Holland Arms Hotel

We stayed overnight for a party, the hotel is dirty, the sink didn't have water at the taps in the room, it had a strange odour, there was hairs in bath, it was advertised with breakfast but they don't do breakfast... not recommend.

Absolutely awful, we stayed in the family room. We just wanted a clean bed and shower, unfortunately we didn't get either. The shower didn't work, we tried using a different one and that didn't work either. The barman who checked us in just said he's only the barman. It was filthy dirty, mould on the ceiling, great big hole by the door lock which meant anyone could easily get in. A huge gap under the door, dirty bath, sink etc. We asked the barman if they were doing food, he said yes until 8.30pm, we popped back to the room and said we would be down in a few minutes, we returned at just gone 8pm and he said the chef went home, he said he told him we wanted food but he left. I'm glad we went elsewhere to get food as I'm not sure how clean the kitchen would be.

My Husband & I stayed here mid July 24 for a 2 night stay and will NEVER return again. After travelling from Warwickshire to visit a sick relation, we arrived at approximately 7pm and were immed iately shown to our room which had a double and two single beds in. To say the room was "humble" would be an understatement, however, we accepted the fact that we were really only there to sleep. All we wanted to do was chill out and watch TV with a coffee. However, the TV did not work and after many attempts, I went downstairs to ask the barman to sort it. He hadn't a clue what he was doing, eventually stating he would go and ring the Owner. He returned to say the Owner MAY come that evening, if not, it would be addressed the next day !. Meanwhile, I decided we needed a strong coffee, only to find the kettle didn't work either. Once again, i went down and was informed he could bring a hot drink up to us, which I declined as wanted a kettle !. Eventually he barman, who clearly was not a people person, came back with a kettle from the kitchen and advised that the Owner was on his way. At some point, the Owner arrived with a small TV and soon got it up and running. He was apologetic, and to be fair, was a nice guy, and offered us a drink on the house, which we declined. The shared bathroom, consisted of both a shower, bath and WC in one room. It was absolutely rank in there, and I had to hold my breathe whilst having a wee. The decor was awful, mould and smelly , dirty, no paper towels and the bath and shower were dreadful in appearance. At one point during the evening, my Husband visited the Gents to find a couple with a young child in the bathroom. The Father of the kiddy was boiling a kettle outside the door as there was no hot water to freshen him up. Each time I visited the bathroom, I literally held my breath and was at the point of heaving on one occasion. My Husband & I decided we would rather be dirty than use either the bath or shower and even took our toothbrushes out with us rather than lean over the sink. In hindsight, I would rather have slept in a car and will NEVER return there again. It should be renamed the Hell Hole Arms !

The Holland Arms in Gaerwen Anglesey is very friendly and welcomes dogs. We had drinks, which they offer a wide selection and then we decided to stay for food. The food is great and very large portion sizes. Would recommend and will sure visit again.

Please please please ,listen to me ! Anybody has to do something about these cons ! Please remove this property out of market .Revine thier right to do tourism! So many bad reviews and no one doesn't do anything???? Hello; I tried to book via booking.con but before doing that I had chat with the owner ,who convinced me to book out of booking and offered me a good 30 Q discount for a night so 44 Q for an ensuite room with bug bathroom.Very nice room but freezing cold as last night was 4 degrees outside in Wales .I only paid 45 Q but still is a lot ! A glass of medium red wine is 5.95 Q .Ripp off .Anybody can do something or tell me where I can report them ???

Absolutely diabolical. Our 2 single rooms were not en suite which was not in the booking details. There were two grotty bathrooms along the corridor both with toilets, one with a bath one with a shower - we chose not to use either of the washing facilities but washed in our rooms which were freezing cold - it was 4 degrees outside but no heating on. No soap provided. My friends room was damp, had no towels no wardrobe. Mine was a little better but condensation pouring down the windows in the morning. The meal the night before was ok however we ordered coffees which didn’t arrive so ordered again. The coffee cafetières arrived but no cups. We had to ask 3 times for cups - by the time they arrived the coffees were cold. No-one around in the morning - we had to wander around trying various doors before we found one that lead to the car park. Will we be back? A resounding NO.