Hotel Jugurtha Palace ★★★★

"Called in for lunch on our return to souse as part of the Saharan adventure tour. Impressive building but that’s where it ends. Just 4 hours later I was projectile vomiting and had stomach cramps and diarrhoea. Best to avoid"

Hotel Gafsa Palace ★★★

"A shame, a scam, a scandal!!! How can the Tunisian National Tourist Office still leave such an establishment open and above all not control it??? This hotel, which has 5 stars, is shabby, total lack of heating in the common areas, dark, sad and employees just showing their presence. NOTHING is respected: - at the bar two signs indicate a ban on smoking... you enter and are immediately asphyxiated by dozens of smokers - my room offered me a television without a socket with two bare wires on the floor without dominoes Bathroom the walls and cupboards were decrepit My room was terribly dirty, no floor mat in the bathroom, no disposal of body products after use, toilet paper completely destroyed and dirty on a dispenser itself rust. Conflicting PDJ schedules between the receptionist, the display and the room manager. Minimalist offer, I will spare you the details I would not have enough authorized characters... This hotel is a shame for Tunisia and the Tunisian ministry in charge of this sector has not set foot there since November 2006 (true displayed in the lobby) TOURISTS, TUNISIANS, RUN THIS STUFF and make sure to knock down at least 4 of the 5 stars planted on the roof."

Tamerza Palace By odyssée ★★★★

Ras El Ain ★★★★

"Amazing hotel i did like everything from the beginning ...The reception staff are nice and helpful, the restaurant staff and the rooms are nice, the food is good and varied and the rooms are excellent. I advise all my friends to visit it. I loved this experience."

Diar Abou Habibi ★★★

"Our tree house in the middle of parklike oasis was lovely. The food was excellent, the room was well stocked with amenities, towels and bathrobes, the bed and pillows were soft and the shower worked well. They served us a delicious huge breakfast with a selection of everything one could desire and it was delivered to our room. We ate delicious dinners in a lovely elegant dining room and there were two lounge areas where we could relax."

Riad Dar El Caid Palais Siecle XIV ★★★

"The service is excellent, attentive and helpful. The Riad could shine with a few minor repairs to some neglected areas, as it is very beautiful. The sheets smelled musty, the light fixture was hanging loose on the wall, and there were some areas that weren't clean or shiny. It's a shame because it's very beautiful, and I missed being enveloped by the scent of perfumes from this wonderful country."

Dar Saida Beya ★★★

"I highly recommend this guesthouse despite a few drawbacks. Here are the points I noted: * Positive points: 1- The style and decor are typical of Tozeur. I find it really very pretty and authentic. 2- The staff are incredibly friendly and kind. They don't hesitate to guide and help you. A big thank you! 3- The location: close to all amenities and well situated in relation to the key places to visit in Tozeur! A total immersion. * Negative points: 1- The breakfast really needs improvement! The pastries are hard, like stones, there isn't much choice in what's offered, and it lacks some traditional elements. 2- The kettles need maintenance: limescale buildup and filters need cleaning. 3- The mosquitoes :("

The Mora Sahara Tozeur ★★★★★

"**Stunning villa, but operations need serious work — Mora Sahar Tozeur** The pool villa is genuinely one of the best rooms I have stayed in across properties including the Shangri-La, Four Seasons, and Kempinski. Hans Grohe fittings, freestanding bath, premium bedding and a private terrace make it outstanding. Mekong restaurant, the spa, the quad tour, and the Berber night were all enjoyable highlights worth mentioning. That said, the operational experience fell well short of a 5-star standard in several areas. Arrival was a poor start, the driver arrived 40 minutes late despite multiple advance confirmations, with an explanation of "traffic" in a desert town. There was also a food safety concern at the Berber night where the chicken was clearly undercooked, which at this level is simply not acceptable. The beef at the Sarab buffet was equally disappointing. Service throughout was highly inconsistent. Orders were mixed up, substituted without explanation, or never arrived at all, and room service was late and incorrect on multiple occasions. The root cause appears to be a language gap, menus are in English but many staff cannot communicate in it. Mohamed in room service was a genuine standout and showed exactly what the team standard should look like. Housekeeping was unreliable, with water, towels, and turndown inconsistent day to day. The in-room app was never introduced at check-in, and when we did use it, messages went unanswered, meaning there was no reliable way to request anything during the stay. Several things we ended up enjoying were only discovered by chance or by asking directly, and a simple welcome briefing would fix this immediately. The villa product is a genuine strength and worth visiting for, but the operational gaps need addressing before the property can consistently deliver on its 5-star promise."