Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area) Reviews
Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area)
9 Luoxing Road (Luoxing Xi Lu), Mawei District, Fuzhou, Fujian, 350015, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guanlan Hotel (Fuzhou Mawei Chuanzheng Culture Scenic Area) Guest Reviews
4.7/5
Outstanding
477 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(477)
Positive reviews(462)
Reviews with photos/video(287)
Friendly front desk staff(67)
Classy environment(60)
Delicious breakfast(49)
Convenient parking(26)
Perfect for business trips(9)
Awesome gym(7)
Delicious buffet(7)
Luxurious(5)
Negative reviews(15)
Guest User
Jinglan Business Twin Room
Stayed in Jan 2024
Business travellers
41 review
2.7/5
Posted on Jan 14, 2024
Unpleasant lady at the front desk.
Clean room
I had a city view booked - it was not a city view.
Breakfast good
Good internet.
They require a deposit but I don't know why because the room was very basic
Response from Property: 親愛的顧客您好,感謝您的入住以及提供的寶貴建議,咱們家的房型有很多,價格和選擇也有很多,入住期間有任何問題都可以第一時間聯繫酒店前台處理的,很抱歉沒有給您一個好的入住體驗,下次您可以體驗一下我們店其他價位的不同房型,種類有很多,供各類出行客户選擇,也希望您遇到困難和問題第一時間聯繫我們,總會有解決的辦法。
Guest User
Executive 2-bed Room
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Oct 3, 2023
# Transportation convenience # Front desk enthusiasm # Parking convenience # Quiet and comfortable # Clean and hygienic # Cost-effective # Overall satisfaction is very satisfactory. The two staff at the front desk have a very good attitude, the room facilities are very good, and the price-performance ratio is very high. Recommended to stay.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝您生活愉快!
Guest User
Jinglan Business Twin Room
Stayed in Sep 2023
Family
20 review
1.5/5
Posted on Oct 2, 2023
I booked a business twin bed at a price close to 400. I thought it would be fine during the National Day holiday, but there was no window and the room smelled so bad that I didn’t have the energy to go downstairs and change rooms at night. The breakfast was full of tourist groups, and there were not many varieties left. There was nothing to eat except tea eggs, and all the plates and bowls had gaps. The lobby is well decorated, but the service is basically non-existent. The most frightening thing is that the landline in the room rang several times inexplicably in the middle of the night. Every time I heard the call "Hello", the other party hung up.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your stay and your valuable suggestions. We will notify the relevant departments to rectify the problems you have reported, and at the same time strengthen the service awareness of the staff. We have many room types, prices and options. Check in If you have any questions during this period, you can contact the hotel front desk as soon as possible. I'm sorry that I didn't give you a good check-in experience. Next time you can experience the different room types at other price points in our store. There are many types for all types of travel customers to choose from. , we also hope that you will contact us as soon as you encounter difficulties and problems, and there will always be a solution.
Guest User
Jinglan Business Twin Room
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 25, 2023
The environment is very good, clean and comfortable. The hotel facilities are very new. The accommodation gym, swimming pool and laundry room are free to use. The experience is great. The surrounding facilities are also good. The hotel service is also great. The lady at the front desk is enthusiastic and gives a detailed introduction. It is a very satisfying trip. Highly recommended!
Original TextTranslated by Google
Response from Property: 感謝親的認可,真心的感謝您願意花費寶貴的時間,給我們寫下的五星好評和對其他客人的分享和推薦,感謝您的大力支持,謝謝您!我們會繼續保持並不斷的增加新的標準來提升服務質量和入住體驗,期待下次您過來的時候,還可以入住我們的酒店,並且能有更好的體驗。觀瀾酒店祝您工作順利,闔家歡樂。
Response from Property: 感謝親的認可,真心的感謝您願意花費寶貴的時間,給我們寫下的五星好評和對其他客人的分享和推薦,感謝您的大力支持,謝謝您!我們會繼續保持並不斷的增加新的標準來提升服務質量和入住體驗,期待下次您過來的時候,還可以入住我們的酒店,並且能有更好的體驗。觀瀾酒店祝您工作順利,闔家歡樂。