops around. We stayed in double room and super small, recommended to stay in twin room, the size is much bigger. The staffs are friendly. It has coffee machine in lobby provided to guests for free which is bonus. Overall experience is great.
Response from Property: Thank you very much for staying at Hotel Mystays Fukuoka Tenjin. We are glad to hear that you were satisfied with our location. We are also very pleased to receive your compliments about our staff. We will continue to strive to provide you with even better service in the future. We look forward to welcoming you again. Hotel Mystays Fukuoka Tenjin Front Desk
Anonymous User
Standard Double Room - Non-Smoking
Stayed in Oct 2025
Travelling with friends
1 review
8.5/10
Very good
Posted on Nov 24, 2025
Fantastic location for shopping and connectivity; Room price quite pricey
Response from Property: Thank you for staying at HOTEL MYSTAYS Fukuoka Tenjin. And we appreciate you spending your time writing to us. Our hotel is located in the heart of Tenjin, offering convenient access to sightseeing, shopping, and dining. We would be delighted if you would choose us again as your base for your next visit. We sincerely apologize for not meeting your expectations regarding pricing. We take your feedback seriously and will strive to provide services that satisfy our guests. We would be delighted if you would consider staying with us again. All of our staff look forward to welcoming you back. Hotel Mystays Fukuoka Tenjin receptionist
BBLi
Superior Queen Room - Non-Smoking
Stayed in Jan 2025
Family
2 review
8.0/10
Very good
Posted on Feb 11, 2025
The hotel staff are polite and well conversed in English. The breakfast quality is on average which you may prefer trying the food outside after one or two days. The room is quite small if you are with kids and the room is quite hot. The ventilation should have room for improvement. The location is fantastic, within 5 mins walking distance to train station and lots of shopping malls nearby.
Response from Property: Thank you very much for choosing Hotel Mystays Fukuoka Tenjin. We would also like to thank you for taking time out of your busy schedule to send us your comments. We are very relieved to hear that you had a pleasant stay with us. Regarding meals, we have been using our affiliated restaurant, Silver Moon, for breakfast. Although we have been working hard to ensure that everyone enjoys a delicious breakfast, we regret that you are not satisfied with the quality of our breakfast. Thank you for your valuable feedback regarding the room size. We have double, queen, and twin room types. The width of each bed is as follows Double 140 cm Queen 163cm Twin 123 cm Room sizes are as follows Double 15㎡. Queen 16-18㎡ *Depends on the grade. Twin 22-24㎡ *Depends on the grade. We hope you will consider each bed size and room size, and the comfort of the room according to your body size, etc. We apologize for any inconvenience caused by the ventilation system. The air conditioners in our guest rooms are set to either heating or cooling at once, so we give priority to heating in winter. If your room is too hot, please open a window or, if it is still too hot, a fan is available at the front desk. We have a limited number of fans, but please feel free to ask for one. We will take your valuable feedback to heart and strive for further improvement in the future. We look forward to welcoming you again. Hotel Mystays Fukuoka Tenjin The Front Desk
Guest User
Standard Double Room - Non-Smoking
Stayed in Oct 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 15, 2025
High quality, many fine touches, great location, highly recommended!
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us. We sincerely appreciate your warm compliments. We hope you will choose our hotel again in the future. Every staff member at our hotel hopes that you will choose to stay with us again in the future. Hotel Mystays Fukuoka Tenjin receptionist
uuuuuuu
Standard Double Room - Non-Smoking
Stayed in Oct 2025
Couple
3 review
8.5/10
Very good
Posted on Nov 21, 2025
basic Japan hotel:) the location is good and close to everywhere
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us. Thank you very much for staying with us this time. We value the spirit of hospitality and are committed to providing service that meets our guests' expectations. We would be delighted if you would choose us again as your base for sightseeing. All our staff will continue to strive to provide many guests with memorable experiences and satisfaction. We sincerely look forward to welcoming you back. Hotel Mystays Fukuoka Tenjin receptionist
Deluxe Queen Room - Non-Smoking
Stayed in Jun 2025
Couple
27 review
8.5/10
Very good
Posted on Jul 18, 2025
My second time stayed at this hotel. Location is good just west 1 exit at Tenjin station for 5 min but needed to walk stairs unless you exited via departmental store to ground floor but needed to cross traffic light! Room is ok but still small even I booked a double large bed room via trips.com ( I doubted the hotel didn’t aware of it but gave me a regular double room! Don’t add breakfast as it is just a set and small!
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Standard Double Room - Non-Smoking
Stayed in May 2025
Couple
14 review
7.5/10
Posted on Jun 20, 2025
It's roughly a 5-minute walk from the airport subway station, and very close to Parco, Tenjin Underground Shopping Center, and various trendy restaurants. Nakasu is a little further away, but overall, the location is quite convenient. The room was generally clean, but the facilities were noticeably dated. While some of the finer details of cleanliness were lacking, it was generally acceptable.
Original textTranslated by Google
Response from Property: Thank you very much for visiting HOTEL MYSTAYS Fukuoka Tenjin. Thank you for sharing your valuable feedback with us. We are glad that you are satisfied with the hotel's location. As for the guest rooms, some rooms are already dilapidated and we cannot replace them all with new ones immediately, but we will strengthen daily maintenance and strive to prepare comfortable rooms for guests. The entire staff sincerely looks forward to your stay again. Hotel Mystays Fukuoka Tenjin Front Desk
DP Liu
Standard Double Room - Smoking
Stayed in May 2025
Family
2 review
6.0/10
Posted on Jun 14, 2025
1 A smaller than 1.5m bed shall not be sold as double person room, especially for two males; 2 no buffets for breakfast, only set, and it’s not very enough for an teenage boy; 3 nearly ten minutes walk to metro, not convenient in rainy day
Response from Property: Thank you very much for choosing Hotel Mystays Fukuoka Tenjin. We would also like to thank you for taking the time out of your busy schedule to write your comments. Thank you for your valuable feedback regarding the room size. We have double, queen, and twin rooms. The width of each bed is as follows Double 140 cm Queen 163 cm Twin 123 cm Room sizes are as follows Double 15㎡ Queen 16-18㎡ *Depending on the grade. Twin 22-24㎡ *Depending on the grade. We hope you will consider each bed size and room size, and the comfort of the room according to your size and other factors. If there is space available on the day of your stay, we can upgrade your room for a fee. Please feel free to contact us for more information. For breakfast, we have a partner restaurant, Gin no Tsuki (Silver Moon). Thank you for your valuable feedback that the amount of food was not enough for teenagers. We will inform the restaurant manager as soon as possible and will consider this as an issue to be addressed in the future. We will continue to make every effort to create a comfortable hotel for our guests. We sincerely look forward to welcoming you again. Hotel Mystays Fukuoka Tenjin Front Desk
THAPA KABIR
Standard Double Room - Smoking
Stayed in Nov 2025
Business traveller
1 review
6.0/10
Posted on Dec 27, 2025
Best place at Tenjin. Service was ok.
Response from Property: Thank you very much for staying with us this time. We value the spirit of hospitality and are committed to providing service that meets our guests' expectations. We would be delighted if you would choose us again as your base for business or tourism. Our entire staff will continue to strive to provide inspiration and satisfaction to our many guests. We sincerely look forward to welcoming you back. Hotel Mystays Fukuoka Tenjin receptionist
Guest User
Standard Double Room - Non-Smoking
Stayed in Aug 2025
Travelling with friends
1 review
8.0/10
Very good
Posted on Sep 17, 2025
Good service and thorough communication. Convenient spot.
Saud Jo
Standard Double Room - Non-Smoking
Stayed in Dec 2024
Solo traveller
7 review
8.5/10
Very good
Posted on Jan 21, 2025
Very convenient
Response from Property: Thank you very much for choosing HOTEL MYSTAYS Fukuoka Tenjin.And we appreciate you taking your time writing to us. We are glad to hear that you have enjoyed a comfortable stay at our hotel. Easy access from Fukuoka Airport and Hakata Station, We are very happy that many of our guests are satisfied with the location. We will continue to improve our services so that more guests can enjoy our hotels in the future. We hope you will stay at our hotel again if you have the opportunity to visit Fukuoka. We sincerely hope to welcome you again at our hotel. Hotel Mystays Fukuoka Tenjin receptionist