Haluogaiteanlushan
September 11, 2023
Very satisfied with the hotel. The doormen Gao Shan and Xiao Yang provided considerate service, thank you very much🙏. The waiters in the private dining room on the second floor worked hard and took the trouble to serve us when we brought private crabs. The service level of the entire hotel staff exceeded 5-star standards. We brought the food processing concierge, the beautiful receptionist in the lobby, and the front desk all agreed to accept it. However, it was a bit surprising that we were rejected when we arrived at the kitchen. Fortunately, the manager handled it properly. Thank you very much! But at the same time, I felt that the hotel lacked unified management, insufficient communication between departments, and even said that the hotel's training mechanism needs to be strengthened. At the same time, special handling of special circumstances is also required. Blindly adhering to principles is also irresponsible behavior for the hotel.
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