This hotel was terrible, I've never stayed somewhere so frustrating. My friend and I were in Fuyang for a music festival. The temperature outside that day was a high of 23 degrees Celsius, but our room was a stifling 27 degrees. We turned on the AC to cool it down before heading out, but when we returned, it was still 27 degrees. The control panel seemed useless. I tried to call the front desk, but the room phone didn't work. There were no slippers in the room, and one bath towel was missing. I eventually had to use my mobile to call the front desk. I was told that the hotel was on central heating and couldn't provide cooling, and they'd send an engineer up. We waited for a long time, but no one came. I called the front desk again on my mobile to complain about the non-functional landline and the lack of slippers. The front desk staff was extremely arrogant, telling me the slippers were in the closet and that the landline was fine. After two more calls to urge the engineer to come, their solution was to open the window for ventilation… They also fixed the landline, confirming the wires were indeed plugged in incorrectly, and acknowledged there were no slippers in the room, only leftover plastic bags (as pictured). We waited a long time again for someone to bring slippers, but they didn't bring the missing bath towel, instead giving us two bottles of water. I wonder if the hotel staff understands Chinese. I'm exhausted. We slept with the window open all night, and the room temperature was still 25 degrees in the morning. I woke up multiple times during the night due to the heat. It was just terrible, absolutely terrible. I will never stay at this hotel again. The music festival was great, but the hotel was garbage!
Original TextTranslation provided by AI
