Qianhaiwan B&B (Fuzhou Changle International Airport Branch) Reviews

Response from Property: Dear Guest, Thank you for choosing to stay at our hotel and for taking the time out of your busy schedule to leave such a warm and thoughtful review. We are honored to know that you had a pleasant time during your short layover. Providing you with comfortable and convenient service is our responsibility, and the warm service of the lady you specifically mentioned (a colleague in our team) made us even more gratified. No matter how late it is, we hope to bring you peace of mind and warmth, and your recognition is our greatest motivation to continue our efforts. We also appreciate your positive feedback on the room facilities, hot water supply, and nearby dining options. We are committed to creating a home-like comfort for our guests, and your appreciation is a great encouragement to us. We look forward to seeing you again on your future trips. Whether you are transiting or visiting specifically, we will always welcome you back with the most sincere service! We wish you a safe journey and a happy life!

Response from Property: Thank you for sharing so thoughtfully! Reading your words felt like a healing escape along with you. We're so glad that this sea, this little house, those two chairs for sunbathing and watching the sea, and that quiet tea set can help you unwind from the fatigue of your busy life and bring you a sense of peace and comfort. You mentioned Fuzhou's historical atmosphere and tranquil beauty nestled between mountains and water, and we deeply agree—this city possesses a gentle, unhurried strength. It's our honor to be a stop on your journey and to leave you with warm memories. The pick-up and drop-off service is just a small part; your comfort and enjoyment are our truest wishes. We look forward to the next time you visit Fuzhou to relax by the sea, drink tea, and listen to the wind; may this place still be a familiar and welcoming haven for you. We wish you continued success on your future journeys, with mountains and seas as your constant companions, and life filled with such spontaneous romance. 🌊🍵🌅 We sincerely welcome you back.

Response from Property: Dear Guest, thank you for your kind review! We are delighted that you enjoyed the hotel environment and happy that our airport shuttle saved you time. Your satisfaction is the goal of all our team members. We look forward to seeing you again and wish you a pleasant journey!

Response from Property: 尊敬的賓客：您好！非常感謝您選擇入住我們酒店，並抽出寶貴時間與我們分享如此細緻而温暖的入住體驗。您對我們“軟硬件齊全”的認可、“空間很大，簡潔乾淨”的喜愛，以及對我們“接送機服務”和“有問必答”服務態度的點贊，都讓我們整個團隊備受鼓舞。我們始終致力於為每一位賓客提供舒適、便捷的入住環境和貼心、高效的服務，您的肯定是對我們工作的最大鼓勵。“公寓式酒店”的設計初衷，正是希望為遠道而來的您營造一個寬敞、自在的旅途之家。得知您在設施、環境、服務及性價比等多方面都感到滿意，我們由衷地感到高興。再次感謝您的真誠推薦！期待在不久的將來，能有幸再次為您服務，為您帶來更多美好的入住記憶。祝您旅途愉快，生活順心！

Response from Property: Dear Guest, thank you for sharing your detailed impressions of your stay. We are delighted to learn that you appreciated the hotel's cleanliness, comprehensive facilities, and tranquil environment. Our hotel is committed to providing a peaceful and comfortable haven for every traveler amidst the hustle and bustle of travel, and we are delighted that you chose to stay with us. We are even more pleased that our convenient shuttle service and easy-to-find dining options can enhance your transit journey. This perfectly aligns with our service philosophy of "thinking of what our guests need and worrying about what our guests worry about." Thank you again for your patronage, and we look forward to having more opportunities to serve you on your future journeys. We wish you a pleasant trip and all the best!

Response from Property: Dear Guest, thank you for your review! We are delighted to learn that you were satisfied with the hotel's comprehensive facilities, beautiful environment, and thoughtful service (especially the airport shuttle service). We were honored to present you with a magnificent sunrise over the sea as a gift. Your "acceptable" is an encouragement, but more importantly, it reflects our expectations. We will continue to strive to make your next experience even more perfect. We look forward to seeing you again and wish you all the best!

Response from Property: 尊敬的賓客，您好！非常感謝您選擇入住我們酒店並抽出寶貴時間分享您的入住體驗。讀到您“第一次住這麼值的酒店”的評價，我們倍感榮幸！為客人提供高性價比的住宿體驗和熱情周到的服務是我們一貫的宗旨。您對房間空間、老闆服務以及接機便利性的認可，對我們來説是莫大的鼓勵。我們將繼續努力，期待在您下次旅程中再次為您提供温馨周到的服務！祝您生活愉快！

Response from Property: Dear Guest, thank you for choosing to stay with us and for sharing such a detailed and thoughtful review! 🌊 We are truly honored and delighted to read that your experience "exceeded expectations." Providing airport pick-up and drop-off and arranging satisfactory rooms are things we should do. Making your trip convenient from beginning to end, allowing you more time to enjoy your vacation, is what makes us happy. The expansive sea view from the ocean-view room, the romance of sunrise and sunset, will create unforgettable moments for you—this is precisely the core experience our guesthouse hopes to provide for every guest. At the same time, your approval of the cleanliness of the room and the comfort of the bedding makes our attention to detail worthwhile. Your mention of being a 5-minute walk to the beach and its fine sand is a location advantage we are very proud of. Thank you again for your affirmation of our service and your "highly recommended" review. Your encouragement is our greatest motivation to continue providing excellent service! We look forward to welcoming you again at the next sunrise or sunset. Have a wonderful time and we look forward to seeing you again! ✨

Response from Property: 尊敬的賓客，您好！感謝您下榻本酒店並撥宂分享您寶貴的入住反饋。獲悉您對本次入住的整體體驗感到滿意，尤其對我們的海景視角、地理位置及床品舒適度予以肯定，我們深感欣慰。對於您提及的一樓公共區域存在異味的情況，我們深表歉意。放假期間，客人提前入住，導致通風時間不夠。今後我們會加強每一個細節，以確保環境始終宜人。再次感謝您的真誠意見與推薦，期待能有機會再次為您提供更卓越的服務。

Response from Property: Thank you for your kind sharing! It's our greatest honor to provide airport transfer services for your family, making your journey easier and more worry-free. We firmly believe that thoughtful service begins with these details, and your positive feedback is a great encouragement to our entire team. We look forward to providing you and your family with a comfortable and convenient transit experience on your next connecting flight. Have a safe journey and we look forward to seeing you again!

Response from Property: Hi! Thank you so much for your thoughtful and enthusiastic review! Seeing that you frequently transit through Fuzhou Changle Airport, we are truly honored to be your trusted transit point! Providing free pick-up and drop-off and luggage assistance for guests with a lot of luggage is a service we should provide, and we are happy to be able to truly help you! Hearing that you appreciate the cleanliness, proximity to the sea (super convenient 5-6 minute walk!), and high cost-performance ratio of our guesthouse is a huge encouragement to us! The words "highly recommended" carry so much weight! Our apartment-style hotel operates the entire floor (not a rental interspersed with other rooms), maintaining clean and tidy hallways, and 24-hour real-time monitoring of public areas ensures your safety and peace of mind during your stay. Thank you so much for your trust and support! We look forward to choosing us again next time you transit or come specifically to enjoy the sea! Have a pleasant trip!

Response from Property: 尊敬的賓客，您好！非常感謝您在百忙之中抽空分享這次寶貴的入住體驗，並寫下如此温暖細緻的評價。來自遠方的認可，對我們而言是莫大的榮幸與鼓勵。為每一位風塵僕僕的旅人點亮一盞燈、傳遞一份暖意，是我們始終如一的初心。得知深夜抵達的您得到了及時、周到的幫助，我們深感欣慰。無論是深夜協助解決問題，還是盡力滿足您清晨趕飛機的需求，這些都是我們理應提供的“家人般的關懷”。能為您旅程的順利開啟盡一份力，我們由衷地感到高興。您的滿意是我們不斷前行的最大動力。這份跨越國界的暖心反饋，我們將倍加珍惜，並傳達給每一位團隊成員。再次誠摯感謝您的選擇與信任。我們熱切期盼着您的再次光臨，祝您今後的每一次旅程都平安、順意、充滿美好回憶！

Response from Property: 感謝您的反饋!首先,請允許我們代表酒店管理層，對您在離店時經歷的機場接送服務不愉快事件,致以最誠摯的歉意!我們已對當天送機情況經過了解與調查（查看公共區域監控及聊天記錄） 有證據顯示與司機所説的事實相符 司機等到約定時間沒人來 因為您們沒有電話 所以上樓去房間找 而貴方小夥伴05:27才到（詳情可以看微信記錄） 司機看到後下樓您們上車裝好行李造成05:35才發車 回來時司機當然得優先保證06:00守時的旅客出行（當然福建人口音有點重 語言溝通上有所欠缺）也請您核實情況 當然如果説我們的服務沒讓您感到滿意 就像您所説的差勁透頂!切記 不要選我 不要選我 不要選我 同時也不歡迎 謝謝!!

Response from Property: 尊敬的客人，您好！非常感謝您抽出寶貴時間與我們分享您如此暖心的入住體驗。得知您對房間的整潔與維護感到滿意，並對我們的免費機場接送服務表示認可，我們深感欣慰。為您提供舒適、潔凈的住宿環境，以及便捷、體貼的服務，始終是我們的職責與追求。您的肯定，特別是對我們細節工作的關注，是對團隊最大的鼓勵。誠摯期待在不久的將來，能再次歡迎您回來。祝您旅途愉快，一切順心！